True but finding a name with the word support in it is not that easy. Most of them have gone and I tried tens of thousands of words. Absolultesupport.com was I think the best one left but it might not have been that. What I like about mine is it is short and simple. I think people generally go to the site based upon recommendations, descriptions and seeing the software in action.
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DeskPRO.com http://www.deskpro.com?r=gt
vBulletin.com Moderator and Support http://www.vbulletin.com/