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Gossamer HelpDesk

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Gossamer HelpDesk
I'm putting in a script request for a HelpDesk system by Alex and the Gossamer gang.

I've hunted around for hacks, etc., for modding the current scripts for helpdesk applications, and I know that WonderDesk apparently is based on DBMan.

Gossamer HelpDesk could be MySQL, have visitor login, lots of email notifications, the ability to create a Knowledge base or FAQ, check for duplicate user names, and tons of other stuff.

I've found lots of scripts, but a lot of them either are very expensive OR don't quite have all the functions you need OR require higher level programming (like php4 instead of php3) OR they require root access OR they don't allow visitor login.

I would be using it for customer support and would eventually like to have it tap into a customer history database generated by my shopping cart.

Have you ever considered doing anything like this, Alex?

Thanks very much.

DT



Subject Author Views Date
Thread Gossamer HelpDesk DogTags 12001 Apr 29, 2001, 10:16 PM
Thread Re: Gossamer HelpDesk
Stealth 11791 Apr 30, 2001, 7:25 AM
Post Re: Gossamer HelpDesk
DogTags 11622 Apr 30, 2001, 7:45 AM
Thread Re: Gossamer HelpDesk
Alex 11752 Apr 30, 2001, 11:12 AM
Post Re: Gossamer HelpDesk
DogTags 11615 Apr 30, 2001, 12:44 PM
Thread Re: [Alex] Gossamer HelpDesk
DogTags 11511 Nov 2, 2001, 6:47 AM
Thread Re: [DogTags] Gossamer HelpDesk
Wil 11500 Nov 2, 2001, 7:22 AM
Thread Re: [Wil] Gossamer HelpDesk
Paul 11547 Nov 2, 2001, 7:27 AM
Thread Re: [RedRum] Gossamer HelpDesk
Wil 11561 Nov 2, 2001, 7:38 AM
Thread Re: [Wil] Gossamer HelpDesk
Paul 11522 Nov 2, 2001, 7:43 AM
Thread Re: [RedRum] Gossamer HelpDesk
Wil 11526 Nov 2, 2001, 8:15 AM
Thread Re: [Wil] Gossamer HelpDesk
Paul 11536 Nov 2, 2001, 8:28 AM
Thread Re: [RedRum] Gossamer HelpDesk
padders 11402 Nov 5, 2001, 6:37 PM
Post Re: [padders] Gossamer HelpDesk
Stealth 11362 Nov 5, 2001, 6:45 PM
Thread Re: [padders] Gossamer HelpDesk
Katana Man 11289 Jan 11, 2002, 2:03 PM
Thread Re: [Katana Man] Gossamer HelpDesk
Paul 11261 Jan 11, 2002, 2:12 PM
Thread Re: [RedRum] Gossamer HelpDesk
Katana Man 11298 Jan 11, 2002, 2:23 PM
Thread Re: [Katana Man] Gossamer HelpDesk
Paul 11269 Jan 11, 2002, 2:36 PM
Post Re: [RedRum] Gossamer HelpDesk
padders 11118 Jan 11, 2002, 7:05 PM
Thread Re: [RedRum] Gossamer HelpDesk
Wil 11175 Jan 12, 2002, 5:38 AM
Thread Re: [Wil] Gossamer HelpDesk
Paul 11163 Jan 12, 2002, 7:13 AM
Post Re: [RedRum] Gossamer HelpDesk
Eraser 11131 Jan 12, 2002, 12:55 PM
Thread Re: [Wil] Gossamer HelpDesk
Michael_Bray 9075 Jan 12, 2002, 3:45 PM
Post Re: [Michael_Bray] Gossamer HelpDesk
Jagerman 8991 Jan 12, 2002, 4:45 PM
Thread Re: Gossamer HelpDesk
Katana Man 8941 Jan 13, 2002, 11:25 AM
Post Post deleted by RedRum
Paul 8959 Jan 13, 2002, 11:33 AM
Thread Re: [Katana Man] Gossamer HelpDesk
Eraser 8885 Jan 13, 2002, 12:52 PM
Thread Re: [Eraser] Gossamer HelpDesk
padders 8874 Jan 14, 2002, 7:03 AM
Thread Re: [padders] Gossamer HelpDesk
Paul 8888 Jan 14, 2002, 7:12 AM
Thread Re: [RedRum] Gossamer HelpDesk
padders 8986 Jan 14, 2002, 7:15 AM
Thread Re: [padders] Gossamer HelpDesk
Paul 8935 Jan 14, 2002, 7:18 AM
Thread Re: [RedRum] Gossamer HelpDesk
padders 8933 Jan 14, 2002, 7:22 AM
Thread Re: [padders] Gossamer HelpDesk
Paul 8858 Jan 14, 2002, 7:25 AM
Post Re: [RedRum] Gossamer HelpDesk
padders 8823 Jan 14, 2002, 7:33 AM
Thread Re: [RedRum] Gossamer HelpDesk
Wil 8924 Jan 14, 2002, 7:24 AM
Thread Re: [Wil] Gossamer HelpDesk
Wil 8890 Jan 14, 2002, 7:34 AM
Thread Re: [Wil] Gossamer HelpDesk
padders 8874 Jan 14, 2002, 7:39 AM
Thread Re: [padders] Gossamer HelpDesk
Wil 8857 Jan 14, 2002, 7:41 AM
Post Re: [Wil] Gossamer HelpDesk
padders 8820 Jan 14, 2002, 7:45 AM
Thread Re: [padders] Gossamer HelpDesk
Paul 8825 Jan 14, 2002, 7:45 AM
Thread Re: [RedRum] Gossamer HelpDesk
padders 8926 Jan 14, 2002, 7:50 AM
Thread Re: [padders] Gossamer HelpDesk
Paul 8843 Jan 14, 2002, 7:52 AM
Thread Re: [RedRum] Gossamer HelpDesk
Wil 8845 Jan 14, 2002, 7:56 AM
Thread Re: Gossamer HelpDesk
QooQ 8858 Jan 14, 2002, 8:07 AM
Thread Re: [QooQ] Gossamer HelpDesk
Wil 8811 Jan 14, 2002, 8:38 AM
Thread Re: [Wil] Gossamer HelpDesk
Paul 8922 Jan 14, 2002, 8:45 AM
Thread Re: [RedRum] Gossamer HelpDesk
Wil 8398 Jan 14, 2002, 9:24 AM
Thread Re: [Wil] Gossamer HelpDesk
Paul 8465 Jan 14, 2002, 10:08 AM
Thread Re: [RedRum] Gossamer HelpDesk
Wil 8332 Jan 14, 2002, 12:15 PM
Post Re: [Wil] Gossamer HelpDesk
Bmxer 8280 Jan 14, 2002, 2:52 PM
Thread Re: [japh] Gossamer HelpDesk
Warp 8287 Jan 19, 2002, 4:27 AM
Post Re: [Warp] Gossamer HelpDesk
Paul 8134 Jan 19, 2002, 5:31 AM
Post Re: [Warp] Gossamer HelpDesk
Wil 8194 Jan 19, 2002, 9:49 AM
Thread Re: [Warp] Gossamer HelpDesk
Jack 8208 Jan 20, 2002, 4:33 PM
Thread Re: [JackOng] Gossamer HelpDesk
MarcPSummers 8051 Mar 11, 2002, 2:44 PM
Post Re: [MarcPSummers] Gossamer HelpDesk
Paul 7911 Mar 12, 2002, 1:29 AM
Thread Re: [Wil] Gossamer HelpDesk
Stealth 8407 Jan 14, 2002, 10:38 AM
Thread Re: [Heckler] Gossamer HelpDesk
padders 8417 Jan 14, 2002, 11:27 AM
Thread Re: [padders] Gossamer HelpDesk
Stealth 8275 Jan 14, 2002, 11:39 AM
Post Re: [Heckler] Gossamer HelpDesk
padders 8219 Jan 14, 2002, 11:48 AM
Thread Re: [padders] Gossamer HelpDesk
Paul 8440 Jan 14, 2002, 11:08 AM
Thread Re: [RedRum] Gossamer HelpDesk
Jagerman 8325 Jan 14, 2002, 11:16 AM
Thread Re: [jagerman] Gossamer HelpDesk
Paul 8385 Jan 14, 2002, 11:17 AM
Post Re: [RedRum] Gossamer HelpDesk
Wil 8302 Jan 17, 2002, 11:59 AM
Thread Re: [Katana Man] Gossamer HelpDesk
BeaverheadRiver 11232 Jan 12, 2002, 1:38 PM
Post Re: [vanderen] Gossamer HelpDesk
Paul 8972 Jan 12, 2002, 2:01 PM
Thread Re: [RedRum] Gossamer HelpDesk
Bmxer 11313 Jan 11, 2002, 7:36 PM
Post Re: [Bmxer] Gossamer HelpDesk
Paul 11108 Jan 12, 2002, 3:38 AM