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Gossamer HelpDesk

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Gossamer HelpDesk
I'm putting in a script request for a HelpDesk system by Alex and the Gossamer gang.

I've hunted around for hacks, etc., for modding the current scripts for helpdesk applications, and I know that WonderDesk apparently is based on DBMan.

Gossamer HelpDesk could be MySQL, have visitor login, lots of email notifications, the ability to create a Knowledge base or FAQ, check for duplicate user names, and tons of other stuff.

I've found lots of scripts, but a lot of them either are very expensive OR don't quite have all the functions you need OR require higher level programming (like php4 instead of php3) OR they require root access OR they don't allow visitor login.

I would be using it for customer support and would eventually like to have it tap into a customer history database generated by my shopping cart.

Have you ever considered doing anything like this, Alex?

Thanks very much.

DT



Subject Author Views Date
Thread Gossamer HelpDesk DogTags 12664 Apr 29, 2001, 10:16 PM
Thread Re: Gossamer HelpDesk
Stealth 12430 Apr 30, 2001, 7:25 AM
Post Re: Gossamer HelpDesk
DogTags 12259 Apr 30, 2001, 7:45 AM
Thread Re: Gossamer HelpDesk
Alex 12403 Apr 30, 2001, 11:12 AM
Post Re: Gossamer HelpDesk
DogTags 12253 Apr 30, 2001, 12:44 PM
Thread Re: [Alex] Gossamer HelpDesk
DogTags 12150 Nov 2, 2001, 6:47 AM
Thread Re: [DogTags] Gossamer HelpDesk
Wil 12140 Nov 2, 2001, 7:22 AM
Thread Re: [Wil] Gossamer HelpDesk
Paul 12187 Nov 2, 2001, 7:27 AM
Thread Re: [RedRum] Gossamer HelpDesk
Wil 12201 Nov 2, 2001, 7:38 AM
Thread Re: [Wil] Gossamer HelpDesk
Paul 12160 Nov 2, 2001, 7:43 AM
Thread Re: [RedRum] Gossamer HelpDesk
Wil 12164 Nov 2, 2001, 8:15 AM
Thread Re: [Wil] Gossamer HelpDesk
Paul 12176 Nov 2, 2001, 8:28 AM
Thread Re: [RedRum] Gossamer HelpDesk
padders 12050 Nov 5, 2001, 6:37 PM
Post Re: [padders] Gossamer HelpDesk
Stealth 11999 Nov 5, 2001, 6:45 PM
Thread Re: [padders] Gossamer HelpDesk
Katana Man 11927 Jan 11, 2002, 2:03 PM
Thread Re: [Katana Man] Gossamer HelpDesk
Paul 11902 Jan 11, 2002, 2:12 PM
Thread Re: [RedRum] Gossamer HelpDesk
Katana Man 11937 Jan 11, 2002, 2:23 PM
Thread Re: [Katana Man] Gossamer HelpDesk
Paul 11908 Jan 11, 2002, 2:36 PM
Post Re: [RedRum] Gossamer HelpDesk
padders 11754 Jan 11, 2002, 7:05 PM
Thread Re: [RedRum] Gossamer HelpDesk
Wil 11814 Jan 12, 2002, 5:38 AM
Thread Re: [Wil] Gossamer HelpDesk
Paul 11801 Jan 12, 2002, 7:13 AM
Post Re: [RedRum] Gossamer HelpDesk
Eraser 11767 Jan 12, 2002, 12:55 PM
Thread Re: [Wil] Gossamer HelpDesk
Michael_Bray 9822 Jan 12, 2002, 3:45 PM
Post Re: [Michael_Bray] Gossamer HelpDesk
Jagerman 9739 Jan 12, 2002, 4:45 PM
Thread Re: Gossamer HelpDesk
Katana Man 9688 Jan 13, 2002, 11:25 AM
Post Post deleted by RedRum
Paul 9703 Jan 13, 2002, 11:33 AM
Thread Re: [Katana Man] Gossamer HelpDesk
Eraser 9640 Jan 13, 2002, 12:52 PM
Thread Re: [Eraser] Gossamer HelpDesk
padders 9619 Jan 14, 2002, 7:03 AM
Thread Re: [padders] Gossamer HelpDesk
Paul 9634 Jan 14, 2002, 7:12 AM
Thread Re: [RedRum] Gossamer HelpDesk
padders 9733 Jan 14, 2002, 7:15 AM
Thread Re: [padders] Gossamer HelpDesk
Paul 9681 Jan 14, 2002, 7:18 AM
Thread Re: [RedRum] Gossamer HelpDesk
padders 9678 Jan 14, 2002, 7:22 AM
Thread Re: [padders] Gossamer HelpDesk
Paul 9605 Jan 14, 2002, 7:25 AM
Post Re: [RedRum] Gossamer HelpDesk
padders 9567 Jan 14, 2002, 7:33 AM
Thread Re: [RedRum] Gossamer HelpDesk
Wil 9670 Jan 14, 2002, 7:24 AM
Thread Re: [Wil] Gossamer HelpDesk
Wil 9654 Jan 14, 2002, 7:34 AM
Thread Re: [Wil] Gossamer HelpDesk
padders 9620 Jan 14, 2002, 7:39 AM
Thread Re: [padders] Gossamer HelpDesk
Wil 9616 Jan 14, 2002, 7:41 AM
Post Re: [Wil] Gossamer HelpDesk
padders 9564 Jan 14, 2002, 7:45 AM
Thread Re: [padders] Gossamer HelpDesk
Paul 9570 Jan 14, 2002, 7:45 AM
Thread Re: [RedRum] Gossamer HelpDesk
padders 9671 Jan 14, 2002, 7:50 AM
Thread Re: [padders] Gossamer HelpDesk
Paul 9588 Jan 14, 2002, 7:52 AM
Thread Re: [RedRum] Gossamer HelpDesk
Wil 9592 Jan 14, 2002, 7:56 AM
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QooQ 9605 Jan 14, 2002, 8:07 AM
Thread Re: [QooQ] Gossamer HelpDesk
Wil 9557 Jan 14, 2002, 8:38 AM
Thread Re: [Wil] Gossamer HelpDesk
Paul 9668 Jan 14, 2002, 8:45 AM
Thread Re: [RedRum] Gossamer HelpDesk
Wil 8900 Jan 14, 2002, 9:24 AM
Thread Re: [Wil] Gossamer HelpDesk
Paul 8967 Jan 14, 2002, 10:08 AM
Thread Re: [RedRum] Gossamer HelpDesk
Wil 8833 Jan 14, 2002, 12:15 PM
Post Re: [Wil] Gossamer HelpDesk
Bmxer 8787 Jan 14, 2002, 2:52 PM
Thread Re: [japh] Gossamer HelpDesk
Warp 8789 Jan 19, 2002, 4:27 AM
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Paul 8634 Jan 19, 2002, 5:31 AM
Post Re: [Warp] Gossamer HelpDesk
Wil 8693 Jan 19, 2002, 9:49 AM
Thread Re: [Warp] Gossamer HelpDesk
Jack 8709 Jan 20, 2002, 4:33 PM
Thread Re: [JackOng] Gossamer HelpDesk
MarcPSummers 8553 Mar 11, 2002, 2:44 PM
Post Re: [MarcPSummers] Gossamer HelpDesk
Paul 8410 Mar 12, 2002, 1:29 AM
Thread Re: [Wil] Gossamer HelpDesk
Stealth 8908 Jan 14, 2002, 10:38 AM
Thread Re: [Heckler] Gossamer HelpDesk
padders 8939 Jan 14, 2002, 11:27 AM
Thread Re: [padders] Gossamer HelpDesk
Stealth 8775 Jan 14, 2002, 11:39 AM
Post Re: [Heckler] Gossamer HelpDesk
padders 8720 Jan 14, 2002, 11:48 AM
Thread Re: [padders] Gossamer HelpDesk
Paul 8941 Jan 14, 2002, 11:08 AM
Thread Re: [RedRum] Gossamer HelpDesk
Jagerman 8826 Jan 14, 2002, 11:16 AM
Thread Re: [jagerman] Gossamer HelpDesk
Paul 8888 Jan 14, 2002, 11:17 AM
Post Re: [RedRum] Gossamer HelpDesk
Wil 8803 Jan 17, 2002, 11:59 AM
Thread Re: [Katana Man] Gossamer HelpDesk
BeaverheadRiver 11886 Jan 12, 2002, 1:38 PM
Post Re: [vanderen] Gossamer HelpDesk
Paul 9717 Jan 12, 2002, 2:01 PM
Thread Re: [RedRum] Gossamer HelpDesk
Bmxer 11952 Jan 11, 2002, 7:36 PM
Post Re: [Bmxer] Gossamer HelpDesk
Paul 11744 Jan 12, 2002, 3:38 AM