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<%users_percent_used%> Problem

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<%users_percent_used%> Problem

I have placed the <%users_percent_used%> tag on the home page so the user always has a visual of how full their mailbox is. But when the user first logs in, the percentage used says 0.0%. If they click through a few folders and then return to the home page, the correct amount is displayed at 6.3% for example.

Does this information not get pulled up straight after logging in, or does it sound like I'm missing a tag or call somewhere?