Hello: I've searched all over the forum and have had no success finding results for my issue. I apologize in advance for not being able to find something that is somewhere in the forum.
Here's the problem:
Private mailer works great when I look at a record as the user that input the record. When I look at a record uploaded by another user_ID, the Email address field is not recognized by the program, and "other fields I set-up to show in the email does not appear on the submit email page.
info:
1) I'm using the Short/long display.
2) permissions for program are set up for everyone to view all records.
Please point me to a solution within the forum.
Regards,
John
Here's the problem:
Private mailer works great when I look at a record as the user that input the record. When I look at a record uploaded by another user_ID, the Email address field is not recognized by the program, and "other fields I set-up to show in the email does not appear on the submit email page.
info:
1) I'm using the Short/long display.
2) permissions for program are set up for everyone to view all records.
Please point me to a solution within the forum.
Regards,
John