Hi.

Your POV well understood.
My POV is that a user when he submits a bug to an open forum like this, isn't is more dangerous? In Bugzilla Accounts at least a guy has to be a registered user to at least see them (that's how *normally* they are configured by prject owners).

Another side to it is, that if there is an abrupt end to a thread concerning bug it's no good experience either.

And getting the bugs sorted out cannot go into a *Custom Work* category for sure... though there can be a difference of opinion on this from the respective view points.

I am sorry if these comments offend anyone but the matter of the fact still remains that a bug cannot be PAID up for getting corrected.

Thanks
HyTC