Leads are getting into Message Cycle #2 when we have set up Message Cycle #0 and Message Cycle #1, why are these leads getting into Message Cycle #2? They were added to Message Cycle #1 and went to #2 re-sending Message #1.
It Looks that message cycles of the Leads area is not coordinated with the messages cycles of the Message Control area, so when we added the lead with the Message Cycle #1, it arrived to Leads area with #1 but able to move to #2 the next day, when there is not a Message Cycle #2 in the Message Control Area.
Can you help?
Thanks in advance.
It Looks that message cycles of the Leads area is not coordinated with the messages cycles of the Message Control area, so when we added the lead with the Message Cycle #1, it arrived to Leads area with #1 but able to move to #2 the next day, when there is not a Message Cycle #2 in the Message Control Area.
Can you help?
Thanks in advance.