You must be on a shared host, not a dedicated server.
I pretty much agree with you here. There are a lot of unanswered questions and the GMail forum seems to be somewhat neglected by GT staff. If you have a serious problem, you might be better off using the Support Request Form. You might get a faster response going that route.
Personally, I would ask the host to enable suEXEC or I would start looking for a new host. That just my personal opinion.
~Charlie
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One thing I forgot to mention is that you have to look at the volume of user for each particular product as well. There are far more users in the Links SQL forum than here in the GMail forum. That greatly increases your chances of getting an answer to you question.
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I am surprised that it's only users helping the users on GM issues. I am shocked at near silence by GT on these things at leat on GM forum.I pretty much agree with you here. There are a lot of unanswered questions and the GMail forum seems to be somewhat neglected by GT staff. If you have a serious problem, you might be better off using the Support Request Form. You might get a faster response going that route.
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So what next~Charlie
[edit]
One thing I forgot to mention is that you have to look at the volume of user for each particular product as well. There are far more users in the Links SQL forum than here in the GMail forum. That greatly increases your chances of getting an answer to you question.
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