You misinterpreted what I meant. Im not saying they shouldn't provide a good level of support...of course they should....and I have to say updates are extremely simple to install on XP and the majority are downloaded in the background without you having to lift a finger....all Im saying is that when you don't bother to keep your software up to date and then get a virus or something when a patch has been available for months then you shouldn't start whining at Microsoft. How do you expect them to tell you about updates other than post it on their site and provide you with an updates facility on your desktop?...you want them to make a personal phone call to 50 million people?

It yanks my chain when people using Windows95 or Windows98 complain about all the security problems....umm try upgrading...things have come on along way since like 1996 or whatever ;) (Im not referring to you specifically Eraser).

Disagree with what I've just said if you like...Im sure you will :) ....I don't mind as Im going to bed.