Sorry, just to add to that, it is IMPOSSIBLE to contact paypal. They force you to select from that stupid select list what kind of support you require and then it just displays a few possible answers so where it says "does this help" I click "No" and it takes me to a page where I can only enter 700 characters in the support form and also tells me I won't get a reply.

"If you want a reply click here" ....so I click there and it takes me back to the select lists.

Does anyone know of an email address to use?