Hi,
This is the email I just received from Alex and it states that registered users will receive the unlimited version this afternoon at no cost with no mod-perl or extra support.
I guess GT again proved itself to be the reputable company it has always been and I consider this issue solved to my satisfaction. Whatever was the reason behind what has happened is not important anymore as harm has been fixed. I thank Alex for bringing this issue to satisfactory resolution.
Frank
<<<<<
Hi,
First off, let me apologize for our total failure to communicate our new pricing effectively to you, our customers. I wasn't aware of some of the things that had been said and promised. We will take steps to make sure this doesn't happen again.
I've always said that Gossamer Mail 2 would be a free upgrade to all existing users, and it still will be. I also don't want people to think they now have to pay a lot of extra money after waiting all this time for version 2 just to get what they thought they were buying.
So our upgrade policy is now:
All Gossamer Mail 1 users, are entitled to the Gossamer Mail 2 Standard edition -- with the domain restriction removed -- at no extra cost.
What this means is that it is a standard version in all ways except for there is no limit on domains. The POP Server plugin is not included (this was always advertised as a paid plugin), and the consulting is not included. Also, you only get the 1 year of updates (as with version
1).
I will make this version available this afternoon and post a message on the forum when it is there.
If you have any questions about this, please don't hesitate to ask.
Again, please accept my apologies about this, not the best way to launch what I hope to be a first-class email system.
Cheers,
Alex
>>>>>>
This is the email I just received from Alex and it states that registered users will receive the unlimited version this afternoon at no cost with no mod-perl or extra support.
I guess GT again proved itself to be the reputable company it has always been and I consider this issue solved to my satisfaction. Whatever was the reason behind what has happened is not important anymore as harm has been fixed. I thank Alex for bringing this issue to satisfactory resolution.
Frank
<<<<<
Hi,
First off, let me apologize for our total failure to communicate our new pricing effectively to you, our customers. I wasn't aware of some of the things that had been said and promised. We will take steps to make sure this doesn't happen again.
I've always said that Gossamer Mail 2 would be a free upgrade to all existing users, and it still will be. I also don't want people to think they now have to pay a lot of extra money after waiting all this time for version 2 just to get what they thought they were buying.
So our upgrade policy is now:
All Gossamer Mail 1 users, are entitled to the Gossamer Mail 2 Standard edition -- with the domain restriction removed -- at no extra cost.
What this means is that it is a standard version in all ways except for there is no limit on domains. The POP Server plugin is not included (this was always advertised as a paid plugin), and the consulting is not included. Also, you only get the 1 year of updates (as with version
1).
I will make this version available this afternoon and post a message on the forum when it is there.
If you have any questions about this, please don't hesitate to ask.
Again, please accept my apologies about this, not the best way to launch what I hope to be a first-class email system.
Cheers,
Alex
>>>>>>