Hey guys,
Its a bit early to be telling you this possibly but what the heck :)
I'm in the process of writing a help desk slash customer support script. This script will be released generally to the public but I will be offering a slightly modified version that integrates with Links SQL and authenticates users from the Links SQL users table.
If you are unsure what I mean, the best example is www.perldesk.com
It will be very similar to that (but better hehe).
I still have a way to go before I can release a beta but we aren't talking ages.
Basically the script allows your users/customers to login to their own members area and submit support tickets. Admin/staff can then reply to the tickets in their own admin area. So its just like an online support system.
I'll post again nearer release.
Feel free to ask qn's.
Thanks.
Its a bit early to be telling you this possibly but what the heck :)
I'm in the process of writing a help desk slash customer support script. This script will be released generally to the public but I will be offering a slightly modified version that integrates with Links SQL and authenticates users from the Links SQL users table.
If you are unsure what I mean, the best example is www.perldesk.com
It will be very similar to that (but better hehe).
I still have a way to go before I can release a beta but we aren't talking ages.
Basically the script allows your users/customers to login to their own members area and submit support tickets. Admin/staff can then reply to the tickets in their own admin area. So its just like an online support system.
I'll post again nearer release.
Feel free to ask qn's.
Thanks.