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activated user can not email leads

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activated user can not email leads
message: Your account is deactivated, no emails can be sent. Your account needs to be activated in order to send emails

user is already activated...
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Re: [ingenio] activated user can not email leads In reply to
Can you send me the access information to the autoresponder to mel@gossamer-threads.com and I'll have a look?

Thanks,

Mel
Mel Goulet
Developer - Gossamer Threads, Inc.