Gossamer Forum
Home : Products : Gossamer AutoRespond : Discussion :

After upgrading, users cannot add messages now.

Quote Reply
After upgrading, users cannot add messages now.
I recently upgraded to 1.1.1 only to find that some of my settings have been changed.

Some I managed to easily change back, while others won't change.

In particular is "Default Number of Messages Allowed"
In order to set it to unlimited under 1.0.1 I left it blank.

Since the upgrade, I have been getting emails from users saying they are receiving the following error message when they try to add a new message:
Quote:
You have already reached the maximum number of messages allowed.

Thinking that 1.1.1 does not like the "Default Number of Messages Allowed" field to be left blank, I changed it to 20.

Still, they are receiving the same error message.

Admin accounts do not seem to be affected. I am able to add messages. So far, it seems to be new users or those that only had the initial message at the time the upgrade was performed.

http://www.AutoRespond-It.com/login/

Thanks in advance,

Jon
Jon D. Graham
AutoRespond-It!

Quote Reply
Re: [Mugdock] After upgrading, users cannot add messages now. In reply to
Hi,

If you can send me the login information to mel@gossamer-threads.com then I can take a look at it.

Thanks,

Mel
Mel Goulet
Developer - Gossamer Threads, Inc.
Quote Reply
Re: [Mel_g] After upgrading, users cannot add messages now. In reply to
The problem was with the Num_Msgs_Allowed for individual users was still blank, therefore the program thought that user had 0 messages allowed. The Default number of messages should not be left blank.

Mel
Mel Goulet
Developer - Gossamer Threads, Inc.