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Finding a good host is near on impossible!

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Finding a good host is near on impossible!
I've been looking for a host for my site for days but still can't find one :(. I was considering tera-byte but read this on another forum:

Quote:
Be aware that even if you don't exceed (or even come close) to the bandwidth you're paying for, if Tera-Byte decides you're using up "too many resources" (ie, having too much traffic -- even though you're paying for the bandwidth), they will shut you down with NO warning. They will then tell you your only recourse is to get a dedicated Raq -- and then they will admit they don't have any spare dedicated Raq's. All of this will take about of week of waiting for replies (at one per day) before you figure out what's happening.

Bottom line is they'll shut you down until you get a dedicated Raq -- but they don't have one to rent you!

and this:

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Within the last 33 days I opened two seperate accounts with tera-byte. With both accounts, they turned off scripts I was running with NO warning. To be clear, they did not turn off the accounts, simply the scripts that they said were too demanding on their servers.

The first time they gave ZERO warning even though the script was running for 3 weeks with no problems. That upset me, because if they let it go for three weeks, how about a 24 hour warning? Although I understand the need to ultimately shut it down - the script was a banner serving script which was VERY busy.

The second time was much worse. It was a classified ads script which was running for several days with no problems. I had run the same script on another server and no one ever said anything. I moved it to tera-byte, spent LOTS of time customizing the html output, etc., then they just shut it down. The script was not getting much use at all at the time they did it. As with the first time, it was only after I asked what happened did I get a brief note saying that the script was too demanding on their server.

I would think they have some pretty over-extended servers and I would warn anyone that is going to be serving anything other than static pages to be very cautious before proceeding with tera-byte.

That has put me right off Tera-byte. Mad

I respect a lot of people here so I thought I'd ask you guys on what hosts have a good level of service, feautres, etc that I could consider. What I'm looking for is:

100MB+ Space
6GB Bandwidth+ (likely to grow an awful lot)
40+ POP3 mailboxes
MYSQL, Perl, PHP support
5+ FTP Accounts
Unique IP address
Ability to have sub domains
Excellent Service (an absolute must)

Any suggestions?

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Cricket Web - http://www.cricketweb.net
Cricket Web Forum - http://forum.cricketweb.net/
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Re: [Philip_Clark] Finding a good host is near on impossible! In reply to
Hi Philip

I have been using Dreamhost (http://www.dreamhost.com) for the past year. I don't know why I picked them, or where on earth I found them(!) but I have found their service to be absolutely unbeatable.

Re: Your Requirements. You are looking for:

100MB+ Space
6GB Bandwidth+ (likely to grow an awful lot)
40+ POP3 mailboxes
MYSQL, Perl, PHP support
5+ FTP Accounts
Unique IP address
Ability to have sub domains
Excellent Service (an absolute must)

Dreamhost gives you:

1 GIG of Space
20 GIG Bandwidth
40 POP
MySQL, Perl, PHP, Frontpage etc. etc.
FTP, SSH Accounts
Unique IP Addresses
Room for 5 full domains, and 40 sub-domains.
Outstanding service and the most firendly support staff I have ever dealt with.
They will bend over backwards to install, modify, tweak whatever you want/need.

Anyway, I suppose this is just my opinion. But if I was you I would definitily give them a try. They also give you nice little freebies like sreaming audio/video support, free MIVA (shopping cart system) lisence, full control over everything (including DNS records -- very very useful!).

I guarantee you will not be dissapointed, and if you are, then just cancel and you can have all your money back within 30 days.

You can even use the following link to give me a nice little 10% off my next bill ;-)

http://www.dreamhost.com/rewards.cgi?fba

Hope this helps.

- wil

Last edited by:

Wil: Oct 2, 2001, 3:09 AM
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Re: [Wil] Finding a good host is near on impossible! In reply to
Hi Wil,

Thanks for providing me with all that information Smile

I had a look at their pricing and they seem very expensive. Their Sweet Dreams package would cost me NZ$598.50 a year which I think is a little over the top especially as I won't need 300MB. They really need a package inbetween their Crazy Domain Isane & Sweet Dreams packages.

Looking for other suggestions....

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Cricket Web - http://www.cricketweb.net
Cricket Web Forum - http://forum.cricketweb.net/
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Last edited by:

Philip_Clark: Oct 2, 2001, 3:19 AM
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Re: [Philip_Clark] Finding a good host is near on impossible! In reply to
Hi Philip

Ah. I don't work in the Account Depertament. I just look for what I need and sign-up. And you do get what you pay for, after all! I've been jumping for years through hosts that offer the world for $8 a month. Never again. The beauty of paying a higher price for a better service (I know these two don't always go together) is flexibility. If I want anything isntalled or tweaked on the server, just a quick message to support and it's considered done. Absolutely brilliant. It's like having your own dedicated server for the low price of a shared one.

Too bad that you don't think this is for you, though. Have you tried using the many search engines to find a good host? I believe that internet.com offer "the list" or something. It's a full, searchable list of all decent hosts with detailed information on their services.

Cheers

- wil
Quote Reply
Re: [Wil] Finding a good host is near on impossible! In reply to
Service is important yes but their features don't quite suit. This is where they fall down:

10 e-mail-only accounts
1 FTP/e-mail user account
5 GB bandwidth/mo., $10/GB over

I'm not looking for an $8 a month host but Dream Host's prices do seem a little high.

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Cricket Web - http://www.cricketweb.net
Cricket Web Forum - http://forum.cricketweb.net/
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Quote Reply
Re: [Wil] Finding a good host is near on impossible! In reply to
Quote:
Never again. The beauty of paying a higher price for a better service (I know these two don't always go together) is flexibility. If I want anything isntalled or tweaked on the server, just a quick message to support and it's considered done.

I host quite a few websites (for the Norwegian Diabetes Foundation for example) and we offer virtual accounts with shared/individual IP's and are happy to tweak most things for no cost and we don't charge extremely high prices so that is a bit of a generalization. I'm not trying to promote my business, I mentioned all that in response to your comment but we are talking about hosts anyway so there's no harm Smile

Also I used to use below10host.com myself which was about $10/month and they did the same.

Last edited by:

RedRum: Oct 2, 2001, 3:32 AM
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Re: [RedRum] Finding a good host is near on impossible! In reply to
I've also heard good things about http://www.pair.com, although I have never tried their services.

Cheers

- wil
Quote Reply
Re: [Wil] Finding a good host is near on impossible! In reply to
Thankfully I've only even needed to use one web host (below10host - which I don't use now obviously) so never needed to go searching.
Quote Reply
Re: [RedRum] Finding a good host is near on impossible! In reply to
The big problem I'm having is that I don't know how popular my site will be so I'm not really sure how much bandwidth I'm going to need. I'm just looking for a reliable host that I can trust and isn't going to do this:

Quote:
Be aware that even if you don't exceed (or even come close) to the bandwidth you're paying for, if Tera-Byte decides you're using up "too many resources" (ie, having too much traffic -- even though you're paying for the bandwidth), they will shut you down with NO warning. They will then tell you your only recourse is to get a dedicated Raq -- and then they will admit they don't have any spare dedicated Raq's. All of this will take about of week of waiting for replies (at one per day) before you figure out what's happening.

Bottom line is they'll shut you down until you get a dedicated Raq -- but they don't have one to rent you!

---------------
Cricket Web - http://www.cricketweb.net
Cricket Web Forum - http://forum.cricketweb.net/
---------------
Quote Reply
Re: [Philip_Clark] Finding a good host is near on impossible! In reply to
I sent those two messages to Tera Byte and they've just got back to me with this:

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You may wish to refer to our Acceptable Use Policy at: http://tera-
byte.com/aup.html

We have the right to shut down a site for violating that policy. We do not
shut down any sites for no reason. If someone runs an out of control script
that crashes an entire server and affects all the ppl on that server - we are
certainly not going to give them a 24 hours notice while the rest of the
clients on that server are going crazy because they can't get their e-mail or
their sites are non-functioning. Which one do you think you would be if you
hosted with us ? The guy that got shut down, or the guy that appreciated we
shut down the owner of the script that disabled your site and your e-mail,
etc. ?

We have a 24/7 support, we have commited and knowledgable staff that will do
their best in assisting you at any time you may require that.
If you believe your resources will be excessive - get a dedicated server.
The reason we don't have the raQs - is because they are discontinued and hard
to get. We have other dedicated servers at all times. Check our website for
dedicated and colocated packages. You don't get the nice interface of course.

We are moving away from raQs for hosting accounts. They are underpowered for
the price we pay per server. We are transitioning to our own hardware ( 1 GHz
or more CPU, 1GB or more RAM) and ensim interface (www.ensim.com).

I hope that helps. It's 4:49 AM and I still have some clients to assist.

I think I'll probably finish up giving Tera Byte a try but if anyone can come up with any suggestions of another host I'd be happy to listen...

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Cricket Web - http://www.cricketweb.net
Cricket Web Forum - http://forum.cricketweb.net/
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Re: [Philip_Clark] Finding a good host is near on impossible! In reply to
Philip,

if you are looking for truly excellent (and friendly) service, take a look at Ventures Online. They are the third hosting company I tried this year and certainly my last for a long period of time. I had the same troubles: my page was twice suspended without prior notice, due to "exhaustive use of server resources". Well, that won't happen at VO.
Quote Reply
Re: [Philip_Clark] Bandwidth Usage In reply to
If it's not an Adult site, then you will probably not use more than a maximum of 3 GIG of bandwidth a month.

If it's an adult site, you could be looking at figures of up to 25 GIG of transfer per day.

Of course, this figure will vary depending on how much use of multimedia you do on your site; Flash, RealAudio, Streaming Content. Have you got large files available for download?

I currently host 7 domains, each of which recieves roughly a 1000 unique hits per day. I have shed loads of PDF documents available for download, high-res images and short MPG clips, and I also make extensive use of Flash. And between all of these sites I only use around 1.5 GIG of bandwidth per month.

Hosting companies these days do offer you a large quota of bandwidth. I would imagine that it's only a very very small percentage of customers actually exceed the bandwidth limit set. Although saying that; if you do go over, be prepared to pay for it! An average host will charge anything from $3 to $10 per GIG over your agreed limit. Anything more than that and they are trying to hide something!

Be wary of hosts that try to confuse you with not being consitent in how they display their data. If they start mixing in GIG and MB on the same page, things can get confusing.

- wil
Quote Reply
Re: [Wil] Bandwidth Usage In reply to
Thanks for the suggestion Thomas. I'll take look...

No it isn't an adult site. In answer to your question about large files I have about half a dozen of 5MB files that will be made available for download. Apart from that it's all html pages using ssi.

The scripts I'm using are a forum script (php, mysql), mailing list script (perl, flatfile), poll script (perl), form script (perl) & a postcard script (perl).

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Cricket Web - http://www.cricketweb.net
Cricket Web Forum - http://forum.cricketweb.net/
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Quote Reply
Re: [Philip_Clark] Bandwidth Usage In reply to
How many hits do you get a month? The number of scripts you are running will have more effect on server resources; CPU, memory etc. rather than bandwidth usage.

- wil
Quote Reply
Re: [Philip_Clark] Finding a good host is near on impossible! In reply to
Hi Philip_Clark,

I've had very good luck with [url=http://www.focalhosting.com]FocalHosting.com[/url]. Service is fantastic. I usually get a response within hours. It's one of the few hosts I was able to find who use SuExec. They have some kind of special going on right now too: http://www.webhostingtalk.com/...=&threadid=22393. HTH

Regards,
Charlie

Last edited by:

CP: Oct 2, 2001, 6:32 AM
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Re: [CP] Finding a good host is near on impossible! In reply to
Well folks, as I have come to findout that the bandwidth is not a big issue for most sites unless you are dealing with a bunch of resources. There are hosts which promise unlimited bandwidth (beware) including mine cihost, but they shut down the scripts without any warning - and without any notifications.

By the way, would it be possible to host one domain name on different hosts? If not, what would be the best way to host contents of a site on differnent machines/hosts without having to rent a dedicated server?

Any suggestions?

Thomas,

Quote:
I had the same troubles: my page was twice suspended without prior notice, due to "exhaustive use of server resources". Well, that won't happen at VO.

How do you know that VO is not going to do the same? They all start very nice when they are small. Once they get a foothold, they start getting ugly. I have also looked at VO and considering moving parts of my site there.
Quote Reply
Re: [socrates] Finding a good host is near on impossible! In reply to
Quote:
By the way, would it be possible to host one domain name on different hosts? If not, what would be the best way to host contents of a site on differnent machines/hosts without having to rent a dedicated server?

Yes - you can do that with sub-domains.

You could set up 5 virtual accounts and use a free DNS service and point 5 subdomains to the 5 different hosts.

Last edited by:

RedRum: Oct 2, 2001, 11:01 AM
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Re: [RedRum] Finding a good host is near on impossible! In reply to
You don't even need to do that, Paul. If you have access to the DNS records (which all good hosts should give you IMO) you could point different services at different computers.

Wil
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Re: [Wil] Finding a good host is near on impossible! In reply to
Yep that's correct - I was just providing a silly example.
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Re: [Wil] Finding a good host is near on impossible! In reply to
Ok, Wil and Redrum - could you guys please elaborate in a few steps, as to how I would do it?

thanks
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Re: [socrates] Finding a good host is near on impossible! In reply to
Well you'd first need access to your DNS zone files.

Then add new A records like:

foo IN A 111.111.111.111
bar IN A 222.222.222.222

Then foo.yourdomain.com would point to 111.111.111.111 and bar.yourdomain.com to 222.222.222.222

Obviously you'd need access to the two different IP's
Quote Reply
Re: [socrates] Finding a good host is near on impossible! In reply to
Socrates,

I know it won't happen at VO, because I am customer with them since more than half a year. Their service is still fast, friendly and exemplary. They warn you once your account reaches critical marks. After what I've read about Cihost on WHT don't waste more time! Wink
Quote Reply
Re: [Tho.mas] Finding a good host is near on impossible! In reply to
Why dont you look into our service. We offer many features including PHP, Perl, mySQL, 150MB space, 10 GBs transfer, subdomains, and much more. Also that's the lowest costing package at $13.95 monthly. If you have any questions please let me know. Here is the URL:
http://www.thehotweb.net
Thank You,
Paul
Webmaster Discussions

Last edited by:

hacker: Oct 2, 2001, 4:46 PM
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Re: [hacker] Finding a good host is near on impossible! In reply to
I was holding back because I thought it would be tacky, but seeing as you started.....

If anyone is considering a hosting account email pwilson@wiredon.net and I'll create a custom package/quote based on your requirements Angelic

100mbps network and all the usual goodies.....perl, php4 (with Zend Optimizer), mysql.....no setup fees and free dns alterations on request. We aren't re-selling someone elses server space either as many think - the servers are fully co-located with regular tape backups and high security in a temperature controlled building and monitored by a guy who is happy to drive for an hour after being dragged out of bed to fix a problem :)

Im also open to re-selling requests.....no upfront fees....you pay when you get customers.

Sorry for the blatant advert but it is "on" topic.

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RedRum: Oct 2, 2001, 5:07 PM