I am a new user to Gossamer Mail, having inherited it from a company we purchased.

The user mailbox size on both our mailbox server and the Gossamer mailboxes is set to 10MB. The issue I'm having is users trying to download messages that are over 1-2MB. They receive the following message:

1 message was not downloaded.
Reason:
1 message was too big.

I cannot find any settings regarding how large an incoming message can be. I have played with the settings for outgoing message and attachment size however making those changes does not allow me to download the message to the user's mailbox. I also went into the "Manage POP Account" option and tried to manually download the message from there, but without success (or an error).

Where is this setting located? Ideally I'd like to disable it and allow customers to download whatever they want provided it does not place them over their 10MB limit. The user I'm currently working with has only 200kb of their 10MB limit in their Gossamer mailbox.

Thanks in advance.

Joe