Is .htaccess enabled in your CGI-BIN? Sounds like not. If you have root Telnet / SSH access to your server, see if you can find the following line (httpd.conf or access.conf; may be in block corresponding to CGI-BIN alone):

AllowOverride None

If there, try changing it to:

AllowOverride All


[Note: you should backup the file first so in case you have problems, you can restore from backup]

Then restart the web server. If you do not have Telnet / SSH access, then try asking your web host tech support. BTW, do you curently have any .htaccess-authenticated directories?

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Cheers,

Dan
Founder and CEO

LionsGate Creative
GoodPassRobot
Magelln