Quote:
It's a really rough feeling. Most companies help draw the line at support. That doesn't stop people from using it, but it can make it more difficult for them to use it. It's hard to decide how to do it, but some companies use closed support forums, where registered/paid users can get help, or offer it via email to registered users.
It becomes a trade off, though. The more open the communication, the more the product grows.
PUGDOG� Enterprises, Inc.
The best way to contact me is to NOT use Email.
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