In Reply To:
Yes, lets leave at that that that was a user error and that there is nothing that he can do.#
So there is no work on it and that the users have to figure out for themselves if they would like to use it or not.
Please don't twist what I'm saying. Don't get me wrong, I sympathise with your situation and I am not saying you are at fault and Alex shouldn't help, infact quite the opposite as I already stated:
In Reply To:
If you would like his help, I'm sure he'd be happy to give it to you
I just don't feel you are being reasonable. If you want the problem "fixed" immediately then pay for private support, if not, don't expect an immediate solution to all your problems and don't throw about accusations and comments that are likely to result in less assistance. (Believe me I know what it's like).
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