John,
I agree with many of your statements. One suggestion I have though is that you spend more time with your current customers and potential customers. And provide a more immediate level of support.
I agree with oldmoney in regards to the superior level of support that LINKS offers. I don't know if you remember, but I attempted emailing you numerous times in 1998, which I only received one auto-response message. At that time, I was interested in Hyperseek, but now that I have been using LINKS, I have no regrets.
Regards,
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Eliot Lee....
Former Handle: Eliot
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I agree with many of your statements. One suggestion I have though is that you spend more time with your current customers and potential customers. And provide a more immediate level of support.
I agree with oldmoney in regards to the superior level of support that LINKS offers. I don't know if you remember, but I attempted emailing you numerous times in 1998, which I only received one auto-response message. At that time, I was interested in Hyperseek, but now that I have been using LINKS, I have no regrets.
Regards,
------------------
Eliot Lee....
Former Handle: Eliot
* Check Resource Center
* Search Forums