i haven't seen a 'community' anything like this. i use another software (message board) created by another company but their support forums are much more supportive than this one. I don't want to put anyone down because I have been helped a lot here by the moderators. It's just that in every single reply I get it's either sarcastic or downright rude. It's very discouraging for newbies like me. We all want to learn the ins and outs of the software and for us to do that we ask questions. It's also funny that whenever I am directed to another link by a moderator, I read the same nostalgic message wherein a newbie is being reprimanded for asking the same question.

See, searching for an answer isn't quite that simple because not all of us have the same problems and most of us do not know what query we should make with regards to the terms used in the software.

It's very frustrating you know, when you try to search for something that isn't there and at the same time avoid posting a message at the risk of getting another slap in the face. There actually came a point when i was close to quitting and switch to another search engine program. But what can i do, i've spent so much time on this one i can't turn back now.

Let's make this a community for learning, not for a battle of wits. that way achieving our goals will be more of a pleasant experience than a struggle.