Aug 6, 2002, 9:51 AM

DogTags

Veteran (1345 posts)

Aug 6, 2002, 9:51 AM

Views: 7248

Re: [Andy] PerlDesk

Hi Andy

Quote:

i.e sending an email to a certain email addy will submit a ticket

Do you mean where Staff creates a ticket?

If so, this has always been an internal function as far as I know. Staff can create a ticket for an existing user, but not for a non-existant user. At least, that's as far as I got with it.

I hope I have been helpful.

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Last edited by:

DogTags: Aug 6, 2002, 10:00 AM

Edit Log:

• Post edited by DogTags Post edited by DogTags (Veteran) on Aug 6, 2002, 9:52 AM
• Post edited by DogTags Post edited by DogTags (Veteran) on Aug 6, 2002, 9:53 AM
• Post edited by DogTags Post edited by DogTags (Veteran) on Aug 6, 2002, 9:54 AM
• Post edited by DogTags Post edited by DogTags (Veteran) on Aug 6, 2002, 9:55 AM
• Post edited by DogTags Post edited by DogTags (Veteran) on Aug 6, 2002, 10:00 AM