We have a reproducible problem with category counts. For example, we have the following structure:
Home page: Main Categories: Subcategories Under Main Categories: Subcategories Under Subcategories
For example's sake, let's say we are talking about:
Home Page: Printers: Epson: Stylus Pro 5000
which currently has 1 link.
A user submits a link to the above category. Validation is on so the admin must validate the link before it is added to our database.
Let's further assume that the link is actually to the Stylus Pro 5500 so prior to validating the link, the admin creates another category:
Home Page: Printers: Epson: Stylus Pro 5500
After created, when validating the link, the admin changes the category pulldown to 5500.
The category counts we'd expect would be:
Home Page: Printers: Epson: Stylus Pro 5000 (1)
Home Page: Printers: Epson: Stylus Pro 5500 (1)
what we end up with is:
Home Page: Printers: Epson: Stylus Pro 5000 (0)
Home Page: Printers: Epson: Stylus Pro 5500 (2)
It appears that whenever a new category is added, the count takes one away from the category directly above it in the hierarchy and adds it to the new category.
The links themselves are still in the right place, just the counts are off.
If I do a force count on the database, I can repair the problem, but it seems to be a bug since it happens whenever a similar sequence to what has been described is followed.
Is this a known bug?
TIA.
Home page: Main Categories: Subcategories Under Main Categories: Subcategories Under Subcategories
For example's sake, let's say we are talking about:
Home Page: Printers: Epson: Stylus Pro 5000
which currently has 1 link.
A user submits a link to the above category. Validation is on so the admin must validate the link before it is added to our database.
Let's further assume that the link is actually to the Stylus Pro 5500 so prior to validating the link, the admin creates another category:
Home Page: Printers: Epson: Stylus Pro 5500
After created, when validating the link, the admin changes the category pulldown to 5500.
The category counts we'd expect would be:
Home Page: Printers: Epson: Stylus Pro 5000 (1)
Home Page: Printers: Epson: Stylus Pro 5500 (1)
what we end up with is:
Home Page: Printers: Epson: Stylus Pro 5000 (0)
Home Page: Printers: Epson: Stylus Pro 5500 (2)
It appears that whenever a new category is added, the count takes one away from the category directly above it in the hierarchy and adds it to the new category.
The links themselves are still in the right place, just the counts are off.
If I do a force count on the database, I can repair the problem, but it seems to be a bug since it happens whenever a similar sequence to what has been described is followed.
Is this a known bug?
TIA.