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Urgent - hundreds of missing messages

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Urgent - hundreds of missing messages
Hello Alex:

We were performing a long (several day) user purge with 2.0.1 which completed last night.

This morning I awoke to a dozen or so emails from users whose inboxes had been emptied. I verified and found this to be true - only the Welcome message remained. I checked an account that I am familiar with and its inbox messages were gone as well.

This did NOT affect all accounts - many/most accounts still have their inboxes.

Questions:

1. Was this something known about 2.0.1 that we overlooked?
2. Is this something that has been addresses in 2.0.2?
3. Is there any conceivable way to recover the lost messages? (records fouled in the database, perhaps, rather than deleted - message files still on file system)?

Please advise.

Thanks,
Adam Stanhope
Anaconda Partners LLC
Bangkok.com

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Re: Urgent - hundreds of missing messages In reply to
Take a look at this thread: http://www.gossamer-threads.com/...w=collapsed&sb=5

It looks like there was a bug in the purge function that 2.0.2 fixes. You should probably e-mail Alex direct for a faster response. How many records did you delete that took so long??

Regards,
Charlie

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Re: Urgent - hundreds of missing messages In reply to
I think it was 18,000 users purged.

A new stat: Prior to the USER purge there were 73,000 trashed but not "emptied" messages to be purged. After the user purge (which was only for people who haven't logged in) there are only 59,000 trashed-not-emptied messages.

Something in the User Purge appears to have deleted messages improperly from accounts that weren't purged.

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Re: Urgent - hundreds of missing messages In reply to
Hi,

Send me an email with login info so I can take a look and see what's happened.

Cheers,

Alex

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Gossamer Threads Inc.
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Re: Urgent - hundreds of missing messages In reply to
Thanks, Alex. Kevin is sending you an email.