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Email error

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Email error
I was emailing out a message and it sent out 1000 before it hit this error:

There was an error while sending the email to janinebasil@hotmail.com
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<p><font face='Tahoma,Arial,Helvetica' size=2>A fatal error has occured:</font></p><blockquote><pre>From address (`rayhne@fanficweb.org') rejected by server. at GT::Mail::BulkMail::_smtp_send line 840.
</pre></blockquote><p><font face='Tahoma,Arial,Helvetica' size=2>Please enable debugging in setup for more details.</font></p>

<pre><b>Stack Trace</b>
Links (29856): Links::environment called at /home/rayhne/public_html/cgi-bin/fanficdir/admin/Links.pm line 750 with no arguments.
Links (29856): Links::fatal called at GT::Mail::BulkMail::_smtp_send line 840 with arguments
&nbsp; &nbsp; (From address (`rayhne@fanficweb.org') rejected by server. at GT::Mail::BulkMail::_smtp_send line 840.
&nbsp; &nbsp; &nbsp; &nbsp; ).
Links (29856): GT::Mail::BulkMail::_smtp_send called at /home/rayhne/public_html/cgi-bin/fanficdir/admin/GT/Mail/BulkMail.pm line 679 with arguments
&nbsp; &nbsp; (GT::Mail::BulkMail=HASH(0x88b25d0), angeluscity@yahoo.com, rayhne@fanficweb.org, "Rayhne", The Fan Ficiton Directory - New Address, The Fan Fiction Directory can now be found at:
&nbsp; &nbsp; &nbsp; &nbsp; http://www.fanfictiondirectory.net/
&nbsp; &nbsp; &nbsp; &nbsp; and, yes, it is in the process of being updated.).
Links (29856): GT::Mail::BulkMail::_send_one called at GT::Mail::BulkMail::_send_coderef line 621 with arguments
&nbsp; &nbsp; (GT::Mail::BulkMail=HASH(0x88b25d0)).
Links (29856): GT::Mail::BulkMail::_send_coderef called at /home/rayhne/public_html/cgi-bin/fanficdir/admin/GT/Mail/BulkMail.pm line 597 with arguments
&nbsp; &nbsp; (GT::Mail::BulkMail=HASH(0x88b25d0), CODE(0x88b9f48)).
Links (29856): GT::Mail::BulkMail::send called at nph-email.cgi line 139 with arguments
&nbsp; &nbsp; (GT::Mail::BulkMail=HASH(0x88b25d0), CODE(0x88b9f48)).
Links (29856): main::main called at nph-email.cgi line 31 with no arguments.

<b>System Information</b>
Current user: rayhne (32006)
Perl version: 5.8.0
Gossamer Links version: 3.2.0
GT::SQL version: 1.111
GT::Template version: 2.161
DBI.pm Version: 1.58
Running under mod_perl: No
Running under SpeedyCGI: No
@INC =

<b>CGI Input</b>
emailsto => 11

<b>CGI Cookies</b>
cprelogin => no
cpsession => closed
phpbb2mysql_data => a:2:{s:11:"autologinid";s:0:"";s:6:"userid";i:-1;}

AUTH_TYPE => Basic
DOCUMENT_ROOT => /home/rayhne/public_html
GT_TMPDIR => /home/rayhne/public_html/cgi-bin/fanficdir/admin/tmp
HTTP_ACCEPT => text/xml,application/xml,application/xhtml+xml,text/html;q=0.9,text/plain;q=0.8,image/png,*/*;q=0.5
HTTP_ACCEPT_CHARSET => ISO-8859-1,utf-8;q=0.7,*;q=0.7
HTTP_ACCEPT_ENCODING => gzip,deflate
HTTP_ACCEPT_LANGUAGE => en-us,en;q=0.5
HTTP_CONNECTION => keep-alive
HTTP_COOKIE => phpbb2mysql_data=a%3A2%3A%7Bs%3A11%3A%22autologinid%22%3Bs%3A0%3A%22%22%3Bs%3A6%3A%22userid%22%3Bi%3A-1%3B%7D; cprelogin=no; cpsession=closed
HTTP_HOST => fanficweb.org
HTTP_REFERER => http://fanficweb.org/cgi-bin/fanficdir/admin/admin.cgi?action=mailings
HTTP_USER_AGENT => Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20070725 Firefox/
PATH => /usr/local/bin:/usr/bin:/bin
QUERY_STRING => emailsto=11
REMOTE_USER => rayhne
REQUEST_URI => /cgi-bin/fanficdir/admin/nph-email.cgi?emailsto=11
SCRIPT_FILENAME => /home/rayhne/public_html/cgi-bin/fanficdir/admin/nph-email.cgi
SCRIPT_NAME => /cgi-bin/fanficdir/admin/nph-email.cgi
SERVER_ADMIN => webmaster@fanficweb.net
SERVER_NAME => www.fanficweb.net
SERVER_SOFTWARE => Apache/1.3.36 (Unix) mod_auth_passthrough/1.8 mod_log_bytes/1.2 mod_bwlimited/1.4 PHP/4.4.2 FrontPage/ mod_ssl/2.8.27 OpenSSL/0.9.7a
Any ideas what might have caused it?
Quote Reply
Re: [rayhne] Email error In reply to
Your host probably has limits on how many e-mails you can send per unit of time. Contact your server admin to see if this is the case.

Quote Reply
Re: [brewt] Email error In reply to
This has been discussed in a previous thread and since then my server admin has advised that there are no email limits on our server that would be causing these problems. Our list is around 4000 subscribers and to send a newsletter we have to restart the mailing after every 1000 addresses.

Is there any evidence of Links installs that email to greater than 1000 subscribers without the problems above? Any comment from GT on this would be appreciated.
Quote Reply
Re: [aus_dave] Email error In reply to
Your SMTP server is returning an error after GT::Mail::BulkMail sends a RCPT TO line. You should get the actual error the mail server is returning in your error logs or in shell (if you run nph-email from shell). My guess is that your mail server has a 1000 e-mails per connection limit or something like that.

edit: I forgot to ask if I could get the error message that the server is returning. I think the probable solution to this problem is to get BulkMail to try to reconnect, but the sticky issue here is it getting into a loop in retrying.


Last edited by:

brewt: Aug 22, 2007, 11:12 PM
Quote Reply
Re: [brewt] Email error In reply to

Brewt is right, I have never come across a server where you can send out as many emails as you like at one time.

What your server admin told you does not make sense!

There are time outs on every server.