Gossamer Forum
Home : Products : Gossamer Links : Discussions :

Error on Bookmark, New Payment, Category Payment Terms

Quote Reply
Error on Bookmark, New Payment, Category Payment Terms
I've installed Version 3.0.3 Every thing thing went smooth. It works fine but is giving errors at some places.
>>1. if you click "Bookmark It" from the user side link display page it returns an error page user still can add folder in the bookmark tab but can't add links to bookmark. Crazy
>>2. When a user goes to modify a link, the "New Payment" button gives the same error. (I have set up PayPal for payment processing.) The other buttons "Review It" "Rate It" "Edit this Link" all work fine only these two return an error. Unsure
>>3. On the Admin side if I want to change the payment terms of a category by "Add/Edit Payment Terms" It also gives error.Shocked
>>4. When using framed Jump option it gives error in the frame that opens a new page the link opens fine.Frown
>>5. When adding link from the admin side in a parent category it doesn't give an option to choose from subcategories.Unimpressed
>>6. Sometimes when trying to load templates from Build>User templates> Load it gives error on loading some templates.Pirate

I have tried to reinstall it several times, tried updating, tried clean new installs. Every time the same problems so far the rest of the site works fine except for these problems. I don't know if I'm missing something or where I'm going wrong when I install the program. One thing I don't have shell access on the server. If someone could guide me on that it would save me a lot of time. I'm new with perl applications so couldn't trouble shoot it myself. This is the error page it shows.

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, wwwadmin@mysite.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Apache/1.3.33 Server at search.mysite.com Port 80
T Raja
Quote Reply
Re: [TRaja] Error on Bookmark, New Payment, Category Payment Terms In reply to
Can you submit a support ticket with admin panel access, a link to this post and a link to your admin panel?