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Message Cycle
Leads are getting into Message Cycle #2 when we have set up Message Cycle #0 and Message Cycle #1, why are these leads getting into Message Cycle #2? They were added to Message Cycle #1 and went to #2 re-sending Message #1.

It Looks that message cycles of the Leads area is not coordinated with the messages cycles of the Message Control area, so when we added the lead with the Message Cycle #1, it arrived to Leads area with #1 but able to move to #2 the next day, when there is not a Message Cycle #2 in the Message Control Area.

Can you help?

Thanks in advance.

Last edited by:

ingenio: Aug 18, 2002, 10:39 AM
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Re: [ingenio] Message Cycle In reply to
Hi,

Can you send me login information again, it seems to have changed. Also for which user is this happening?

Thanks,

Mel
Mel Goulet
Developer - Gossamer Threads, Inc.
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Re: [ingenio] Message Cycle In reply to
I don't know how they got to message cycle #2 but they're saying didn't receive the message twice. Thanks.