Gossamer Forum
Home : Gossamer Threads Inc. : Discussion :

Can't login to download area to download GM2.2RC1...

Quote Reply
Can't login to download area to download GM2.2RC1...
Hi,

My download area username:password combination gives me invalid login error. Wanted to check upon GM2.2RC1. Has it been deactivated or the password changed? I have sent mail to ordersatgossamer-threads in this regard

Thnx

Anup
Quote Reply
Re: [anup123] Can't login to download area to download GM2.2RC1... In reply to
If you have sent them an email, then this post was pretty pointless ;) GT should get back to you within 24 hours regarding this.

Cheers

Andy (mod)
andy@ultranerds.co.uk
Want to give me something back for my help? Please see my Amazon Wish List
GLinks ULTRA Package | GLinks ULTRA Package PRO
Links SQL Plugins | Website Design and SEO | UltraNerds | ULTRAGLobals Plugin | Pre-Made Template Sets | FREE GLinks Plugins!
Quote Reply
Re: [Andy] Can't login to download area to download GM2.2RC1... In reply to
Thnx. Hope i am able to login after next 24 hours.

Anup
Quote Reply
Re: [anup123] Can't login to download area to download GM2.2RC1... In reply to
GT's office hours start in about 5 hours, so Tarrin, or someone else, should get back to you once someone gets into the office.

Cheers

Andy (mod)
andy@ultranerds.co.uk
Want to give me something back for my help? Please see my Amazon Wish List
GLinks ULTRA Package | GLinks ULTRA Package PRO
Links SQL Plugins | Website Design and SEO | UltraNerds | ULTRAGLobals Plugin | Pre-Made Template Sets | FREE GLinks Plugins!
Quote Reply
Re: [Andy] Can't login to download area to download GM2.2RC1... In reply to
I had the same problem..

Here is the response to my problem about logging in..

We changed them all several weeks ago due to a security concern, sorry
for any inconvenience.

Regards,

Tarrin


It would have been nice of them to send us our NEW password since they changed them all....

Cheers
Quote Reply
Re: [pcmike] Can't login to download area to download GM2.2RC1... In reply to
I'm not definate, but I think it was a problem with someone already in their database who was 'selling' (or giving) username/passwords out. Simply emailing everyone in their customer database would just defeat the point in changing all the passwords :(

Cheers

Andy (mod)
andy@ultranerds.co.uk
Want to give me something back for my help? Please see my Amazon Wish List
GLinks ULTRA Package | GLinks ULTRA Package PRO
Links SQL Plugins | Website Design and SEO | UltraNerds | ULTRAGLobals Plugin | Pre-Made Template Sets | FREE GLinks Plugins!
Quote Reply
Re: [pcmike] Can't login to download area to download GM2.2RC1... In reply to
I had the same problem. After speaking with Tarrin, it sounds as if they did send out a mass e-mail. It just looks like a hand full of us didn't get it.

~Charlie
Quote Reply
Re: [Chaz] Can't login to download area to download GM2.2RC1... In reply to
I guess I was one of those hand full's that didn't get the email.. Any ways, they did respond to my email quickly...



Cheers
Quote Reply
Re: [pcmike] Can't login to download area to download GM2.2RC1... In reply to
Yeah, same here. At least they were quick about it. That's gotta say something for customer service.

~Charlie
Quote Reply
Re: [Chaz] Can't login to download area to download GM2.2RC1... In reply to
>>>That's gotta say something for customer service. <<<

Indeed they do have great customer service. Definatly one of the best companies I have ever had the privilege to work with. Some (even large ones) can take 2 weeks to reply to a support email! (CuteFTP support being one of those).

Cheers

Andy (mod)
andy@ultranerds.co.uk
Want to give me something back for my help? Please see my Amazon Wish List
GLinks ULTRA Package | GLinks ULTRA Package PRO
Links SQL Plugins | Website Design and SEO | UltraNerds | ULTRAGLobals Plugin | Pre-Made Template Sets | FREE GLinks Plugins!