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Online Manual (s) , permissions list ???

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Online Manual (s) , permissions list ???
Would it be helpful to develop some online manuals for basic tasks?
I think they could be excellent supplements to the forum,
and screen shots would be the icing on your cake.

I know that these resources exist:
http://www.gossamer-threads.com/scripts/resources/DBMan/index.html
http://www.gossamer-threads.com/scripts/resources/Links_SQL/index.html

Here are two examples:
http://support.ub2k.com/manual/
http://www.blue-gecko.com/framecal/install.html
(these aren't my sites, just examples, and I'm sure GT could create some very helpful manuals).

It's difficult for new users to 'read the entire forum/relevant threads' and decipher what's necessary,
and these manuals would be a great place for a newer/less experienced user to start.

I know GT is extreemly busy, and I would be willing to assist in creating the screen shots to be used with the manuals, but I'd need the manuals to work off of. I'm sure others would be willing to create an outline and help add the content/steps/definitions, etc.

Thanks,





Leo
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Re: Online Manual (s) , permissions list ??? In reply to
I also see that there is the 'Walk-through':
http://www.gossamer-threads.com/scripts/links-sql/walk1.html

Leo
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Re: Online Manual (s) , permissions list ??? In reply to
Hi,

Thanks for the offer! We have hired a technical writer who is about 1/4 the way through creating a manual for Links SQL, complete with Screen Shots and everything.

Cheers,

Alex

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Gossamer Threads Inc.
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Re: Online Manual (s) , permissions list ??? In reply to
Any projected date on the manual and/or better online help?

I click on Help in your demo on the Add Category page to find out what the meta_description, meta_keywords, header, and footer fields are for and all I get is a very basic overview. Online Help should describe every field and option on a form or point the user to the information. You could also add some description directly to the forms.

I imagine that, like many potential customers, I don't have the time to pour through forum postings or doing the trial-and-error thing simply to obtain basic information about a script. Nor do I feel that I should have to for a script that costs this much. It's a lovely script, but the prospect of spending hours, days, weeks trying to piece together how the script works is enough for me to turn away for now.

samantha
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Re: Online Manual (s) , permissions list ??? In reply to
Hi,

We are about two weeks away. If you have questions about the product, we'd be happy to spend some time on the phone going over it. Please feel free to give us a call, or drop me an email with a good time to call. We find for most it just "clicks" right away, and all it takes is a few minutes on the phone.

Cheers,

Alex

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Gossamer Threads Inc.
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Re: [Alex] Online Manual (s) , permissions list ??? In reply to
Where can I find the User Manual. Is there a basic admin manual for configuring the system, nor for custom scripting?

Thank you.
kathleenc
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Re: [html_sig] Online Manual (s) , permissions list ??? In reply to
Not been to the download page with your name/pass lately?

http://gossamer-threads.com/scripts/licensed/

There you'll find a system admin's manual in pdf format.

~ ERASER


Free JavaScripts @ Insight Eye

Last edited by:

Eraser: Mar 17, 2002, 12:14 PM
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Re: [Eraser] Online Manual (s) , permissions list ??? In reply to
I haven't purchased the software yet and need to know what I can do with it. I've searched these boards, but I'm not getting the information I need to make a decision. Help!
kathleenc
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Re: [html_sig] Online Manual (s) , permissions list ??? In reply to
Hi Kathleen,

If you fire off a quick email to info@gossamer-threads.com (or give us a call!) with any questions you have, and a request for the manual, someone can definitely help you out.

Cheers,

Alex
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Gossamer Threads Inc.