Here's an interesting article about 'user to user support communities', such as this one.
http://www.webtechniques.com/...ves/2001/11/powazek/
Thought you all might be interested, since some of you undoubtedly have to support your own customers as well. :-)
- wil
http://www.webtechniques.com/...ves/2001/11/powazek/
Thought you all might be interested, since some of you undoubtedly have to support your own customers as well. :-)
- wil