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Re: [Alex] I would Still Look For The Erstwhile Response Times On Forum

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Re: [Alex] I would Still Look For The Erstwhile Response Times On Forum In reply to
Hi Alex.

I would still like to mention that fixes which are available should make it's way to all subsequent downloads. As a reference point, GCom still does not have the fixes with respect to certain things which have either been declared as fixed BY GT or A Fix has been posted on Forum by users. The most recent one is the wrong paths issue in GC wrt GMail import (for which fix was posted in Nov 2003).

Opening a support ticket does indeed shorten the response time but subsequent upgrades could only lead to re-opening the support tickets on same issue which i am sure you would agree that involves recurring cost at GT's end too for the same problem with multiple users with every upgrade.

Just a request that the downloads be updated with all the fixed bug fixes already declared / attended to so that the confidence while doing upgrades is not leading to missed heart beats.

Thanks
Anup
Subject Author Views Date
Thread I would Still Look For The Erstwhile Response Times On Forum anup123 4172 Aug 1, 2004, 8:03 PM
Thread Re: [anup123] I would Still Look For The Erstwhile Response Times On Forum
Andy 4073 Aug 2, 2004, 1:51 AM
Thread Re: [Andy] I would Still Look For The Erstwhile Response Times On Forum
anup123 4030 Aug 2, 2004, 2:47 AM
Thread Re: [anup123] I would Still Look For The Erstwhile Response Times On Forum
pugdog 4050 Aug 2, 2004, 8:31 AM
Post Re: [pugdog] I would Still Look For The Erstwhile Response Times On Forum
anup123 3956 Aug 3, 2004, 12:16 PM
Thread Re: [anup123] I would Still Look For The Erstwhile Response Times On Forum
Alex 3988 Aug 5, 2004, 1:16 PM
Post Re: [Alex] I would Still Look For The Erstwhile Response Times On Forum
anup123 3839 Aug 12, 2004, 7:06 AM
Thread Re: [Alex] I would Still Look For The Erstwhile Response Times On Forum
jp_man 3787 Aug 31, 2004, 6:09 AM
Post Re: [jp_man] I would Still Look For The Erstwhile Response Times On Forum
Alex 3760 Aug 31, 2004, 11:40 AM