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Re: [diversity] Happy with hosting

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That's a really complete story!

I've had dedicated servers since back in the AOL/GNN days (I was addicted to the first version of AOLPress -- editing on the server, etc).

I've had about 10 different ISP's, all with major promises. Even used Bellatlantic until they couldn't handle the bandwidth (Yep, the phone company, backbone provider, couldn't provide enough bandwidth....). My last ISP was a local company, one of the "fastest growing" (which just went bankrupt and was bought out for pennies on the dollar) internet start ups, well financed, and more concerned with sales than support. They "forgot" to make my backups <sigh>.

Anyway, In the almost 2 years I've been with Alex/GT the downtime has been trivial, the problems have been minor and handled quickly, and their service upgrades have gone unnoticed. The only time I've had to call (and I really didn't) was when I thought my mail system was completely out, and it occured to me if I sent them an email, it wouldn't get there (a catch-22). The mail actually did get there, so it was an "unnecessary" call.

I can't say that about _any_ other hosting company I've used. If I had hosting like GT's 10 years ago, there is no telling where our company would have been now. I just found a backup disk from my first server on AOL hosting/GNN. The memories, :|. Over the years, we closed/passed on several major projects and ideas because our hosting company couldn't keep up, put up roadblocks, or simply was inept.

None of that can be said about the folks at GT.

Computers have problems. The measure of a good hosting company is how well those problems are avoided, handled or worked around -- not how good their support people are at agreeing there is a problem, and opening a support ticket :)

I would say if, like us, you are running primarily GT programs, than hosting with GT is a no brainer. My servers are "different" from their usual/regular, and I've done a bunch of things to them that makes them non-standard (including having over 6,000 domain names, and a few hundred working virtual servers), and they've been able to deal with, and enhance/fixup anything I've come across -- even though it's not their "usual" configuration. (Some of my configurations go back 10 years to that original AOL server - or earlier to my BBS's. Unix handles legacy layouts wonderfully :))

Anyway, my story is not as detailed as yours, but our satisfaction level is as great, if not greater, after all the others we've tried.


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Subject Author Views Date
Thread Happy with hosting diversity 10695 Nov 14, 2003, 9:25 PM
Post Re: [diversity] Happy with hosting
pugdog 10221 Dec 4, 2003, 5:23 AM