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Gossamer HelpDesk

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Gossamer HelpDesk
I'm putting in a script request for a HelpDesk system by Alex and the Gossamer gang.

I've hunted around for hacks, etc., for modding the current scripts for helpdesk applications, and I know that WonderDesk apparently is based on DBMan.

Gossamer HelpDesk could be MySQL, have visitor login, lots of email notifications, the ability to create a Knowledge base or FAQ, check for duplicate user names, and tons of other stuff.

I've found lots of scripts, but a lot of them either are very expensive OR don't quite have all the functions you need OR require higher level programming (like php4 instead of php3) OR they require root access OR they don't allow visitor login.

I would be using it for customer support and would eventually like to have it tap into a customer history database generated by my shopping cart.

Have you ever considered doing anything like this, Alex?

Thanks very much.

DT



Subject Author Views Date
Thread Gossamer HelpDesk DogTags 12227 Apr 29, 2001, 10:16 PM
Thread Re: Gossamer HelpDesk
Stealth 12005 Apr 30, 2001, 7:25 AM
Post Re: Gossamer HelpDesk
DogTags 11836 Apr 30, 2001, 7:45 AM
Thread Re: Gossamer HelpDesk
Alex 11966 Apr 30, 2001, 11:12 AM
Post Re: Gossamer HelpDesk
DogTags 11829 Apr 30, 2001, 12:44 PM
Thread Re: [Alex] Gossamer HelpDesk
DogTags 11724 Nov 2, 2001, 6:47 AM
Thread Re: [DogTags] Gossamer HelpDesk
Wil 11714 Nov 2, 2001, 7:22 AM
Thread Re: [Wil] Gossamer HelpDesk
Paul 11761 Nov 2, 2001, 7:27 AM
Thread Re: [RedRum] Gossamer HelpDesk
Wil 11775 Nov 2, 2001, 7:38 AM
Thread Re: [Wil] Gossamer HelpDesk
Paul 11736 Nov 2, 2001, 7:43 AM
Thread Re: [RedRum] Gossamer HelpDesk
Wil 11740 Nov 2, 2001, 8:15 AM
Thread Re: [Wil] Gossamer HelpDesk
Paul 11750 Nov 2, 2001, 8:28 AM
Thread Re: [RedRum] Gossamer HelpDesk
padders 11616 Nov 5, 2001, 6:37 PM
Post Re: [padders] Gossamer HelpDesk
Stealth 11575 Nov 5, 2001, 6:45 PM
Thread Re: [padders] Gossamer HelpDesk
Katana Man 11503 Jan 11, 2002, 2:03 PM
Thread Re: [Katana Man] Gossamer HelpDesk
Paul 11475 Jan 11, 2002, 2:12 PM
Thread Re: [RedRum] Gossamer HelpDesk
Katana Man 11512 Jan 11, 2002, 2:23 PM
Thread Re: [Katana Man] Gossamer HelpDesk
Paul 11482 Jan 11, 2002, 2:36 PM
Post Re: [RedRum] Gossamer HelpDesk
padders 11332 Jan 11, 2002, 7:05 PM
Thread Re: [RedRum] Gossamer HelpDesk
Wil 11389 Jan 12, 2002, 5:38 AM
Thread Re: [Wil] Gossamer HelpDesk
Paul 11376 Jan 12, 2002, 7:13 AM
Post Re: [RedRum] Gossamer HelpDesk
Eraser 11344 Jan 12, 2002, 12:55 PM
Thread Re: [Wil] Gossamer HelpDesk
Michael_Bray 9316 Jan 12, 2002, 3:45 PM
Post Re: [Michael_Bray] Gossamer HelpDesk
Jagerman 9233 Jan 12, 2002, 4:45 PM
Thread Re: Gossamer HelpDesk
Katana Man 9181 Jan 13, 2002, 11:25 AM
Post Post deleted by RedRum
Paul 9200 Jan 13, 2002, 11:33 AM
Thread Re: [Katana Man] Gossamer HelpDesk
Eraser 9126 Jan 13, 2002, 12:52 PM
Thread Re: [Eraser] Gossamer HelpDesk
padders 9115 Jan 14, 2002, 7:03 AM
Thread Re: [padders] Gossamer HelpDesk
Paul 9129 Jan 14, 2002, 7:12 AM
Thread Re: [RedRum] Gossamer HelpDesk
padders 9227 Jan 14, 2002, 7:15 AM
Thread Re: [padders] Gossamer HelpDesk
Paul 9175 Jan 14, 2002, 7:18 AM
Thread Re: [RedRum] Gossamer HelpDesk
padders 9174 Jan 14, 2002, 7:22 AM
Thread Re: [padders] Gossamer HelpDesk
Paul 9099 Jan 14, 2002, 7:25 AM
Post Re: [RedRum] Gossamer HelpDesk
padders 9063 Jan 14, 2002, 7:33 AM
Thread Re: [RedRum] Gossamer HelpDesk
Wil 9165 Jan 14, 2002, 7:24 AM
Thread Re: [Wil] Gossamer HelpDesk
Wil 9131 Jan 14, 2002, 7:34 AM
Thread Re: [Wil] Gossamer HelpDesk
padders 9114 Jan 14, 2002, 7:39 AM
Thread Re: [padders] Gossamer HelpDesk
Wil 9100 Jan 14, 2002, 7:41 AM
Post Re: [Wil] Gossamer HelpDesk
padders 9061 Jan 14, 2002, 7:45 AM
Thread Re: [padders] Gossamer HelpDesk
Paul 9065 Jan 14, 2002, 7:45 AM
Thread Re: [RedRum] Gossamer HelpDesk
padders 9166 Jan 14, 2002, 7:50 AM
Thread Re: [padders] Gossamer HelpDesk
Paul 9084 Jan 14, 2002, 7:52 AM
Thread Re: [RedRum] Gossamer HelpDesk
Wil 9086 Jan 14, 2002, 7:56 AM
Thread Re: Gossamer HelpDesk
QooQ 9099 Jan 14, 2002, 8:07 AM
Thread Re: [QooQ] Gossamer HelpDesk
Wil 9052 Jan 14, 2002, 8:38 AM
Thread Re: [Wil] Gossamer HelpDesk
Paul 9162 Jan 14, 2002, 8:45 AM
Thread Re: [RedRum] Gossamer HelpDesk
Wil 8582 Jan 14, 2002, 9:24 AM
Thread Re: [Wil] Gossamer HelpDesk
Paul 8648 Jan 14, 2002, 10:08 AM
Thread Re: [RedRum] Gossamer HelpDesk
Wil 8515 Jan 14, 2002, 12:15 PM
Post Re: [Wil] Gossamer HelpDesk
Bmxer 8463 Jan 14, 2002, 2:52 PM
Thread Re: [japh] Gossamer HelpDesk
Warp 8471 Jan 19, 2002, 4:27 AM
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Paul 8318 Jan 19, 2002, 5:31 AM
Post Re: [Warp] Gossamer HelpDesk
Wil 8378 Jan 19, 2002, 9:49 AM
Thread Re: [Warp] Gossamer HelpDesk
Jack 8392 Jan 20, 2002, 4:33 PM
Thread Re: [JackOng] Gossamer HelpDesk
MarcPSummers 8235 Mar 11, 2002, 2:44 PM
Post Re: [MarcPSummers] Gossamer HelpDesk
Paul 8095 Mar 12, 2002, 1:29 AM
Thread Re: [Wil] Gossamer HelpDesk
Stealth 8591 Jan 14, 2002, 10:38 AM
Thread Re: [Heckler] Gossamer HelpDesk
padders 8600 Jan 14, 2002, 11:27 AM
Thread Re: [padders] Gossamer HelpDesk
Stealth 8459 Jan 14, 2002, 11:39 AM
Post Re: [Heckler] Gossamer HelpDesk
padders 8403 Jan 14, 2002, 11:48 AM
Thread Re: [padders] Gossamer HelpDesk
Paul 8623 Jan 14, 2002, 11:08 AM
Thread Re: [RedRum] Gossamer HelpDesk
Jagerman 8509 Jan 14, 2002, 11:16 AM
Thread Re: [jagerman] Gossamer HelpDesk
Paul 8569 Jan 14, 2002, 11:17 AM
Post Re: [RedRum] Gossamer HelpDesk
Wil 8486 Jan 17, 2002, 11:59 AM
Thread Re: [Katana Man] Gossamer HelpDesk
BeaverheadRiver 11446 Jan 12, 2002, 1:38 PM
Post Re: [vanderen] Gossamer HelpDesk
Paul 9213 Jan 12, 2002, 2:01 PM
Thread Re: [RedRum] Gossamer HelpDesk
Bmxer 11527 Jan 11, 2002, 7:36 PM
Post Re: [Bmxer] Gossamer HelpDesk
Paul 11322 Jan 12, 2002, 3:38 AM