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Gossamer HelpDesk

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Gossamer HelpDesk
I'm putting in a script request for a HelpDesk system by Alex and the Gossamer gang.

I've hunted around for hacks, etc., for modding the current scripts for helpdesk applications, and I know that WonderDesk apparently is based on DBMan.

Gossamer HelpDesk could be MySQL, have visitor login, lots of email notifications, the ability to create a Knowledge base or FAQ, check for duplicate user names, and tons of other stuff.

I've found lots of scripts, but a lot of them either are very expensive OR don't quite have all the functions you need OR require higher level programming (like php4 instead of php3) OR they require root access OR they don't allow visitor login.

I would be using it for customer support and would eventually like to have it tap into a customer history database generated by my shopping cart.

Have you ever considered doing anything like this, Alex?

Thanks very much.

DT



Subject Author Views Date
Thread Gossamer HelpDesk DogTags 13997 Apr 29, 2001, 10:16 PM
Thread Re: Gossamer HelpDesk
Stealth 13727 Apr 30, 2001, 7:25 AM
Post Re: Gossamer HelpDesk
DogTags 13553 Apr 30, 2001, 7:45 AM
Thread Re: Gossamer HelpDesk
Alex 13889 Apr 30, 2001, 11:12 AM
Post Re: Gossamer HelpDesk
DogTags 13546 Apr 30, 2001, 12:44 PM
Thread Re: [Alex] Gossamer HelpDesk
DogTags 13454 Nov 2, 2001, 6:47 AM
Thread Re: [DogTags] Gossamer HelpDesk
Wil 13425 Nov 2, 2001, 7:22 AM
Thread Re: [Wil] Gossamer HelpDesk
Paul 13534 Nov 2, 2001, 7:27 AM
Thread Re: [RedRum] Gossamer HelpDesk
Wil 13487 Nov 2, 2001, 7:38 AM
Thread Re: [Wil] Gossamer HelpDesk
Paul 13449 Nov 2, 2001, 7:43 AM
Thread Re: [RedRum] Gossamer HelpDesk
Wil 13472 Nov 2, 2001, 8:15 AM
Thread Re: [Wil] Gossamer HelpDesk
Paul 13563 Nov 2, 2001, 8:28 AM
Thread Re: [RedRum] Gossamer HelpDesk
padders 13347 Nov 5, 2001, 6:37 PM
Post Re: [padders] Gossamer HelpDesk
Stealth 13286 Nov 5, 2001, 6:45 PM
Thread Re: [padders] Gossamer HelpDesk
Katana Man 13219 Jan 11, 2002, 2:03 PM
Thread Re: [Katana Man] Gossamer HelpDesk
Paul 13192 Jan 11, 2002, 2:12 PM
Thread Re: [RedRum] Gossamer HelpDesk
Katana Man 13246 Jan 11, 2002, 2:23 PM
Thread Re: [Katana Man] Gossamer HelpDesk
Paul 13199 Jan 11, 2002, 2:36 PM
Post Re: [RedRum] Gossamer HelpDesk
padders 13050 Jan 11, 2002, 7:05 PM
Thread Re: [RedRum] Gossamer HelpDesk
Wil 13132 Jan 12, 2002, 5:38 AM
Thread Re: [Wil] Gossamer HelpDesk
Paul 13096 Jan 12, 2002, 7:13 AM
Post Re: [RedRum] Gossamer HelpDesk
Eraser 13060 Jan 12, 2002, 12:55 PM
Thread Re: [Wil] Gossamer HelpDesk
Michael_Bray 11340 Jan 12, 2002, 3:45 PM
Post Re: [Michael_Bray] Gossamer HelpDesk
Jagerman 11212 Jan 12, 2002, 4:45 PM
Thread Re: Gossamer HelpDesk
Katana Man 11168 Jan 13, 2002, 11:25 AM
Post Post deleted by RedRum
Paul 11175 Jan 13, 2002, 11:33 AM
Thread Re: [Katana Man] Gossamer HelpDesk
Eraser 11128 Jan 13, 2002, 12:52 PM
Thread Re: [Eraser] Gossamer HelpDesk
padders 11113 Jan 14, 2002, 7:03 AM
Thread Re: [padders] Gossamer HelpDesk
Paul 11132 Jan 14, 2002, 7:12 AM
Thread Re: [RedRum] Gossamer HelpDesk
padders 11317 Jan 14, 2002, 7:15 AM
Thread Re: [padders] Gossamer HelpDesk
Paul 11185 Jan 14, 2002, 7:18 AM
Thread Re: [RedRum] Gossamer HelpDesk
padders 11180 Jan 14, 2002, 7:22 AM
Thread Re: [padders] Gossamer HelpDesk
Paul 11163 Jan 14, 2002, 7:25 AM
Post Re: [RedRum] Gossamer HelpDesk
padders 11056 Jan 14, 2002, 7:33 AM
Thread Re: [RedRum] Gossamer HelpDesk
Wil 11165 Jan 14, 2002, 7:24 AM
Thread Re: [Wil] Gossamer HelpDesk
Wil 11153 Jan 14, 2002, 7:34 AM
Thread Re: [Wil] Gossamer HelpDesk
padders 11111 Jan 14, 2002, 7:39 AM
Thread Re: [padders] Gossamer HelpDesk
Wil 11105 Jan 14, 2002, 7:41 AM
Post Re: [Wil] Gossamer HelpDesk
padders 11047 Jan 14, 2002, 7:45 AM
Thread Re: [padders] Gossamer HelpDesk
Paul 11058 Jan 14, 2002, 7:45 AM
Thread Re: [RedRum] Gossamer HelpDesk
padders 11166 Jan 14, 2002, 7:50 AM
Thread Re: [padders] Gossamer HelpDesk
Paul 11085 Jan 14, 2002, 7:52 AM
Thread Re: [RedRum] Gossamer HelpDesk
Wil 11077 Jan 14, 2002, 7:56 AM
Thread Re: Gossamer HelpDesk
QooQ 11101 Jan 14, 2002, 8:07 AM
Thread Re: [QooQ] Gossamer HelpDesk
Wil 11059 Jan 14, 2002, 8:38 AM
Thread Re: [Wil] Gossamer HelpDesk
Paul 11245 Jan 14, 2002, 8:45 AM
Thread Re: [RedRum] Gossamer HelpDesk
Wil 10000 Jan 14, 2002, 9:24 AM
Thread Re: [Wil] Gossamer HelpDesk
Paul 10071 Jan 14, 2002, 10:08 AM
Thread Re: [RedRum] Gossamer HelpDesk
Wil 9941 Jan 14, 2002, 12:15 PM
Post Re: [Wil] Gossamer HelpDesk
Bmxer 9892 Jan 14, 2002, 2:52 PM
Thread Re: [japh] Gossamer HelpDesk
Warp 9883 Jan 19, 2002, 4:27 AM
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Paul 9728 Jan 19, 2002, 5:31 AM
Post Re: [Warp] Gossamer HelpDesk
Wil 9769 Jan 19, 2002, 9:49 AM
Thread Re: [Warp] Gossamer HelpDesk
Jack 9801 Jan 20, 2002, 4:33 PM
Thread Re: [JackOng] Gossamer HelpDesk
MarcPSummers 9650 Mar 11, 2002, 2:44 PM
Post Re: [MarcPSummers] Gossamer HelpDesk
Paul 9511 Mar 12, 2002, 1:29 AM
Thread Re: [Wil] Gossamer HelpDesk
Stealth 10003 Jan 14, 2002, 10:38 AM
Thread Re: [Heckler] Gossamer HelpDesk
padders 10041 Jan 14, 2002, 11:27 AM
Thread Re: [padders] Gossamer HelpDesk
Stealth 9935 Jan 14, 2002, 11:39 AM
Post Re: [Heckler] Gossamer HelpDesk
padders 9816 Jan 14, 2002, 11:48 AM
Thread Re: [padders] Gossamer HelpDesk
Paul 10152 Jan 14, 2002, 11:08 AM
Thread Re: [RedRum] Gossamer HelpDesk
Jagerman 9919 Jan 14, 2002, 11:16 AM
Thread Re: [jagerman] Gossamer HelpDesk
Paul 9974 Jan 14, 2002, 11:17 AM
Post Re: [RedRum] Gossamer HelpDesk
Wil 9877 Jan 17, 2002, 11:59 AM
Thread Re: [Katana Man] Gossamer HelpDesk
BeaverheadRiver 13175 Jan 12, 2002, 1:38 PM
Post Re: [vanderen] Gossamer HelpDesk
Paul 11209 Jan 12, 2002, 2:01 PM
Thread Re: [RedRum] Gossamer HelpDesk
Bmxer 13233 Jan 11, 2002, 7:36 PM
Post Re: [Bmxer] Gossamer HelpDesk
Paul 13041 Jan 12, 2002, 3:38 AM