Gossamer Forum
Home : Products : Gossamer Mail : Discussion :

Auto Responder Issues

Quote Reply
Auto Responder Issues
Hi,

I would want one GM account to function purely for AR. Now following things do not happen in the case of AR message:

(1). The "Reply To" does not get conveyed.

(2). The Default Footer Does Not get conveyed. I have not tested with signature though.

(3). The "From" part as seen by the recepient only has the email address instead of Name.

All the above from the same account is functional when a manually composed mail is sent. So how to achieve the same in case of AR message also....particularly point (1) as despite "please Do Not reply To This Message...notification" some users may do it and then keep receiving the same message again. They may think, wrongfully though, that something has gone wrong with our system and then cause extra time to be "wasted" by our support team explaining their errors....

Thnx

Anup

Last edited by:

anup123: Aug 20, 2003, 6:42 PM
Quote Reply
Re: [anup123] Auto Responder Issues In reply to
The clue to

>>

(1). The "Reply To" does not get conveyed.
>>

is that after saving the new Reply-to address the AR Message has to be saved again otherwise, the Reply-to in the header of .reply file is always carried forward. Should this be the correct way?

Anup
Quote Reply
Re: [anup123] Auto Responder Issues In reply to
Due to the way this was originally designed, it won't be a simple fix to correct this behaviour. We'll hopefully have something to correct Auto-Reply behaviour in 2.2.0.

Adrian