jasnow at hotmail
Aug 2, 2012, 6:35 PM
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Several Bug Triage Questions
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Hi - I'm Al Snow.
Applied for the Bug Wrangler position a week ago. Started today setting up accounts and reading about the internals. Also did some archaeology on Bugzilla and have some questions.Appears CLOSED status is not used much - do we stop at RESOLVED or VERIFIED status? How about PRIORITY? See lots of UNPRIORITIZED that have a active (ACTIVE, RESOLVED) status. Will double-check docs, but unclear how DUPLICATE tickets are set to CLOSED.How long does a ticket stay in one status before we need to flag it?
Created a couple of personal Bugzilla monitors (whiners), but any help with bug triage dashboard/graphs/reports/wizards/extensions would be appreciated.
Also saw reference to Bug Squad in 2012-2013 Goals. (Thanks - Julian)
......................................................................My bug triage ideas, beside the Bug Squad, include looking into:Semi-automatic detection of duplicates (see Bugzilla e-group)Semi-automatic assignment of Assignee (saw some external references)Create wizard to improve bug creation (similar to Google's BITE project ;>)
Wrestle that bug to the ground!Al
PS. Today's notes - if you have questions about what I found in the last several days.
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Several Bug Triage Questions
