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Database dump of Bugzilla

 

 

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dgerard at gmail

Mar 3, 2012, 4:08 PM

Post #26 of 44 (273 views)
Permalink
Re: Database dump of Bugzilla [In reply to]

On 3 March 2012 23:52, John Du Hart <compwhizii [at] gmail> wrote:
> On Mar 3, 2012 6:35 PM, "Antoine Musso" <hashar+wmf [at] free> wrote:

>> My point. I do not think there is anything better for us than Bugzilla.

> I know you don't think that currently however I would like the opportunity
> to convince you otherwise.


Which one are you involved with?


- d.

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compwhizii at gmail

Mar 3, 2012, 4:48 PM

Post #27 of 44 (275 views)
Permalink
Re: Database dump of Bugzilla [In reply to]

I don't understand the question. Are you implying that I have some sort of
relationship with one of these vendors? If that's the case then I'd like to
inform you that's not the case. My motive here is giving developers and
users access to better tools so that we can make a better product.
On Mar 3, 2012 7:08 PM, "David Gerard" <dgerard [at] gmail> wrote:

> On 3 March 2012 23:52, John Du Hart <compwhizii [at] gmail> wrote:
> > On Mar 3, 2012 6:35 PM, "Antoine Musso" <hashar+wmf [at] free> wrote:
>
> >> My point. I do not think there is anything better for us than Bugzilla.
>
> > I know you don't think that currently however I would like the
> opportunity
> > to convince you otherwise.
>
>
> Which one are you involved with?
>
>
> - d.
>
> _______________________________________________
> Wikitech-l mailing list
> Wikitech-l [at] lists
> https://lists.wikimedia.org/mailman/listinfo/wikitech-l
>
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robla at wikimedia

Mar 3, 2012, 6:21 PM

Post #28 of 44 (285 views)
Permalink
Re: Database dump of Bugzilla [In reply to]

Hi John,

I'm happy that you're looking at this, because I can't say that I'm
thrilled with Bugzilla, and I'd be happy to see a better alternative
to it. However, I also kinda agree with Chad: it's not that I love
Bugzilla, but rather we haven't yet found a system that's better
enough to invest in a migration. That's been the state of things for
so long that it's very easy to get cynical about it. That said, I'm
keeping an open mind, and I'm intrigued by one of your suggestions
(Bug Genie). More on that in a bit.

One requirement I would like to place on a new system, should we go
there, is that it support Wikimedia SUL in some form. I realize that
Bugzilla doesn't support this, but the point behind this requirement
would be that if we're going to go through a painful migration,
integration with our existing login system needs to be one of the
benefits. It might mean that this project come behind some form of
OpenID provider support on the Wikimedia cluster.

More inline...

On Fri, Mar 2, 2012 at 5:11 PM, John Du Hart <compwhizii [at] gmail> wrote:
> I'm currently investigating alternative bug tracker and project management
> software for MediaWiki. To do that I'll be installing some different
> software on the Labs and importing existing bugs for evaluation by the
> development team and users. The following software is planned for test:
>
>
>   - JIRA <http://www.atlassian.com/software/jira/overview> + Greenhopper +
>   Bonfire

I've got a lot of experience with JIRA that I'm happy to share
offlist. Since this has partially devolved into a discussion about
open vs proprietary, I think you should read this:
http://www.atlassian.com/licensing/license

...and not install it until you have. There will be a test ;-)

Generally, it's going to take a lot to convince me that a proprietary
solution is going to work for us.

>   - YouTrack <http://www.jetbrains.com/youtrack/>
>   - The Bug Genie <http://www.thebuggenie.com/index.php>
>   - Redmine <http://www.redmine.org/>
>   - ChiliProject <https://www.chiliproject.org/>

Redmine is the one that was the frontrunner the last evaluation we did in 2010:
http://www.mediawiki.org/wiki/Tracker/PM_tool

There's possibly some other stuff to look at on the 2010 list.

As I alluded to, I'm intrigued by The Bug Genie. Looks like it's
PHP-based open source, under active development for 10 years, and that
they've put some thought into the UI. I don't think that one came up
in our last eval, but it probably should have. I'd encourage you to
nudge that one higher on your list.

> Of course, this goes back to the original request. To do this I need a dump
> of the current Bugzilla install. Is it possible for me to get this and
> under what conditions? Thank you.

There's some confidential information in there, so possibly an NDA.
I'll talk to Sumana on Monday about this.

One thing that I would ask of you, though, is to be mindful of our
community's actual capacity for disruptive change and
development/operations capacity in general. The reason why we dropped
this project back in 2010 was that it became clear that we were trying
to do too many things in parallel, and not doing any of those things
well. While WMF has more capacity, and you're helping out by
volunteering this work, we still might not have capacity for this
project. Even if you do a lot of the work, it will be both a
disruption for others, as well as a fair amount of work for others.

Given we're smack dab in the middle of an incredibly disruptive change
(migrating from SVN to Git), it seems like this might be the wrong
time to do anything more than experiments. So, that's not to say
"don't evaluate other systems", but just be mindful that success might
still mean waiting until late 2012 or even 2013 for the project to
really begin in earnest. If you're ok with that, then I say "great"!
If that sounds like way too long to wait after doing a lot of work,
then I'd caution against starting.

Rob

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mah at wikimedia

Mar 3, 2012, 7:30 PM

Post #29 of 44 (275 views)
Permalink
Re: Database dump of Bugzilla [In reply to]

John Du Hart <compwhizii [at] gmail> writes:

> Fair enough. I think what I'm looking for is a bug tracker that is more
> easier to use for both developers and users. I would also like tools that
> allow us to better visualize progress on bugs and what's fixed or needed
> for a released. Finally an API that doesn't suck would be nice

I'm not about to argue for the user-friendliness of Bugzilla or
visualization that it offers. However, I have used the API extensively
and, while I do agree that there are areas it could be improved, I've
found it useful for most things.

Hack-ability is a big benefit here. Lots of other people use Bugzilla
and adapt it to their needs. Some of those changes get incorporated
into the core.

Mozilla, for instance, created MediaWiki integration that might help
with visualization:
http://lawrencemandel.com/2012/02/23/embed-bugzilla-data-in-wikimo-pages/

(This was later disabled because of the load on Bugzilla, but I think it
is a start. See <https://bugzilla.mozilla.org/731672>.)

And the Mozilla has certainly shown that Bugzilla's UI (at least for
entering bugs, which is the biggest pain point for for new users) can be
made better.

I don't think Bugzilla is the best it could possibly be.

But, I do think there is the problem of known pain (Bugzilla) versus
the unknown pain that will come with learning a new system and then
adapting to its quirks and inadequacies.

I would rather use the energy to adapt Bugzilla to our needs.

>> Proprietary software as well.
>
> Like I replied earlier, this is not a major concern.

I think you'll find quite a lot of resistance from me on this point.

--
Mark A. Hershberger
Bugmeister
Wikimedia Foundation
mah [at] wikimedia

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mah at wikimedia

Mar 3, 2012, 7:37 PM

Post #30 of 44 (274 views)
Permalink
Re: Database dump of Bugzilla [In reply to]

Rob Lanphier <robla [at] wikimedia> writes:

> One requirement I would like to place on a new system, should we go
> there, is that it support Wikimedia SUL in some form. I realize that
> Bugzilla doesn't support this, but the point behind this requirement
> would be that if we're going to go through a painful migration,
> integration with our existing login system needs to be one of the
> benefits. It might mean that this project come behind some form of
> OpenID provider support on the Wikimedia cluster.

Bugzilla does allow you to add in your own authentication system, so I
would say it supports it "in some form". But yes, SUL should be high on
the list.

Mark.

--
Mark A. Hershberger
Bugmeister
Wikimedia Foundation
mah [at] wikimedia

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maxsem.wiki at gmail

Mar 4, 2012, 3:27 AM

Post #31 of 44 (275 views)
Permalink
Re: Database dump of Bugzilla [In reply to]

On 04.03.2012, 6:21 Rob wrote:

> Hi John,

> I'm happy that you're looking at this, because I can't say that I'm
> thrilled with Bugzilla, and I'd be happy to see a better alternative
> to it. However, I also kinda agree with Chad: it's not that I love
> Bugzilla, but rather we haven't yet found a system that's better
> enough to invest in a migration. That's been the state of things for
> so long that it's very easy to get cynical about it. That said, I'm
> keeping an open mind, and I'm intrigued by one of your suggestions
> (Bug Genie). More on that in a bit.

Yes, (un)?fortunately, current status quo looks extremely hard to
change. However, there's one big reason for a change: although
Bugzilla is tolerable for us developers, it's EXTREMELY unfriendly to
non-technical mortal humans who are supposed to submit bugs for us to
work on.

> One requirement I would like to place on a new system, should we go
> there, is that it support Wikimedia SUL in some form. I realize that
> Bugzilla doesn't support this, but the point behind this requirement
> would be that if we're going to go through a painful migration,
> integration with our existing login system needs to be one of the
> benefits. It might mean that this project come behind some form of
> OpenID provider support on the Wikimedia cluster.

Actually, OpenID is closer than one might anticipate, as it's on my
RfP.


--
Best regards,
Max Semenik ([[User:MaxSem]])


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hashar+wmf at free

Mar 4, 2012, 3:31 AM

Post #32 of 44 (272 views)
Permalink
Re: Database dump of Bugzilla [In reply to]

John Du Hart wrote:
>
> Antoine wrote:
> > My point. I do not think there is anything better for us
> > than Bugzilla.
>
> I know you don't think that currently however I would like the
> opportunity to convince you otherwise.

I would love to be proven wrong! As time allow, I will likely help you
in your quest to find us a better bug tracker 8-)

--
Antoine "hashar" Musso


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wikiposta at gmail

Mar 4, 2012, 3:49 AM

Post #33 of 44 (275 views)
Permalink
Re: Database dump of Bugzilla [In reply to]

2012/3/4 Mark A. Hershberger <mah [at] wikimedia>

>
>
> Bugzilla does allow you to add in your own authentication system, so I
> would say it supports it "in some form". But yes, SUL should be high on
> the list.
>
>
It would be great to use SUL. Care should be taken that by this time e-mail
addresses were used instead of user name, and at integration of old data
into the new system these addresses should not be publicly connected to
user names.

--
Bináris
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valhallasw at arctus

Mar 4, 2012, 4:27 AM

Post #34 of 44 (279 views)
Permalink
Re: Database dump of Bugzilla [In reply to]

On 4 March 2012 12:27, Max Semenik <maxsem.wiki [at] gmail> wrote:

> However, there's one big reason for a change: although
> Bugzilla is tolerable for us developers, it's EXTREMELY unfriendly to
> non-technical mortal humans who are supposed to submit bugs for us to
> work on.
>
> Keep in mind this is mainly an interface issue. For instance, the mozilla
bugzilla [1] is much more convenient to use, at least from the 'file a
bug'-perspective. It's inconvenient you have to register to see the bug
submit form, but the general workflow is as follows:

(1) click 'file a bug'
(2) get a list of possible products to file a bug for
(3) enter a summary, with a forced search for possibly related issues
(4) click 'this issue is not listed'
(5) fill in the following form: http://i.imgur.com/RIUNr.png

As such, I think this process can be improved a lot, even while staying
with bugzilla.

Best,
Merlijn

[1] https://bugzilla.mozilla.org/
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Platonides at gmail

Mar 4, 2012, 4:10 PM

Post #35 of 44 (280 views)
Permalink
Re: Database dump of Bugzilla [In reply to]

On 04/03/12 04:30, Mark A. Hershberger wrote:
> But, I do think there is the problem of known pain (Bugzilla) versus
> the unknown pain that will come with learning a new system and then
> adapting to its quirks and inadequacies.
>
> I would rather use the energy to adapt Bugzilla to our needs.


That's a very good point to take into account. We currently know our way
through bugzilla.
I have met bug trackers that, although they may have many bells and
whistles, I found hard to do simple operations like... reporting a bug.


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danb at VistaPrint

Mar 5, 2012, 7:39 AM

Post #36 of 44 (271 views)
Permalink
Re: Database dump of Bugzilla [In reply to]

Just a quick note from an unbiased observer who loves MediaWiki and open-source...

Proprietary or not, Atlassian Jira is the best bug-tracker I have ever used, out of about 10 systems.

- Very configurable
- You can create very simple bug forms for nontechnical users
- Plug-in architecture for developing your own features & modifying app behavior (see https://plugins.atlassian.com/)
- Helpful reporting capabilities that are easy to use
- Its database schema is pretty understandable so you can extract data directly
- The web interface doesn't do any stupid tricks that break in different browsers

If you're considering another bug-tracker, Jira is worth a look. (I have no affiliation with the product or the vendor, except as an end-user.)

DanB

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mail at tgries

Mar 6, 2012, 12:42 AM

Post #37 of 44 (274 views)
Permalink
Re: Database dump of Bugzilla [In reply to]

Regarding JIRA, allow me to report my experience with it:

JIRA is slow.

I would _not_ recommend MediaWiki's change from Bugzilla to JIRA.
Attachments: signature.asc (0.48 KB)


benapetr at gmail

Mar 6, 2012, 12:58 AM

Post #38 of 44 (272 views)
Permalink
Re: Database dump of Bugzilla [In reply to]

Instead of changing sw we should improve the bugzilla, list of things I
would like to change

* Login with SUL instead of separated username
* Improve the rss feed, let users create a custom rss

On Tue, Mar 6, 2012 at 9:42 AM, Thomas Gries <mail [at] tgries> wrote:

> Regarding JIRA, allow me to report my experience with it:
>
> JIRA is slow.
>
> I would _not_ recommend MediaWiki's change from Bugzilla to JIRA.
>
>
> _______________________________________________
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>
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mail at tgries

Mar 6, 2012, 1:01 AM

Post #39 of 44 (273 views)
Permalink
Re: Database dump of Bugzilla [In reply to]

Am 06.03.2012 09:58, schrieb Petr Bena:
> Instead of changing sw we should improve the bugzilla, list of things I
> would like to change
>
> * Login with SUL instead of separated username
+1
> * Improve the rss feed, let users create a custom rss
+1
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Platonides at gmail

Mar 6, 2012, 10:16 AM

Post #40 of 44 (256 views)
Permalink
Re: Database dump of Bugzilla [In reply to]

On 06/03/12 09:58, Petr Bena wrote:
> Instead of changing sw we should improve the bugzilla, list of things I
> would like to change

One way could be to provide an alternative bugzilla interface. For which
it having a sample db dump would be nice.



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hashar+wmf at free

Mar 7, 2012, 5:39 AM

Post #41 of 44 (255 views)
Permalink
Re: Database dump of Bugzilla [In reply to]

Platonides write:
> One way could be to provide an alternative bugzilla interface. For which
> it having a sample db dump would be nice.

Maybe it could be done using the JSON RPC? :-)

--
Antoine "hashar" Musso


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Platonides at gmail

Mar 7, 2012, 12:33 PM

Post #42 of 44 (251 views)
Permalink
Re: Database dump of Bugzilla [In reply to]

On 07/03/12 14:39, Antoine Musso wrote:
> Platonides write:
>> One way could be to provide an alternative bugzilla interface. For which
>> it having a sample db dump would be nice.
>
> Maybe it could be done using the JSON RPC? :-)

Does it allow to impersonate the user?

PS:
http://www.bugzilla.org/docs/4.2/en/html/api/Bugzilla/WebService/Server/JSONRPC.html
recommends XMLRPC over JSON RPC.



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erik at wikimedia

Mar 19, 2012, 10:30 AM

Post #43 of 44 (247 views)
Permalink
Re: Database dump of Bugzilla [In reply to]

On Fri, Mar 2, 2012 at 5:11 PM, John Du Hart <compwhizii [at] gmail> wrote:
> I'm currently investigating alternative bug tracker and project management
> software for MediaWiki. To do that I'll be installing some different
> software on the Labs and importing existing bugs for evaluation by the
> development team and users. The following software is planned for test:

Hi John,

belatedly: If you have time, it would be nice if you could set up a
couple of agile/scrum focused PM tools for a spin as well. We're
currently using Mingle (proprietary) and it would be nice to give open
source solutions a fair shot.

Examples:
* http://www.icescrum.org/
* http://wholemeal.co.nz/projects/fulcrum.html [still early days, but
looks promising]
* http://scrumdo.org/
* http://kunagi.org/

(If someone has experience with these or other agile PM tools, please
weigh in, especially insofar as user experience and integration with
the overall development workflow - bug tracker, etc. - is concerned.)

Cheers,
Erik
--
Erik Möller
VP of Engineering and Product Development, Wikimedia Foundation

Support Free Knowledge: https://wikimediafoundation.org/wiki/Donate

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dsc at wikimedia

May 21, 2012, 10:56 AM

Post #44 of 44 (234 views)
Permalink
Re: Database dump of Bugzilla [In reply to]

I'm a little late to this as well, but I didn't see any mention of Trac ( http://trac.edgewall.org/ ) in this thread. It has several things in its favor:
- Open source
- Python
- Great community
- Easily hackable, very flexible, and as a result...
- Tons of open-source plugins for all your needs

At the last place I worked, we wanted a whiteboard-style SCRUM tool for laying out the backlog and allocating it into buckets. We wrote and released a plugin for Trac:
- https://github.com/clearspring/tracboard

I've always felt that when it comes to bug-tracking and project-management software, every org is different, and as a result, it often makes sense to roll your own to reflect your workflow. I think the best projects are the ones that make it easiest to do this without reinventing the wheel. Trac's ease of customizability is a big plus.

--
David Schoonover
dsc [at] wikimedia


On Mar 3, 2012, at 6:21 PM, Rob Lanphier wrote:

> Hi John,
>
> I'm happy that you're looking at this, because I can't say that I'm
> thrilled with Bugzilla, and I'd be happy to see a better alternative
> to it. However, I also kinda agree with Chad: it's not that I love
> Bugzilla, but rather we haven't yet found a system that's better
> enough to invest in a migration. That's been the state of things for
> so long that it's very easy to get cynical about it. That said, I'm
> keeping an open mind, and I'm intrigued by one of your suggestions
> (Bug Genie). More on that in a bit.
>
> One requirement I would like to place on a new system, should we go
> there, is that it support Wikimedia SUL in some form. I realize that
> Bugzilla doesn't support this, but the point behind this requirement
> would be that if we're going to go through a painful migration,
> integration with our existing login system needs to be one of the
> benefits. It might mean that this project come behind some form of
> OpenID provider support on the Wikimedia cluster.
>
> More inline...
>
> On Fri, Mar 2, 2012 at 5:11 PM, John Du Hart <compwhizii [at] gmail> wrote:
>> I'm currently investigating alternative bug tracker and project management
>> software for MediaWiki. To do that I'll be installing some different
>> software on the Labs and importing existing bugs for evaluation by the
>> development team and users. The following software is planned for test:
>>
>>
>> - JIRA <http://www.atlassian.com/software/jira/overview> + Greenhopper +
>> Bonfire
>
> I've got a lot of experience with JIRA that I'm happy to share
> offlist. Since this has partially devolved into a discussion about
> open vs proprietary, I think you should read this:
> http://www.atlassian.com/licensing/license
>
> ...and not install it until you have. There will be a test ;-)
>
> Generally, it's going to take a lot to convince me that a proprietary
> solution is going to work for us.
>
>> - YouTrack <http://www.jetbrains.com/youtrack/>
>> - The Bug Genie <http://www.thebuggenie.com/index.php>
>> - Redmine <http://www.redmine.org/>
>> - ChiliProject <https://www.chiliproject.org/>
>
> Redmine is the one that was the frontrunner the last evaluation we did in 2010:
> http://www.mediawiki.org/wiki/Tracker/PM_tool
>
> There's possibly some other stuff to look at on the 2010 list.
>
> As I alluded to, I'm intrigued by The Bug Genie. Looks like it's
> PHP-based open source, under active development for 10 years, and that
> they've put some thought into the UI. I don't think that one came up
> in our last eval, but it probably should have. I'd encourage you to
> nudge that one higher on your list.
>
>> Of course, this goes back to the original request. To do this I need a dump
>> of the current Bugzilla install. Is it possible for me to get this and
>> under what conditions? Thank you.
>
> There's some confidential information in there, so possibly an NDA.
> I'll talk to Sumana on Monday about this.
>
> One thing that I would ask of you, though, is to be mindful of our
> community's actual capacity for disruptive change and
> development/operations capacity in general. The reason why we dropped
> this project back in 2010 was that it became clear that we were trying
> to do too many things in parallel, and not doing any of those things
> well. While WMF has more capacity, and you're helping out by
> volunteering this work, we still might not have capacity for this
> project. Even if you do a lot of the work, it will be both a
> disruption for others, as well as a fair amount of work for others.
>
> Given we're smack dab in the middle of an incredibly disruptive change
> (migrating from SVN to Git), it seems like this might be the wrong
> time to do anything more than experiments. So, that's not to say
> "don't evaluate other systems", but just be mindful that success might
> still mean waiting until late 2012 or even 2013 for the project to
> really begin in earnest. If you're ok with that, then I say "great"!
> If that sounds like way too long to wait after doing a lot of work,
> then I'd caution against starting.
>
> Rob
>
> _______________________________________________
> Wikitech-l mailing list
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> https://lists.wikimedia.org/mailman/listinfo/wikitech-l


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