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Has anyone heard of a "file download" issue with Mediawiki / Wikipedia?

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george.herbert at gmail

Oct 7, 2009, 7:50 PM

Post #1 of 7 (1093 views)
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Has anyone heard of a "file download" issue with Mediawiki / Wikipedia?

I have a Wikipedia OTRS ticket related to someone who keeps getting
"Download this file" dialogs when they go to Wikipedia pages...

System description is:

>I have Vista and IE 8.0.6001.18813.

Page they keep seeing this on is:

en.wikipedia.org/wiki/W._Edwards_Deming

Has anyone seen behavior like this before? That's a very standard
browser and OS.

Any ideas appreciated.

--
-george william herbert
george.herbert [at] gmail

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stwalkerster at googlemail

Oct 7, 2009, 7:58 PM

Post #2 of 7 (1028 views)
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Re: Has anyone heard of a "file download" issue with Mediawiki / Wikipedia? [In reply to]

2009/10/8 George Herbert <george.herbert [at] gmail>:
> I have a Wikipedia OTRS ticket related to someone who keeps getting
> "Download this file" dialogs when they go to Wikipedia pages...
[snip]
> Has anyone seen behavior like this before?
[snip]

I have seen it happen a couple of times, on various pages.

I'm using Ubuntu and Firefox, various versions of both (ubuntu
versions available during past 2-3 years, and the versions of firefox
in the main ubuntu package repositories)

I've only seen it happen about 10-15 times in the past 2-3 years, so
it doesn't happen regularly enough for me to figure out what exactly
is going on. I can never reproduce when I want to.

I sometimes wonder if it's something to do with my connection being
interrupted, and the page partially downloaded (perhaps only part of
the headers?)

I really don't know much about this area though, so this is a stab in
the dark, and shouldn't be relied upon.

--
Regards,

Simon Walker
User:Stwalkerster on all public Wikimedia Foundation wikis
Administrator on the English Wikipedia
Developer of Helpmebot, the ACC tool, and Nubio 2 FAQ repository

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aude.wiki at gmail

Oct 7, 2009, 9:00 PM

Post #3 of 7 (1027 views)
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Re: Has anyone heard of a "file download" issue with Mediawiki / Wikipedia? [In reply to]

On Wed, Oct 7, 2009 at 10:50 PM, George Herbert <george.herbert [at] gmail>wrote:

> I have a Wikipedia OTRS ticket related to someone who keeps getting
> "Download this file" dialogs when they go to Wikipedia pages...
>
> System description is:
>
> >I have Vista and IE 8.0.6001.18813.
>
> Page they keep seeing this on is:
>
> en.wikipedia.org/wiki/W._Edwards_Deming
>
> Has anyone seen behavior like this before? That's a very standard
> browser and OS.
>
> Any ideas appreciated.
>
>
>
That will happen when the "Use external editor by default" option is checked
in editing preferences. In order to get external editors to work, the
browser needs to be configured.

http://www.mediawiki.org/wiki/Manual:External_editors

If that's not the problem, then I'm not sure what the problem is.

-Aude

>
> --
> -george william herbert
> george.herbert [at] gmail
>
> _______________________________________________
> Wikitech-l mailing list
> Wikitech-l [at] lists
> https://lists.wikimedia.org/mailman/listinfo/wikitech-l
>
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roan.kattouw at gmail

Oct 8, 2009, 7:58 AM

Post #4 of 7 (1016 views)
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Re: Has anyone heard of a "file download" issue with Mediawiki / Wikipedia? [In reply to]

2009/10/8 Aude <aude.wiki [at] gmail>:
> That will happen when the "Use external editor by default" option is checked
> in editing preferences. �In order to get external editors to work, the
> browser needs to be configured.
>
> http://www.mediawiki.org/wiki/Manual:External_editors
>
> If that's not the problem, then I'm not sure what the problem is.
>
Alternatively, it could be that a blank page somehow got stuck in
Squid. If that's the problem, it should go away when the page is
edited or purged.

Roan Kattouw (Catrope)

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dgerard at gmail

Oct 8, 2009, 8:07 AM

Post #5 of 7 (1027 views)
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Re: Has anyone heard of a "file download" issue with Mediawiki / Wikipedia? [In reply to]

2009/10/8 George Herbert <george.herbert [at] gmail>:

> I have a Wikipedia OTRS ticket related to someone who keeps getting
> "Download this file" dialogs when they go to Wikipedia pages...
> System description is:
>>I have Vista and IE 8.0.6001.18813.
> Page they keep seeing this on is:
> en.wikipedia.org/wiki/W._Edwards_Deming
> Has anyone seen behavior like this before? That's a very standard
> browser and OS.
> Any ideas appreciated.

I will sometimes get it when the browser or network is being
particularly slow. Sometimes (on other PHP sites, not often on
Wikimedia) when the server is being slow. It's typically not
consistent.

- d.

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rarohde at gmail

Oct 8, 2009, 10:12 AM

Post #6 of 7 (1014 views)
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Re: Has anyone heard of a "file download" issue with Mediawiki / Wikipedia? [In reply to]

On Wed, Oct 7, 2009 at 7:50 PM, George Herbert <george.herbert [at] gmail> wrote:
> I have a Wikipedia OTRS ticket related to someone who keeps getting
> "Download this file" dialogs when they go to Wikipedia pages...
>
> System description is:
>
>>I have Vista and IE 8.0.6001.18813.
>
> Page they keep seeing this on is:
>
> en.wikipedia.org/wiki/W._Edwards_Deming
>
> Has anyone seen behavior like this before? �That's a very standard
> browser and OS.
>
> Any ideas appreciated.

With old versions of IE (though never 7.0 or 8.0 to my knowledge), the
browser session would sometimes become corrupted and show this
behavior. In those cases it would be fixed by restarting the browser.

-Robert Rohde

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wikipara at gmail

Oct 13, 2009, 3:43 AM

Post #7 of 7 (963 views)
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Re: Has anyone heard of a "file download" issue with Mediawiki / Wikipedia? [In reply to]

George Herbert wrote:
> I have a Wikipedia OTRS ticket related to someone who keeps getting
> "Download this file" dialogs when they go to Wikipedia pages...

There's a whole bunch of similar reports at
https://bugzilla.wikimedia.org/show_bug.cgi?id=7098. Looks like a Squid bug.

If the cached version of a page is invalid, like not having the
Content-Encoding header even though the content is gzipped, then that's
the message people get. I've seen it a couple of times too, most often
when loading my watchlist, but it's obviously more common for
unregistered users since they get cached versions of articles and a
single invalid version lives on.

It happens regardless of the browser or its configuration, so I don't
think there's any more information users can provide about the problem,
unless there's a configuration that manages to get the invalid version
there in the first place. When an unregistered user gets it, it can be
reproduced elsewhere until the page is purged, but other than the squid
server number and missing encoding header, there's not much information
there. By the time someone could look at an individual case from the
squids, it'll be purged.

It's probably also not as common as some people emailing Wikipedia make
it seem to be. They get it repeatedly from the same page because the
invalid version is still in their cache. Giving a slightly different url
to access the page may often be easier than trying to explain how to
clear the remote and local cache.

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