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RE: Urgent - [CRID:1204-5184-2890] Support

 

 

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linda.hawksworth at realvnc

Apr 10, 2012, 3:01 AM

Post #1 of 1 (878 views)
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RE: Urgent - [CRID:1204-5184-2890] Support

Hi Nish



I did forward your request to the OEM guys. I'll chase them.



Regards

Linda Hawksworth

RealVNC Customer Support



Please ensure you Reply to All and keep the subject line to ensure that your
support ticket is appropriately tracked.



From: nish vishnu [mailto:nishanth.saka [at] gmail]
Sent: 06 April 2012 17:53
To: linda.hawksworth [at] realvnc; vnc-list [at] realvnc
Cc: Thomas Woodfin; Ashok R
Subject: Urgent - [CRID:1204-5184-2890] Support



Hello Linda!



Please ask your OEM guys to help us out. Its been 2 days since we put a
request, please help us out.



I was looking for a customer support number to call, but couldn't find it on
the website.



[CRID:1204-5184-2890]

'I purchased this product and I was looking for the VNC iOS Viewer SDK so
that I can embed the viewer in our iOS application and connect to a Mac
(VNC) server.



I did not receive any SDKs. Where can I find them?'



Thanks much.



Sincerely

Vishnu





---------- Forwarded message ----------
From: Linda Hawksworth
Date: Thursday, April 5, 2012
Subject: RE: [CRID:1204-5184-2890] Support
To: Thomas Woodfin <thomaswoodfin [at] tbldevelopmentfirm>,
support+1204-5184-2890 [at] realvnc
<mailto:support%2B1204-5184-2890 [at] realvnc>


Hi Thomas

The Enterprise Edition software is out-of-the-box VNC Server and Viewer
software. If you want our iOS Viewer SDKs, this is an OEM product and you
would need to speak to our OEM guys. Would you like me to get them to
contact you?

Regards
Linda Hawksworth
RealVNC Customer Support

Please ensure you Reply to All and keep the subject line to ensure that your
support ticket is appropriately tracked.


-----Original Message-----
From: Thomas Woodfin [mailto:thomaswoodfin [at] tbldevelopmentfirm]
Sent: 05 April 2012 12:52
To: support+1204-5184-2890 [at] realvnc
<mailto:support%2B1204-5184-2890 [at] realvnc>
Subject: [CRID:1204-5184-2890] Support

Customer Summary:
Contacts:
Primary contact
Fullname: Thomas Woodfin
Email: Thomaswoodfin [at] Tbldevelopmentfirm
Work Tel:
Mobile:
Address:
244 5th Avenue #200,
New york,
Ny,
10001,
US

Licenses:
2012/04/04 enterprise4/macvnc*1 Full G3222-74NAE-ZBBSB-6H6LR-9A46A
WORLDPAY:2247136600 USD50.00

Support Request: VNC Enterprise Edition for Mac OS X
Hello!

I purchased this product and I was looking for the VNC iOS Viewer SDK so
that I can embed the viewer in our iOS application and connect to a Mac
(VNC) server.

I did not recieve any SDKs. Where can I find them?

Please help.

Thanks!
Vishnu





--


Amicably,
Thomas

1.888.501.8555

http://www.TBLDevelopmentFirm.com <http://www.tbldevelopmentfirm.com/>



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