Login | Register For Free | Help
Search for: (Advanced)

Mailing List Archive: VNC: list

VNC v4.1.2 and XFINITY Modem

 

 

VNC list RSS feed   Index | Next | Previous | View Threaded


johncunniff at gmail

Mar 30, 2012, 6:06 PM

Post #1 of 9 (2715 views)
Permalink
VNC v4.1.2 and XFINITY Modem

Hello, Everybody!

I am a new user, but actually, I was an old subscriber back in 2000's.
Anyway, I got a new XFINITY modem, it was messed up including my Videophone
[VP] by Sorenson Communications. Yesterday, my tech guy came. He fixed the
wires. It is much better also, he reconfigured my VP for XFINITY modem. It
works great for now.

Unfortunately, my VNC cannot be connected from my laptop's end. I've tried
ip-address:5800 and I got Connection Timed out. I checked the settings, I
got the router so, I don't understand the settings yet.

I am running on:

Windows XP x86
Comcast high-speed internet using XFINITY modem
VNC 4.1.2 Server/Viewer

My router's IP address starts with 10.0.0.x... I think so.

When I got into router, it says XFINITY - Login so, I did logged on. I got
the main screen:

HOME > At A Glance

Home Networking Network Connection

It listed the hardware stuff. It is very basic.

Can someone tell me how do I set my VNC to go through to the internet?

Let me know.

Thank you very much!

John Cunniff
President,
Deaf-Blind Contact Center
E-mail: johnc [at] shellworld
Phone: 866-350-7482 voice or VP





_______________________________________________
VNC-List mailing list
VNC-List [at] realvnc
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list


philip at herlihy

Apr 2, 2012, 3:36 AM

Post #2 of 9 (2605 views)
Permalink
RE: VNC v4.1.2 and XFINITY Modem [In reply to]

You haven't said exactly what you're trying to do with VNC, so it's hard to
advise. If you're trying to access a machine on that network from
elsewhere, you'll need to set up port forwarding. www.portforward.com is a
big help. I assume everything on the local network picks up an IP address
from the router, so they should all be on the same subnet. The 5800 port is
for the Java viewer, so you'd type http://<ip address>::5800 in a browser's
address bar (not a search box). For the VNC client the port to forward is
5900, with 5500 if you want to make a reverse connection out to a
'listening' client. Watch out for firewalls!

Philip Herlihy
Email: Philip [at] Herlihy
Tel: 020 8521 9157
Mobile: 07931 546660
Fax: 0870 0511055

-----Original Message-----
From: vnc-list-bounces [at] realvnc [mailto:vnc-list-bounces [at] realvnc] On
Behalf Of John Cunniff
Sent: 31 March 2012 02:06
To: vnc-list [at] realvnc
Subject: VNC v4.1.2 and XFINITY Modem

Hello, Everybody!

I am a new user, but actually, I was an old subscriber back in 2000's.
Anyway, I got a new XFINITY modem, it was messed up including my Videophone
[VP] by Sorenson Communications. Yesterday, my tech guy came. He fixed the
wires. It is much better also, he reconfigured my VP for XFINITY modem. It
works great for now.

Unfortunately, my VNC cannot be connected from my laptop's end. I've tried
ip-address:5800 and I got Connection Timed out. I checked the settings, I
got the router so, I don't understand the settings yet.

I am running on:

Windows XP x86
Comcast high-speed internet using XFINITY modem VNC 4.1.2 Server/Viewer

My router's IP address starts with 10.0.0.x... I think so.

When I got into router, it says XFINITY - Login so, I did logged on. I got
the main screen:

HOME > At A Glance

Home Networking Network Connection

It listed the hardware stuff. It is very basic.

Can someone tell me how do I set my VNC to go through to the internet?

Let me know.

Thank you very much!

John Cunniff
President,
Deaf-Blind Contact Center
E-mail: johnc [at] shellworld
Phone: 866-350-7482 voice or VP





_______________________________________________
VNC-List mailing list
VNC-List [at] realvnc
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list




_______________________________________________
VNC-List mailing list
VNC-List [at] realvnc
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list


johncunniff at gmail

Apr 2, 2012, 6:08 PM

Post #3 of 9 (2644 views)
Permalink
RE: VNC v4.1.2 and XFINITY Modem [In reply to]

Dear Phillip,

Thank you for your information.

Sorry if you didn't get my post clear. Let me tell you. I went to
www.portforward.com, you gave me. That is what I needed information. I went
to Router List, unfortunately, I cannot seem to find XFINITY but, I do see
Comcast routers, but they seem not to match me, I think. I haven't get my
magnifying glass to read the model number yet. I came home from my friend's
home and got busy to do business first. But, I visited Port Forward website.
The really nice thing is to use FPConfigure. Unfortunately, it is not free,
I must purchase it for $29.95 a copy. It is not helpful, I have to disagree
with you. I tried to look for software list, but, it is not easy for me. I
am a blind user. Not easy for me, either.

Did you use FPConfigure from there, if not, what should I do step-by-step
how I can follow better?

By the way, I logged onto http://10.0.0.1 which is my router's address. I
got the logo that says 'XFINITY Login' and I entered my router username &
password then, Log in. I can see "Port Forwarding" so, I need to find out
how I can do with VNC since I think that www.portforward.com does not list
this router. I also tried Google to find out, unfortunately, no luck,
either! Sigh.

Any suggestion?

Thanks,
Johnny :)

-----Original Message-----
From: Philip Herlihy [mailto:philip [at] herlihy]
Sent: Monday, April 02, 2012 6:37 AM
To: 'John Cunniff'; vnc-list [at] realvnc
Subject: RE: VNC v4.1.2 and XFINITY Modem

You haven't said exactly what you're trying to do with VNC, so it's hard to
advise. If you're trying to access a machine on that network from
elsewhere, you'll need to set up port forwarding. www.portforward.com is a
big help. I assume everything on the local network picks up an IP address
from the router, so they should all be on the same subnet. The 5800 port is
for the Java viewer, so you'd type http://<ip address>::5800 in a browser's
address bar (not a search box). For the VNC client the port to forward is
5900, with 5500 if you want to make a reverse connection out to a
'listening' client. Watch out for firewalls!

Philip Herlihy
Email: Philip [at] Herlihy
Tel: 020 8521 9157
Mobile: 07931 546660
Fax: 0870 0511055

-----Original Message-----
From: vnc-list-bounces [at] realvnc [mailto:vnc-list-bounces [at] realvnc] On
Behalf Of John Cunniff
Sent: 31 March 2012 02:06
To: vnc-list [at] realvnc
Subject: VNC v4.1.2 and XFINITY Modem

Hello, Everybody!

I am a new user, but actually, I was an old subscriber back in 2000's.
Anyway, I got a new XFINITY modem, it was messed up including my Videophone
[VP] by Sorenson Communications. Yesterday, my tech guy came. He fixed the
wires. It is much better also, he reconfigured my VP for XFINITY modem. It
works great for now.

Unfortunately, my VNC cannot be connected from my laptop's end. I've tried
ip-address:5800 and I got Connection Timed out. I checked the settings, I
got the router so, I don't understand the settings yet.

I am running on:

Windows XP x86
Comcast high-speed internet using XFINITY modem VNC 4.1.2 Server/Viewer

My router's IP address starts with 10.0.0.x... I think so.

When I got into router, it says XFINITY - Login so, I did logged on. I got
the main screen:

HOME > At A Glance

Home Networking Network Connection

It listed the hardware stuff. It is very basic.

Can someone tell me how do I set my VNC to go through to the internet?

Let me know.

Thank you very much!

John Cunniff
President,
Deaf-Blind Contact Center
E-mail: johnc [at] shellworld
Phone: 866-350-7482 voice or VP





_______________________________________________
VNC-List mailing list
VNC-List [at] realvnc
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list





_______________________________________________
VNC-List mailing list
VNC-List [at] realvnc
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list


philip at herlihy

Apr 3, 2012, 9:00 AM

Post #4 of 9 (2612 views)
Permalink
RE: VNC v4.1.2 and XFINITY Modem [In reply to]

Well, you still haven't told us what you are trying to do with VNC, so it's
still hard to advise. With VNC, you have a 'server', which is the machine
you wish to view remotely, and a 'client', which is the machine you're
sitting at to view the remote machine. If both are on the local network,
you don't need to worry about port-forwarding. If either is somewhere else
and you're traversing the Internet, then you're going to need to set up port
forwarding either on the router where the server is, or on the router where
the client is if you're using a 'listening' client and connecting from the
server to the client (instead of the other way round as normal).

You need a certain amount of networking knowledge to set up both VNC and
port forwarding. It's often helpful to try to get things working with both
server and client on the same local network first, so that you don't have to
worry about port forwarding. You need to make sure you've set a connection
password on the server, and that the server is configured to allow
connections from the relevant addresses (subnet or individual machine IP
address). Plus you have to make sure any firewall on the server is
configured to allow the connection through.

Then if you want to traverse the Internet you'll need to set up port
forwarding. Best thing to do is to get hold of the modem/router's user
guide, and look up "port forwarding" or "virtual server".

You may find that Xfinity customer support are able to help if you are
eligible for phone support perhaps.

Philip Herlihy
Email: Philip [at] Herlihy
Tel: 020 8521 9157
Mobile: 07931 546660
Fax: 0870 0511055


-----Original Message-----
From: vnc-list-bounces [at] realvnc [mailto:vnc-list-bounces [at] realvnc] On
Behalf Of John Cunniff
Sent: 03 April 2012 02:08
To: 'Philip Herlihy'; vnc-list [at] realvnc
Subject: RE: VNC v4.1.2 and XFINITY Modem

Dear Phillip,

Thank you for your information.

Sorry if you didn't get my post clear. Let me tell you. I went to
www.portforward.com, you gave me. That is what I needed information. I went
to Router List, unfortunately, I cannot seem to find XFINITY but, I do see
Comcast routers, but they seem not to match me, I think. I haven't get my
magnifying glass to read the model number yet. I came home from my friend's
home and got busy to do business first. But, I visited Port Forward website.
The really nice thing is to use FPConfigure. Unfortunately, it is not free,
I must purchase it for $29.95 a copy. It is not helpful, I have to disagree
with you. I tried to look for software list, but, it is not easy for me. I
am a blind user. Not easy for me, either.

Did you use FPConfigure from there, if not, what should I do step-by-step
how I can follow better?

By the way, I logged onto http://10.0.0.1 which is my router's address. I
got the logo that says 'XFINITY Login' and I entered my router username &
password then, Log in. I can see "Port Forwarding" so, I need to find out
how I can do with VNC since I think that www.portforward.com does not list
this router. I also tried Google to find out, unfortunately, no luck,
either! Sigh.

Any suggestion?

Thanks,
Johnny :)

-----Original Message-----
From: Philip Herlihy [mailto:philip [at] herlihy]
Sent: Monday, April 02, 2012 6:37 AM
To: 'John Cunniff'; vnc-list [at] realvnc
Subject: RE: VNC v4.1.2 and XFINITY Modem

You haven't said exactly what you're trying to do with VNC, so it's hard to
advise. If you're trying to access a machine on that network from
elsewhere, you'll need to set up port forwarding. www.portforward.com is a
big help. I assume everything on the local network picks up an IP address
from the router, so they should all be on the same subnet. The 5800 port is
for the Java viewer, so you'd type http://<ip address>::5800 in a browser's
address bar (not a search box). For the VNC client the port to forward is
5900, with 5500 if you want to make a reverse connection out to a
'listening' client. Watch out for firewalls!

Philip Herlihy
Email: Philip [at] Herlihy
Tel: 020 8521 9157
Mobile: 07931 546660
Fax: 0870 0511055

-----Original Message-----
From: vnc-list-bounces [at] realvnc [mailto:vnc-list-bounces [at] realvnc] On
Behalf Of John Cunniff
Sent: 31 March 2012 02:06
To: vnc-list [at] realvnc
Subject: VNC v4.1.2 and XFINITY Modem

Hello, Everybody!

I am a new user, but actually, I was an old subscriber back in 2000's.
Anyway, I got a new XFINITY modem, it was messed up including my Videophone
[VP] by Sorenson Communications. Yesterday, my tech guy came. He fixed the
wires. It is much better also, he reconfigured my VP for XFINITY modem. It
works great for now.

Unfortunately, my VNC cannot be connected from my laptop's end. I've tried
ip-address:5800 and I got Connection Timed out. I checked the settings, I
got the router so, I don't understand the settings yet.

I am running on:

Windows XP x86
Comcast high-speed internet using XFINITY modem VNC 4.1.2 Server/Viewer

My router's IP address starts with 10.0.0.x... I think so.

When I got into router, it says XFINITY - Login so, I did logged on. I got
the main screen:

HOME > At A Glance

Home Networking Network Connection

It listed the hardware stuff. It is very basic.

Can someone tell me how do I set my VNC to go through to the internet?

Let me know.

Thank you very much!

John Cunniff
President,
Deaf-Blind Contact Center
E-mail: johnc [at] shellworld
Phone: 866-350-7482 voice or VP





_______________________________________________
VNC-List mailing list
VNC-List [at] realvnc
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list





_______________________________________________
VNC-List mailing list
VNC-List [at] realvnc
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list




_______________________________________________
VNC-List mailing list
VNC-List [at] realvnc
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list


johncunniff at gmail

Apr 3, 2012, 12:50 PM

Post #5 of 9 (2609 views)
Permalink
RE: VNC v4.1.2 and XFINITY Modem [In reply to]

Hello, Phillip,

I am very sorry if I didn't give you clear information. I am happy to
explain better system for you to understand.

Here is what my system look like:

Desktop runs on VNC version 4.1.3 through an Xfinity modem [with a built-in
router.] It's located in my bedroom.

I bring my laptop to a WI-FI available such as kitchen table, front porch or
a coffee shop or school campus and then, I'd type
http://desktop_ip_address:5800 from wi-fi connection.

I am glad that you suggested me about Xfinity. I can ask my neighbor to help
me since I am Deaf-Blind, she can assist me with port-forwarding issues. She
may know how to contact Comcast with the complexity of the recording since I
cannot follow the relay's instructions very well since I am a legally blind.
So, she can deal with the stuff for me related to phone support. Thank you
for your suggestion.

I want to apologize for not being clear. I have been hectic and stress from
work and work on the committees. I am having a little problem with the
members lately so, please accept my apology for not giving you prompt
answers.

Ask me if you want to know more about what I need. I think you get the
better answer now. Thank you.

Johnny :)

-----Original Message-----
From: Philip Herlihy [mailto:philip [at] herlihy]
Sent: Tuesday, April 03, 2012 12:01 PM
To: 'John Cunniff'; vnc-list [at] realvnc
Subject: RE: VNC v4.1.2 and XFINITY Modem

Well, you still haven't told us what you are trying to do with VNC, so it's
still hard to advise. With VNC, you have a 'server', which is the machine
you wish to view remotely, and a 'client', which is the machine you're
sitting at to view the remote machine. If both are on the local network,
you don't need to worry about port-forwarding. If either is somewhere else
and you're traversing the Internet, then you're going to need to set up port
forwarding either on the router where the server is, or on the router where
the client is if you're using a 'listening' client and connecting from the
server to the client (instead of the other way round as normal).

You need a certain amount of networking knowledge to set up both VNC and
port forwarding. It's often helpful to try to get things working with both
server and client on the same local network first, so that you don't have to
worry about port forwarding. You need to make sure you've set a connection
password on the server, and that the server is configured to allow
connections from the relevant addresses (subnet or individual machine IP
address). Plus you have to make sure any firewall on the server is
configured to allow the connection through.

Then if you want to traverse the Internet you'll need to set up port
forwarding. Best thing to do is to get hold of the modem/router's user
guide, and look up "port forwarding" or "virtual server".

You may find that Xfinity customer support are able to help if you are
eligible for phone support perhaps.

Philip Herlihy
Email: Philip [at] Herlihy
Tel: 020 8521 9157
Mobile: 07931 546660
Fax: 0870 0511055


-----Original Message-----
From: vnc-list-bounces [at] realvnc [mailto:vnc-list-bounces [at] realvnc] On
Behalf Of John Cunniff
Sent: 03 April 2012 02:08
To: 'Philip Herlihy'; vnc-list [at] realvnc
Subject: RE: VNC v4.1.2 and XFINITY Modem

Dear Phillip,

Thank you for your information.

Sorry if you didn't get my post clear. Let me tell you. I went to
www.portforward.com, you gave me. That is what I needed information. I went
to Router List, unfortunately, I cannot seem to find XFINITY but, I do see
Comcast routers, but they seem not to match me, I think. I haven't get my
magnifying glass to read the model number yet. I came home from my friend's
home and got busy to do business first. But, I visited Port Forward website.
The really nice thing is to use FPConfigure. Unfortunately, it is not free,
I must purchase it for $29.95 a copy. It is not helpful, I have to disagree
with you. I tried to look for software list, but, it is not easy for me. I
am a blind user. Not easy for me, either.

Did you use FPConfigure from there, if not, what should I do step-by-step
how I can follow better?

By the way, I logged onto http://10.0.0.1 which is my router's address. I
got the logo that says 'XFINITY Login' and I entered my router username &
password then, Log in. I can see "Port Forwarding" so, I need to find out
how I can do with VNC since I think that www.portforward.com does not list
this router. I also tried Google to find out, unfortunately, no luck,
either! Sigh.

Any suggestion?

Thanks,
Johnny :)

-----Original Message-----
From: Philip Herlihy [mailto:philip [at] herlihy]
Sent: Monday, April 02, 2012 6:37 AM
To: 'John Cunniff'; vnc-list [at] realvnc
Subject: RE: VNC v4.1.2 and XFINITY Modem

You haven't said exactly what you're trying to do with VNC, so it's hard to
advise. If you're trying to access a machine on that network from
elsewhere, you'll need to set up port forwarding. www.portforward.com is a
big help. I assume everything on the local network picks up an IP address
from the router, so they should all be on the same subnet. The 5800 port is
for the Java viewer, so you'd type http://<ip address>::5800 in a browser's
address bar (not a search box). For the VNC client the port to forward is
5900, with 5500 if you want to make a reverse connection out to a
'listening' client. Watch out for firewalls!

Philip Herlihy
Email: Philip [at] Herlihy
Tel: 020 8521 9157
Mobile: 07931 546660
Fax: 0870 0511055

-----Original Message-----
From: vnc-list-bounces [at] realvnc [mailto:vnc-list-bounces [at] realvnc] On
Behalf Of John Cunniff
Sent: 31 March 2012 02:06
To: vnc-list [at] realvnc
Subject: VNC v4.1.2 and XFINITY Modem

Hello, Everybody!

I am a new user, but actually, I was an old subscriber back in 2000's.
Anyway, I got a new XFINITY modem, it was messed up including my Videophone
[VP] by Sorenson Communications. Yesterday, my tech guy came. He fixed the
wires. It is much better also, he reconfigured my VP for XFINITY modem. It
works great for now.

Unfortunately, my VNC cannot be connected from my laptop's end. I've tried
ip-address:5800 and I got Connection Timed out. I checked the settings, I
got the router so, I don't understand the settings yet.

I am running on:

Windows XP x86
Comcast high-speed internet using XFINITY modem VNC 4.1.2 Server/Viewer

My router's IP address starts with 10.0.0.x... I think so.

When I got into router, it says XFINITY - Login so, I did logged on. I got
the main screen:

HOME > At A Glance

Home Networking Network Connection

It listed the hardware stuff. It is very basic.

Can someone tell me how do I set my VNC to go through to the internet?

Let me know.

Thank you very much!

John Cunniff
President,
Deaf-Blind Contact Center
E-mail: johnc [at] shellworld
Phone: 866-350-7482 voice or VP





_______________________________________________
VNC-List mailing list
VNC-List [at] realvnc
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list





_______________________________________________
VNC-List mailing list
VNC-List [at] realvnc
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list





_______________________________________________
VNC-List mailing list
VNC-List [at] realvnc
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list


philip at herlihy

Apr 3, 2012, 2:23 PM

Post #6 of 9 (2603 views)
Permalink
RE: VNC v4.1.2 and XFINITY Modem [In reply to]

Ok - that's clear.

A router is a bit like a transformer. While a transformer has high voltage
on one side, and low voltage on the other, a router has 'public' (or
'external') Internet addresses on one side (accessible from anywhere) and
'private' ('local' or 'internal') addresses on the other (accessible only
within the local network). So when you connect from the kitchen, you need
to use the 'local' address beginning 10.0.0.whatever, and when you're in the
coffee shop or school campus, you'll need to know the 'public' address (and
have port-forwarding working). The problem is, that your public address
usually changes from time to time (look up DHCP or Dynamic Addressing if you
want to know more about this). When you're at home, try running ipconfig in
a command window, to see the local address that the computer has (it will
begin 10.0.0.something on your network). Then visit the website
www.whatismyip.com, and you'll see the current public IP address.
Different! To solve the problem of changing public addresses, you can get
your service provider to give you a fixed or static address (charges usually
apply) or you can use a dynamic dns service, like no-ip.com. All these
things take a while to get your head around, so if you can get a
knowledgeable friend to fix it up for you then you can concentrate more on
the stuff you care about! But I hope that's given you something to be going
on with.

If you really want to understand all this, it'll be important to get your
head around dynamic addressing. The computers on your local network will be
issued with an address by the router, so they will all have related
addresses (probably starting 10.0.0.* - some routers use 192.168.1.* or
192.168.0.* - these specific address ranges are *only* used for private
local networks). On the public-facing side, your router will (usually) be
issued with an address, in broadly the same way, by your service provider,
but this is likely to change every time you restart your router. These
"leases" last for a certain amount of time. On the local side, the lease
may be an hour or a day (although most routers let you adjust this period,
or even fix the address a particular machine gets every time). On the
public side, the service provider will usually give only a very short lease
- zero minutes, even. So you need to get them to assign a "static" address
(for a few dollars a month, 5 in the uk is typical) or use a Dynamic DNS
service to help you keep track of that changing address.

There are other systems, some of them free for home users, which use a smart
server up there in the cloud to avoid all this complexity. Logmein is one
such, I believe, and there are others (GoToMyPC?). Might suit you well,
perhaps.

Good luck!

Philip Herlihy
Email: Philip [at] Herlihy
Tel: 020 8521 9157
Mobile: 07931 546660
Fax: 0870 0511055


-----Original Message-----
From: John Cunniff [mailto:johncunniff [at] gmail]
Sent: 03 April 2012 20:50
To: 'Philip Herlihy'; vnc-list [at] realvnc
Subject: RE: VNC v4.1.2 and XFINITY Modem

Hello, Phillip,

I am very sorry if I didn't give you clear information. I am happy to
explain better system for you to understand.

Here is what my system look like:

Desktop runs on VNC version 4.1.3 through an Xfinity modem [with a built-in
router.] It's located in my bedroom.

I bring my laptop to a WI-FI available such as kitchen table, front porch or
a coffee shop or school campus and then, I'd type
http://desktop_ip_address:5800 from wi-fi connection.

I am glad that you suggested me about Xfinity. I can ask my neighbor to help
me since I am Deaf-Blind, she can assist me with port-forwarding issues. She
may know how to contact Comcast with the complexity of the recording since I
cannot follow the relay's instructions very well since I am a legally blind.
So, she can deal with the stuff for me related to phone support. Thank you
for your suggestion.

I want to apologize for not being clear. I have been hectic and stress from
work and work on the committees. I am having a little problem with the
members lately so, please accept my apology for not giving you prompt
answers.

Ask me if you want to know more about what I need. I think you get the
better answer now. Thank you.

Johnny :)

-----Original Message-----
From: Philip Herlihy [mailto:philip [at] herlihy]
Sent: Tuesday, April 03, 2012 12:01 PM
To: 'John Cunniff'; vnc-list [at] realvnc
Subject: RE: VNC v4.1.2 and XFINITY Modem

Well, you still haven't told us what you are trying to do with VNC, so it's
still hard to advise. With VNC, you have a 'server', which is the machine
you wish to view remotely, and a 'client', which is the machine you're
sitting at to view the remote machine. If both are on the local network,
you don't need to worry about port-forwarding. If either is somewhere else
and you're traversing the Internet, then you're going to need to set up port
forwarding either on the router where the server is, or on the router where
the client is if you're using a 'listening' client and connecting from the
server to the client (instead of the other way round as normal).

You need a certain amount of networking knowledge to set up both VNC and
port forwarding. It's often helpful to try to get things working with both
server and client on the same local network first, so that you don't have to
worry about port forwarding. You need to make sure you've set a connection
password on the server, and that the server is configured to allow
connections from the relevant addresses (subnet or individual machine IP
address). Plus you have to make sure any firewall on the server is
configured to allow the connection through.

Then if you want to traverse the Internet you'll need to set up port
forwarding. Best thing to do is to get hold of the modem/router's user
guide, and look up "port forwarding" or "virtual server".

You may find that Xfinity customer support are able to help if you are
eligible for phone support perhaps.

Philip Herlihy
Email: Philip [at] Herlihy
Tel: 020 8521 9157
Mobile: 07931 546660
Fax: 0870 0511055


-----Original Message-----
From: vnc-list-bounces [at] realvnc [mailto:vnc-list-bounces [at] realvnc] On
Behalf Of John Cunniff
Sent: 03 April 2012 02:08
To: 'Philip Herlihy'; vnc-list [at] realvnc
Subject: RE: VNC v4.1.2 and XFINITY Modem

Dear Phillip,

Thank you for your information.

Sorry if you didn't get my post clear. Let me tell you. I went to
www.portforward.com, you gave me. That is what I needed information. I went
to Router List, unfortunately, I cannot seem to find XFINITY but, I do see
Comcast routers, but they seem not to match me, I think. I haven't get my
magnifying glass to read the model number yet. I came home from my friend's
home and got busy to do business first. But, I visited Port Forward website.
The really nice thing is to use FPConfigure. Unfortunately, it is not free,
I must purchase it for $29.95 a copy. It is not helpful, I have to disagree
with you. I tried to look for software list, but, it is not easy for me. I
am a blind user. Not easy for me, either.

Did you use FPConfigure from there, if not, what should I do step-by-step
how I can follow better?

By the way, I logged onto http://10.0.0.1 which is my router's address. I
got the logo that says 'XFINITY Login' and I entered my router username &
password then, Log in. I can see "Port Forwarding" so, I need to find out
how I can do with VNC since I think that www.portforward.com does not list
this router. I also tried Google to find out, unfortunately, no luck,
either! Sigh.

Any suggestion?

Thanks,
Johnny :)

-----Original Message-----
From: Philip Herlihy [mailto:philip [at] herlihy]
Sent: Monday, April 02, 2012 6:37 AM
To: 'John Cunniff'; vnc-list [at] realvnc
Subject: RE: VNC v4.1.2 and XFINITY Modem

You haven't said exactly what you're trying to do with VNC, so it's hard to
advise. If you're trying to access a machine on that network from
elsewhere, you'll need to set up port forwarding. www.portforward.com is a
big help. I assume everything on the local network picks up an IP address
from the router, so they should all be on the same subnet. The 5800 port is
for the Java viewer, so you'd type http://<ip address>::5800 in a browser's
address bar (not a search box). For the VNC client the port to forward is
5900, with 5500 if you want to make a reverse connection out to a
'listening' client. Watch out for firewalls!

Philip Herlihy
Email: Philip [at] Herlihy
Tel: 020 8521 9157
Mobile: 07931 546660
Fax: 0870 0511055

-----Original Message-----
From: vnc-list-bounces [at] realvnc [mailto:vnc-list-bounces [at] realvnc] On
Behalf Of John Cunniff
Sent: 31 March 2012 02:06
To: vnc-list [at] realvnc
Subject: VNC v4.1.2 and XFINITY Modem

Hello, Everybody!

I am a new user, but actually, I was an old subscriber back in 2000's.
Anyway, I got a new XFINITY modem, it was messed up including my Videophone
[VP] by Sorenson Communications. Yesterday, my tech guy came. He fixed the
wires. It is much better also, he reconfigured my VP for XFINITY modem. It
works great for now.

Unfortunately, my VNC cannot be connected from my laptop's end. I've tried
ip-address:5800 and I got Connection Timed out. I checked the settings, I
got the router so, I don't understand the settings yet.

I am running on:

Windows XP x86
Comcast high-speed internet using XFINITY modem VNC 4.1.2 Server/Viewer

My router's IP address starts with 10.0.0.x... I think so.

When I got into router, it says XFINITY - Login so, I did logged on. I got
the main screen:

HOME > At A Glance

Home Networking Network Connection

It listed the hardware stuff. It is very basic.

Can someone tell me how do I set my VNC to go through to the internet?

Let me know.

Thank you very much!

John Cunniff
President,
Deaf-Blind Contact Center
E-mail: johnc [at] shellworld
Phone: 866-350-7482 voice or VP





_______________________________________________
VNC-List mailing list
VNC-List [at] realvnc
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list





_______________________________________________
VNC-List mailing list
VNC-List [at] realvnc
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list







_______________________________________________
VNC-List mailing list
VNC-List [at] realvnc
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list


johncunniff at gmail

Apr 3, 2012, 6:16 PM

Post #7 of 9 (2701 views)
Permalink
RE: VNC v4.1.2 and XFINITY Modem [In reply to]

Phillip,

Finally! My explanation worked out for you!!! Thank you for your lengthy
message. I totally understand now what the requirement is with the
Port-Forwardings. That is why they recommended a static IP address. You
explained why - now, I understand your description very long message. Ohh, I
got it, if I need to do a 'local' address, I should do -- I know, it is
10.0.0.1 so, it will be: http://10.0.0.1:5800 :)

I don't need to worry anything with 'public address' someone told me if I
want a static IP address from Comcast, they gonna charge me some more money.
Someone is the Network Administrator, also is on Comcast, too. Oh well. I
will just do a 'local' address for now.

Thank you very much for a good explanation.

Cheers,
Johnny :)

-----Original Message-----
From: Philip Herlihy [mailto:philip [at] herlihy]
Sent: Tuesday, April 03, 2012 5:23 PM
To: 'John Cunniff'; vnc-list [at] realvnc
Subject: RE: VNC v4.1.2 and XFINITY Modem

Ok - that's clear.

A router is a bit like a transformer. While a transformer has high voltage
on one side, and low voltage on the other, a router has 'public' (or
'external') Internet addresses on one side (accessible from anywhere) and
'private' ('local' or 'internal') addresses on the other (accessible only
within the local network). So when you connect from the kitchen, you need
to use the 'local' address beginning 10.0.0.whatever, and when you're in the
coffee shop or school campus, you'll need to know the 'public' address (and
have port-forwarding working). The problem is, that your public address
usually changes from time to time (look up DHCP or Dynamic Addressing if you
want to know more about this). When you're at home, try running ipconfig in
a command window, to see the local address that the computer has (it will
begin 10.0.0.something on your network). Then visit the website
www.whatismyip.com, and you'll see the current public IP address.
Different! To solve the problem of changing public addresses, you can get
your service provider to give you a fixed or static address (charges usually
apply) or you can use a dynamic dns service, like no-ip.com. All these
things take a while to get your head around, so if you can get a
knowledgeable friend to fix it up for you then you can concentrate more on
the stuff you care about! But I hope that's given you something to be going
on with.

If you really want to understand all this, it'll be important to get your
head around dynamic addressing. The computers on your local network will be
issued with an address by the router, so they will all have related
addresses (probably starting 10.0.0.* - some routers use 192.168.1.* or
192.168.0.* - these specific address ranges are *only* used for private
local networks). On the public-facing side, your router will (usually) be
issued with an address, in broadly the same way, by your service provider,
but this is likely to change every time you restart your router. These
"leases" last for a certain amount of time. On the local side, the lease
may be an hour or a day (although most routers let you adjust this period,
or even fix the address a particular machine gets every time). On the
public side, the service provider will usually give only a very short lease
- zero minutes, even. So you need to get them to assign a "static" address
(for a few dollars a month, 5 in the uk is typical) or use a Dynamic DNS
service to help you keep track of that changing address.

There are other systems, some of them free for home users, which use a smart
server up there in the cloud to avoid all this complexity. Logmein is one
such, I believe, and there are others (GoToMyPC?). Might suit you well,
perhaps.

Good luck!

Philip Herlihy
Email: Philip [at] Herlihy
Tel: 020 8521 9157
Mobile: 07931 546660
Fax: 0870 0511055


-----Original Message-----
From: John Cunniff [mailto:johncunniff [at] gmail]
Sent: 03 April 2012 20:50
To: 'Philip Herlihy'; vnc-list [at] realvnc
Subject: RE: VNC v4.1.2 and XFINITY Modem

Hello, Phillip,

I am very sorry if I didn't give you clear information. I am happy to
explain better system for you to understand.

Here is what my system look like:

Desktop runs on VNC version 4.1.3 through an Xfinity modem [with a built-in
router.] It's located in my bedroom.

I bring my laptop to a WI-FI available such as kitchen table, front porch or
a coffee shop or school campus and then, I'd type
http://desktop_ip_address:5800 from wi-fi connection.

I am glad that you suggested me about Xfinity. I can ask my neighbor to help
me since I am Deaf-Blind, she can assist me with port-forwarding issues. She
may know how to contact Comcast with the complexity of the recording since I
cannot follow the relay's instructions very well since I am a legally blind.
So, she can deal with the stuff for me related to phone support. Thank you
for your suggestion.

I want to apologize for not being clear. I have been hectic and stress from
work and work on the committees. I am having a little problem with the
members lately so, please accept my apology for not giving you prompt
answers.

Ask me if you want to know more about what I need. I think you get the
better answer now. Thank you.

Johnny :)

-----Original Message-----
From: Philip Herlihy [mailto:philip [at] herlihy]
Sent: Tuesday, April 03, 2012 12:01 PM
To: 'John Cunniff'; vnc-list [at] realvnc
Subject: RE: VNC v4.1.2 and XFINITY Modem

Well, you still haven't told us what you are trying to do with VNC, so it's
still hard to advise. With VNC, you have a 'server', which is the machine
you wish to view remotely, and a 'client', which is the machine you're
sitting at to view the remote machine. If both are on the local network,
you don't need to worry about port-forwarding. If either is somewhere else
and you're traversing the Internet, then you're going to need to set up port
forwarding either on the router where the server is, or on the router where
the client is if you're using a 'listening' client and connecting from the
server to the client (instead of the other way round as normal).

You need a certain amount of networking knowledge to set up both VNC and
port forwarding. It's often helpful to try to get things working with both
server and client on the same local network first, so that you don't have to
worry about port forwarding. You need to make sure you've set a connection
password on the server, and that the server is configured to allow
connections from the relevant addresses (subnet or individual machine IP
address). Plus you have to make sure any firewall on the server is
configured to allow the connection through.

Then if you want to traverse the Internet you'll need to set up port
forwarding. Best thing to do is to get hold of the modem/router's user
guide, and look up "port forwarding" or "virtual server".

You may find that Xfinity customer support are able to help if you are
eligible for phone support perhaps.

Philip Herlihy
Email: Philip [at] Herlihy
Tel: 020 8521 9157
Mobile: 07931 546660
Fax: 0870 0511055


-----Original Message-----
From: vnc-list-bounces [at] realvnc [mailto:vnc-list-bounces [at] realvnc] On
Behalf Of John Cunniff
Sent: 03 April 2012 02:08
To: 'Philip Herlihy'; vnc-list [at] realvnc
Subject: RE: VNC v4.1.2 and XFINITY Modem

Dear Phillip,

Thank you for your information.

Sorry if you didn't get my post clear. Let me tell you. I went to
www.portforward.com, you gave me. That is what I needed information. I went
to Router List, unfortunately, I cannot seem to find XFINITY but, I do see
Comcast routers, but they seem not to match me, I think. I haven't get my
magnifying glass to read the model number yet. I came home from my friend's
home and got busy to do business first. But, I visited Port Forward website.
The really nice thing is to use FPConfigure. Unfortunately, it is not free,
I must purchase it for $29.95 a copy. It is not helpful, I have to disagree
with you. I tried to look for software list, but, it is not easy for me. I
am a blind user. Not easy for me, either.

Did you use FPConfigure from there, if not, what should I do step-by-step
how I can follow better?

By the way, I logged onto http://10.0.0.1 which is my router's address. I
got the logo that says 'XFINITY Login' and I entered my router username &
password then, Log in. I can see "Port Forwarding" so, I need to find out
how I can do with VNC since I think that www.portforward.com does not list
this router. I also tried Google to find out, unfortunately, no luck,
either! Sigh.

Any suggestion?

Thanks,
Johnny :)

-----Original Message-----
From: Philip Herlihy [mailto:philip [at] herlihy]
Sent: Monday, April 02, 2012 6:37 AM
To: 'John Cunniff'; vnc-list [at] realvnc
Subject: RE: VNC v4.1.2 and XFINITY Modem

You haven't said exactly what you're trying to do with VNC, so it's hard to
advise. If you're trying to access a machine on that network from
elsewhere, you'll need to set up port forwarding. www.portforward.com is a
big help. I assume everything on the local network picks up an IP address
from the router, so they should all be on the same subnet. The 5800 port is
for the Java viewer, so you'd type http://<ip address>::5800 in a browser's
address bar (not a search box). For the VNC client the port to forward is
5900, with 5500 if you want to make a reverse connection out to a
'listening' client. Watch out for firewalls!

Philip Herlihy
Email: Philip [at] Herlihy
Tel: 020 8521 9157
Mobile: 07931 546660
Fax: 0870 0511055

-----Original Message-----
From: vnc-list-bounces [at] realvnc [mailto:vnc-list-bounces [at] realvnc] On
Behalf Of John Cunniff
Sent: 31 March 2012 02:06
To: vnc-list [at] realvnc
Subject: VNC v4.1.2 and XFINITY Modem

Hello, Everybody!

I am a new user, but actually, I was an old subscriber back in 2000's.
Anyway, I got a new XFINITY modem, it was messed up including my Videophone
[VP] by Sorenson Communications. Yesterday, my tech guy came. He fixed the
wires. It is much better also, he reconfigured my VP for XFINITY modem. It
works great for now.

Unfortunately, my VNC cannot be connected from my laptop's end. I've tried
ip-address:5800 and I got Connection Timed out. I checked the settings, I
got the router so, I don't understand the settings yet.

I am running on:

Windows XP x86
Comcast high-speed internet using XFINITY modem VNC 4.1.2 Server/Viewer

My router's IP address starts with 10.0.0.x... I think so.

When I got into router, it says XFINITY - Login so, I did logged on. I got
the main screen:

HOME > At A Glance

Home Networking Network Connection

It listed the hardware stuff. It is very basic.

Can someone tell me how do I set my VNC to go through to the internet?

Let me know.

Thank you very much!

John Cunniff
President,
Deaf-Blind Contact Center
E-mail: johnc [at] shellworld
Phone: 866-350-7482 voice or VP





_______________________________________________
VNC-List mailing list
VNC-List [at] realvnc
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list





_______________________________________________
VNC-List mailing list
VNC-List [at] realvnc
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list








_______________________________________________
VNC-List mailing list
VNC-List [at] realvnc
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list


philip at herlihy

Apr 4, 2012, 7:04 AM

Post #8 of 9 (2608 views)
Permalink
RE: VNC v4.1.2 and XFINITY Modem [In reply to]

A couple of clarifications are needed:

Your modem/router has an internal address and an external address, as I
explained last time. The whole local network shares the external address,
and the router works out who sent what for the purpose of delivering replies
from the Internet.

On the internal side, most routers take for themselves the address ending in
'1', so if your local addresses all begin 10.0.0.something, then the router
will usually have 10.0.0.1 (although there are some which take 10.0.0.254,
just to be different). That means that the machine running the VNC server
probably isn't 10.0.0.1, because that's (probably) the address of the
router. The router dishes out to other machines addresses on demand in that
range, usually (but not always) starting with 10.0.0.2, 10.0.0.3, etc. So,
the address of the machine running VNC needs to be established before you
can connect to it.

To find out the IP address of the machine running the VNC server, you can
put the mouse over the VNC icon in the system tray (bottom right) and
usually a tool-tip will pop up showing the address. Alternatively, you can
start a command window on that machine, and type:
ipconfig
... and look for a line beginning "IP Address" or "IPV4 Address". Look for
addresses starting 10.0.0. and you'll soon spot what you need.

HTH



Philip Herlihy
Email: Philip [at] Herlihy
Tel: 020 8521 9157
Mobile: 07931 546660
Fax: 0870 0511055

-----Original Message-----
From: vnc-list-bounces [at] realvnc [mailto:vnc-list-bounces [at] realvnc] On
Behalf Of John Cunniff
Sent: 04 April 2012 02:16
To: 'Philip Herlihy'; vnc-list [at] realvnc
Subject: RE: VNC v4.1.2 and XFINITY Modem

Phillip,

Finally! My explanation worked out for you!!! Thank you for your lengthy
message. I totally understand now what the requirement is with the
Port-Forwardings. That is why they recommended a static IP address. You
explained why - now, I understand your description very long message. Ohh, I
got it, if I need to do a 'local' address, I should do -- I know, it is
10.0.0.1 so, it will be: http://10.0.0.1:5800 :)

I don't need to worry anything with 'public address' someone told me if I
want a static IP address from Comcast, they gonna charge me some more money.
Someone is the Network Administrator, also is on Comcast, too. Oh well. I
will just do a 'local' address for now.

Thank you very much for a good explanation.

Cheers,
Johnny :)

-----Original Message-----
From: Philip Herlihy [mailto:philip [at] herlihy]
Sent: Tuesday, April 03, 2012 5:23 PM
To: 'John Cunniff'; vnc-list [at] realvnc
Subject: RE: VNC v4.1.2 and XFINITY Modem

Ok - that's clear.

A router is a bit like a transformer. While a transformer has high voltage
on one side, and low voltage on the other, a router has 'public' (or
'external') Internet addresses on one side (accessible from anywhere) and
'private' ('local' or 'internal') addresses on the other (accessible only
within the local network). So when you connect from the kitchen, you need
to use the 'local' address beginning 10.0.0.whatever, and when you're in the
coffee shop or school campus, you'll need to know the 'public' address (and
have port-forwarding working). The problem is, that your public address
usually changes from time to time (look up DHCP or Dynamic Addressing if you
want to know more about this). When you're at home, try running ipconfig in
a command window, to see the local address that the computer has (it will
begin 10.0.0.something on your network). Then visit the website
www.whatismyip.com, and you'll see the current public IP address.
Different! To solve the problem of changing public addresses, you can get
your service provider to give you a fixed or static address (charges usually
apply) or you can use a dynamic dns service, like no-ip.com. All these
things take a while to get your head around, so if you can get a
knowledgeable friend to fix it up for you then you can concentrate more on
the stuff you care about! But I hope that's given you something to be going
on with.

If you really want to understand all this, it'll be important to get your
head around dynamic addressing. The computers on your local network will be
issued with an address by the router, so they will all have related
addresses (probably starting 10.0.0.* - some routers use 192.168.1.* or
192.168.0.* - these specific address ranges are *only* used for private
local networks). On the public-facing side, your router will (usually) be
issued with an address, in broadly the same way, by your service provider,
but this is likely to change every time you restart your router. These
"leases" last for a certain amount of time. On the local side, the lease
may be an hour or a day (although most routers let you adjust this period,
or even fix the address a particular machine gets every time). On the
public side, the service provider will usually give only a very short lease
- zero minutes, even. So you need to get them to assign a "static" address
(for a few dollars a month, 5 in the uk is typical) or use a Dynamic DNS
service to help you keep track of that changing address.

There are other systems, some of them free for home users, which use a smart
server up there in the cloud to avoid all this complexity. Logmein is one
such, I believe, and there are others (GoToMyPC?). Might suit you well,
perhaps.

Good luck!

Philip Herlihy
Email: Philip [at] Herlihy
Tel: 020 8521 9157
Mobile: 07931 546660
Fax: 0870 0511055


-----Original Message-----
From: John Cunniff [mailto:johncunniff [at] gmail]
Sent: 03 April 2012 20:50
To: 'Philip Herlihy'; vnc-list [at] realvnc
Subject: RE: VNC v4.1.2 and XFINITY Modem

Hello, Phillip,

I am very sorry if I didn't give you clear information. I am happy to
explain better system for you to understand.

Here is what my system look like:

Desktop runs on VNC version 4.1.3 through an Xfinity modem [with a built-in
router.] It's located in my bedroom.

I bring my laptop to a WI-FI available such as kitchen table, front porch or
a coffee shop or school campus and then, I'd type
http://desktop_ip_address:5800 from wi-fi connection.

I am glad that you suggested me about Xfinity. I can ask my neighbor to help
me since I am Deaf-Blind, she can assist me with port-forwarding issues. She
may know how to contact Comcast with the complexity of the recording since I
cannot follow the relay's instructions very well since I am a legally blind.
So, she can deal with the stuff for me related to phone support. Thank you
for your suggestion.

I want to apologize for not being clear. I have been hectic and stress from
work and work on the committees. I am having a little problem with the
members lately so, please accept my apology for not giving you prompt
answers.

Ask me if you want to know more about what I need. I think you get the
better answer now. Thank you.

Johnny :)

-----Original Message-----
From: Philip Herlihy [mailto:philip [at] herlihy]
Sent: Tuesday, April 03, 2012 12:01 PM
To: 'John Cunniff'; vnc-list [at] realvnc
Subject: RE: VNC v4.1.2 and XFINITY Modem

Well, you still haven't told us what you are trying to do with VNC, so it's
still hard to advise. With VNC, you have a 'server', which is the machine
you wish to view remotely, and a 'client', which is the machine you're
sitting at to view the remote machine. If both are on the local network,
you don't need to worry about port-forwarding. If either is somewhere else
and you're traversing the Internet, then you're going to need to set up port
forwarding either on the router where the server is, or on the router where
the client is if you're using a 'listening' client and connecting from the
server to the client (instead of the other way round as normal).

You need a certain amount of networking knowledge to set up both VNC and
port forwarding. It's often helpful to try to get things working with both
server and client on the same local network first, so that you don't have to
worry about port forwarding. You need to make sure you've set a connection
password on the server, and that the server is configured to allow
connections from the relevant addresses (subnet or individual machine IP
address). Plus you have to make sure any firewall on the server is
configured to allow the connection through.

Then if you want to traverse the Internet you'll need to set up port
forwarding. Best thing to do is to get hold of the modem/router's user
guide, and look up "port forwarding" or "virtual server".

You may find that Xfinity customer support are able to help if you are
eligible for phone support perhaps.

Philip Herlihy
Email: Philip [at] Herlihy
Tel: 020 8521 9157
Mobile: 07931 546660
Fax: 0870 0511055


-----Original Message-----
From: vnc-list-bounces [at] realvnc [mailto:vnc-list-bounces [at] realvnc] On
Behalf Of John Cunniff
Sent: 03 April 2012 02:08
To: 'Philip Herlihy'; vnc-list [at] realvnc
Subject: RE: VNC v4.1.2 and XFINITY Modem

Dear Phillip,

Thank you for your information.

Sorry if you didn't get my post clear. Let me tell you. I went to
www.portforward.com, you gave me. That is what I needed information. I went
to Router List, unfortunately, I cannot seem to find XFINITY but, I do see
Comcast routers, but they seem not to match me, I think. I haven't get my
magnifying glass to read the model number yet. I came home from my friend's
home and got busy to do business first. But, I visited Port Forward website.
The really nice thing is to use FPConfigure. Unfortunately, it is not free,
I must purchase it for $29.95 a copy. It is not helpful, I have to disagree
with you. I tried to look for software list, but, it is not easy for me. I
am a blind user. Not easy for me, either.

Did you use FPConfigure from there, if not, what should I do step-by-step
how I can follow better?

By the way, I logged onto http://10.0.0.1 which is my router's address. I
got the logo that says 'XFINITY Login' and I entered my router username &
password then, Log in. I can see "Port Forwarding" so, I need to find out
how I can do with VNC since I think that www.portforward.com does not list
this router. I also tried Google to find out, unfortunately, no luck,
either! Sigh.

Any suggestion?

Thanks,
Johnny :)

-----Original Message-----
From: Philip Herlihy [mailto:philip [at] herlihy]
Sent: Monday, April 02, 2012 6:37 AM
To: 'John Cunniff'; vnc-list [at] realvnc
Subject: RE: VNC v4.1.2 and XFINITY Modem

You haven't said exactly what you're trying to do with VNC, so it's hard to
advise. If you're trying to access a machine on that network from
elsewhere, you'll need to set up port forwarding. www.portforward.com is a
big help. I assume everything on the local network picks up an IP address
from the router, so they should all be on the same subnet. The 5800 port is
for the Java viewer, so you'd type http://<ip address>::5800 in a browser's
address bar (not a search box). For the VNC client the port to forward is
5900, with 5500 if you want to make a reverse connection out to a
'listening' client. Watch out for firewalls!

Philip Herlihy
Email: Philip [at] Herlihy
Tel: 020 8521 9157
Mobile: 07931 546660
Fax: 0870 0511055

-----Original Message-----
From: vnc-list-bounces [at] realvnc [mailto:vnc-list-bounces [at] realvnc] On
Behalf Of John Cunniff
Sent: 31 March 2012 02:06
To: vnc-list [at] realvnc
Subject: VNC v4.1.2 and XFINITY Modem

Hello, Everybody!

I am a new user, but actually, I was an old subscriber back in 2000's.
Anyway, I got a new XFINITY modem, it was messed up including my Videophone
[VP] by Sorenson Communications. Yesterday, my tech guy came. He fixed the
wires. It is much better also, he reconfigured my VP for XFINITY modem. It
works great for now.

Unfortunately, my VNC cannot be connected from my laptop's end. I've tried
ip-address:5800 and I got Connection Timed out. I checked the settings, I
got the router so, I don't understand the settings yet.

I am running on:

Windows XP x86
Comcast high-speed internet using XFINITY modem VNC 4.1.2 Server/Viewer

My router's IP address starts with 10.0.0.x... I think so.

When I got into router, it says XFINITY - Login so, I did logged on. I got
the main screen:

HOME > At A Glance

Home Networking Network Connection

It listed the hardware stuff. It is very basic.

Can someone tell me how do I set my VNC to go through to the internet?

Let me know.

Thank you very much!

John Cunniff
President,
Deaf-Blind Contact Center
E-mail: johnc [at] shellworld
Phone: 866-350-7482 voice or VP





_______________________________________________
VNC-List mailing list
VNC-List [at] realvnc
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list





_______________________________________________
VNC-List mailing list
VNC-List [at] realvnc
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list








_______________________________________________
VNC-List mailing list
VNC-List [at] realvnc
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list




_______________________________________________
VNC-List mailing list
VNC-List [at] realvnc
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list


johncunniff at gmail

Apr 4, 2012, 2:32 PM

Post #9 of 9 (2611 views)
Permalink
RE: VNC v4.1.2 and XFINITY Modem [In reply to]

Phillip,

I want to thank you for your offer to help me. I totally understand how
things works. I went ahead to check. I noticed that VNC icon shows 10.0.0.4
and ipconfig tells me that IP address shows 10.0.0.4 and the Default Gateway
is 10.0.0.1 so, from the kitchen, I would do:

http://10.0.0.4:5800

It should work just fine.

Johnny :)

-----Original Message-----
From: Philip Herlihy [mailto:philip [at] herlihy]
Sent: Wednesday, April 04, 2012 10:05 AM
To: 'John Cunniff'; vnc-list [at] realvnc
Subject: RE: VNC v4.1.2 and XFINITY Modem

A couple of clarifications are needed:

Your modem/router has an internal address and an external address, as I
explained last time. The whole local network shares the external address,
and the router works out who sent what for the purpose of delivering replies
from the Internet.

On the internal side, most routers take for themselves the address ending in
'1', so if your local addresses all begin 10.0.0.something, then the router
will usually have 10.0.0.1 (although there are some which take 10.0.0.254,
just to be different). That means that the machine running the VNC server
probably isn't 10.0.0.1, because that's (probably) the address of the
router. The router dishes out to other machines addresses on demand in that
range, usually (but not always) starting with 10.0.0.2, 10.0.0.3, etc. So,
the address of the machine running VNC needs to be established before you
can connect to it.

To find out the IP address of the machine running the VNC server, you can
put the mouse over the VNC icon in the system tray (bottom right) and
usually a tool-tip will pop up showing the address. Alternatively, you can
start a command window on that machine, and type:
ipconfig
... and look for a line beginning "IP Address" or "IPV4 Address". Look for
addresses starting 10.0.0. and you'll soon spot what you need.

HTH



Philip Herlihy
Email: Philip [at] Herlihy
Tel: 020 8521 9157
Mobile: 07931 546660
Fax: 0870 0511055

-----Original Message-----
From: vnc-list-bounces [at] realvnc [mailto:vnc-list-bounces [at] realvnc] On
Behalf Of John Cunniff
Sent: 04 April 2012 02:16
To: 'Philip Herlihy'; vnc-list [at] realvnc
Subject: RE: VNC v4.1.2 and XFINITY Modem

Phillip,

Finally! My explanation worked out for you!!! Thank you for your lengthy
message. I totally understand now what the requirement is with the
Port-Forwardings. That is why they recommended a static IP address. You
explained why - now, I understand your description very long message. Ohh, I
got it, if I need to do a 'local' address, I should do -- I know, it is
10.0.0.1 so, it will be: http://10.0.0.1:5800 :)

I don't need to worry anything with 'public address' someone told me if I
want a static IP address from Comcast, they gonna charge me some more money.
Someone is the Network Administrator, also is on Comcast, too. Oh well. I
will just do a 'local' address for now.

Thank you very much for a good explanation.

Cheers,
Johnny :)

-----Original Message-----
From: Philip Herlihy [mailto:philip [at] herlihy]
Sent: Tuesday, April 03, 2012 5:23 PM
To: 'John Cunniff'; vnc-list [at] realvnc
Subject: RE: VNC v4.1.2 and XFINITY Modem

Ok - that's clear.

A router is a bit like a transformer. While a transformer has high voltage
on one side, and low voltage on the other, a router has 'public' (or
'external') Internet addresses on one side (accessible from anywhere) and
'private' ('local' or 'internal') addresses on the other (accessible only
within the local network). So when you connect from the kitchen, you need
to use the 'local' address beginning 10.0.0.whatever, and when you're in the
coffee shop or school campus, you'll need to know the 'public' address (and
have port-forwarding working). The problem is, that your public address
usually changes from time to time (look up DHCP or Dynamic Addressing if you
want to know more about this). When you're at home, try running ipconfig in
a command window, to see the local address that the computer has (it will
begin 10.0.0.something on your network). Then visit the website
www.whatismyip.com, and you'll see the current public IP address.
Different! To solve the problem of changing public addresses, you can get
your service provider to give you a fixed or static address (charges usually
apply) or you can use a dynamic dns service, like no-ip.com. All these
things take a while to get your head around, so if you can get a
knowledgeable friend to fix it up for you then you can concentrate more on
the stuff you care about! But I hope that's given you something to be going
on with.

If you really want to understand all this, it'll be important to get your
head around dynamic addressing. The computers on your local network will be
issued with an address by the router, so they will all have related
addresses (probably starting 10.0.0.* - some routers use 192.168.1.* or
192.168.0.* - these specific address ranges are *only* used for private
local networks). On the public-facing side, your router will (usually) be
issued with an address, in broadly the same way, by your service provider,
but this is likely to change every time you restart your router. These
"leases" last for a certain amount of time. On the local side, the lease
may be an hour or a day (although most routers let you adjust this period,
or even fix the address a particular machine gets every time). On the
public side, the service provider will usually give only a very short lease
- zero minutes, even. So you need to get them to assign a "static" address
(for a few dollars a month, 5 in the uk is typical) or use a Dynamic DNS
service to help you keep track of that changing address.

There are other systems, some of them free for home users, which use a smart
server up there in the cloud to avoid all this complexity. Logmein is one
such, I believe, and there are others (GoToMyPC?). Might suit you well,
perhaps.

Good luck!

Philip Herlihy
Email: Philip [at] Herlihy
Tel: 020 8521 9157
Mobile: 07931 546660
Fax: 0870 0511055


-----Original Message-----
From: John Cunniff [mailto:johncunniff [at] gmail]
Sent: 03 April 2012 20:50
To: 'Philip Herlihy'; vnc-list [at] realvnc
Subject: RE: VNC v4.1.2 and XFINITY Modem

Hello, Phillip,

I am very sorry if I didn't give you clear information. I am happy to
explain better system for you to understand.

Here is what my system look like:

Desktop runs on VNC version 4.1.3 through an Xfinity modem [with a built-in
router.] It's located in my bedroom.

I bring my laptop to a WI-FI available such as kitchen table, front porch or
a coffee shop or school campus and then, I'd type
http://desktop_ip_address:5800 from wi-fi connection.

I am glad that you suggested me about Xfinity. I can ask my neighbor to help
me since I am Deaf-Blind, she can assist me with port-forwarding issues. She
may know how to contact Comcast with the complexity of the recording since I
cannot follow the relay's instructions very well since I am a legally blind.
So, she can deal with the stuff for me related to phone support. Thank you
for your suggestion.

I want to apologize for not being clear. I have been hectic and stress from
work and work on the committees. I am having a little problem with the
members lately so, please accept my apology for not giving you prompt
answers.

Ask me if you want to know more about what I need. I think you get the
better answer now. Thank you.

Johnny :)

-----Original Message-----
From: Philip Herlihy [mailto:philip [at] herlihy]
Sent: Tuesday, April 03, 2012 12:01 PM
To: 'John Cunniff'; vnc-list [at] realvnc
Subject: RE: VNC v4.1.2 and XFINITY Modem

Well, you still haven't told us what you are trying to do with VNC, so it's
still hard to advise. With VNC, you have a 'server', which is the machine
you wish to view remotely, and a 'client', which is the machine you're
sitting at to view the remote machine. If both are on the local network,
you don't need to worry about port-forwarding. If either is somewhere else
and you're traversing the Internet, then you're going to need to set up port
forwarding either on the router where the server is, or on the router where
the client is if you're using a 'listening' client and connecting from the
server to the client (instead of the other way round as normal).

You need a certain amount of networking knowledge to set up both VNC and
port forwarding. It's often helpful to try to get things working with both
server and client on the same local network first, so that you don't have to
worry about port forwarding. You need to make sure you've set a connection
password on the server, and that the server is configured to allow
connections from the relevant addresses (subnet or individual machine IP
address). Plus you have to make sure any firewall on the server is
configured to allow the connection through.

Then if you want to traverse the Internet you'll need to set up port
forwarding. Best thing to do is to get hold of the modem/router's user
guide, and look up "port forwarding" or "virtual server".

You may find that Xfinity customer support are able to help if you are
eligible for phone support perhaps.

Philip Herlihy
Email: Philip [at] Herlihy
Tel: 020 8521 9157
Mobile: 07931 546660
Fax: 0870 0511055


-----Original Message-----
From: vnc-list-bounces [at] realvnc [mailto:vnc-list-bounces [at] realvnc] On
Behalf Of John Cunniff
Sent: 03 April 2012 02:08
To: 'Philip Herlihy'; vnc-list [at] realvnc
Subject: RE: VNC v4.1.2 and XFINITY Modem

Dear Phillip,

Thank you for your information.

Sorry if you didn't get my post clear. Let me tell you. I went to
www.portforward.com, you gave me. That is what I needed information. I went
to Router List, unfortunately, I cannot seem to find XFINITY but, I do see
Comcast routers, but they seem not to match me, I think. I haven't get my
magnifying glass to read the model number yet. I came home from my friend's
home and got busy to do business first. But, I visited Port Forward website.
The really nice thing is to use FPConfigure. Unfortunately, it is not free,
I must purchase it for $29.95 a copy. It is not helpful, I have to disagree
with you. I tried to look for software list, but, it is not easy for me. I
am a blind user. Not easy for me, either.

Did you use FPConfigure from there, if not, what should I do step-by-step
how I can follow better?

By the way, I logged onto http://10.0.0.1 which is my router's address. I
got the logo that says 'XFINITY Login' and I entered my router username &
password then, Log in. I can see "Port Forwarding" so, I need to find out
how I can do with VNC since I think that www.portforward.com does not list
this router. I also tried Google to find out, unfortunately, no luck,
either! Sigh.

Any suggestion?

Thanks,
Johnny :)

-----Original Message-----
From: Philip Herlihy [mailto:philip [at] herlihy]
Sent: Monday, April 02, 2012 6:37 AM
To: 'John Cunniff'; vnc-list [at] realvnc
Subject: RE: VNC v4.1.2 and XFINITY Modem

You haven't said exactly what you're trying to do with VNC, so it's hard to
advise. If you're trying to access a machine on that network from
elsewhere, you'll need to set up port forwarding. www.portforward.com is a
big help. I assume everything on the local network picks up an IP address
from the router, so they should all be on the same subnet. The 5800 port is
for the Java viewer, so you'd type http://<ip address>::5800 in a browser's
address bar (not a search box). For the VNC client the port to forward is
5900, with 5500 if you want to make a reverse connection out to a
'listening' client. Watch out for firewalls!

Philip Herlihy
Email: Philip [at] Herlihy
Tel: 020 8521 9157
Mobile: 07931 546660
Fax: 0870 0511055

-----Original Message-----
From: vnc-list-bounces [at] realvnc [mailto:vnc-list-bounces [at] realvnc] On
Behalf Of John Cunniff
Sent: 31 March 2012 02:06
To: vnc-list [at] realvnc
Subject: VNC v4.1.2 and XFINITY Modem

Hello, Everybody!

I am a new user, but actually, I was an old subscriber back in 2000's.
Anyway, I got a new XFINITY modem, it was messed up including my Videophone
[VP] by Sorenson Communications. Yesterday, my tech guy came. He fixed the
wires. It is much better also, he reconfigured my VP for XFINITY modem. It
works great for now.

Unfortunately, my VNC cannot be connected from my laptop's end. I've tried
ip-address:5800 and I got Connection Timed out. I checked the settings, I
got the router so, I don't understand the settings yet.

I am running on:

Windows XP x86
Comcast high-speed internet using XFINITY modem VNC 4.1.2 Server/Viewer

My router's IP address starts with 10.0.0.x... I think so.

When I got into router, it says XFINITY - Login so, I did logged on. I got
the main screen:

HOME > At A Glance

Home Networking Network Connection

It listed the hardware stuff. It is very basic.

Can someone tell me how do I set my VNC to go through to the internet?

Let me know.

Thank you very much!

John Cunniff
President,
Deaf-Blind Contact Center
E-mail: johnc [at] shellworld
Phone: 866-350-7482 voice or VP





_______________________________________________
VNC-List mailing list
VNC-List [at] realvnc
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list





_______________________________________________
VNC-List mailing list
VNC-List [at] realvnc
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list








_______________________________________________
VNC-List mailing list
VNC-List [at] realvnc
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list





_______________________________________________
VNC-List mailing list
VNC-List [at] realvnc
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list

VNC list RSS feed   Index | Next | Previous | View Threaded
 
 


Interested in having your list archived? Contact Gossamer Threads
 
  Web Applications & Managed Hosting Powered by Gossamer Threads Inc.