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Trac "My Tickets" report does not show strikethrough in custom fields

 

 

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a699acx at gmail

Aug 7, 2012, 8:56 AM

Post #1 of 3 (205 views)
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Trac "My Tickets" report does not show strikethrough in custom fields

Hi!

I'm dealing with a situation that seams to be a bug

I've created a custom field that has the type of "Textarea". I use this to
write the reason a ticket can not be closed. Such as a reference to another
ticket.

After that I've edit "My Tickets" query so that this custom field should be
returned. The problem is that in the return list of tickets the field that
I've created above does not interpret the ticket strikethrough case the
reference ticket is already closed

Can anyone help me on this?

this would helm me a lot! :)

Thanks

André Martins

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hoff.st at web

Aug 7, 2012, 2:01 PM

Post #2 of 3 (183 views)
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Re: Trac "My Tickets" report does not show strikethrough in custom fields [In reply to]

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Hash: SHA1

Am 07.08.2012 17:56, schrieb acristovao:
> Hi!
>
> I'm dealing with a situation that seams to be a bug
>
> I've created a custom field that has the type of "Textarea". I use this
> to write the reason a ticket can not be closed. Such as a reference to
> another ticket.
>
> After that I've edit "My Tickets" query so that this custom field should
> be returned. The problem is that in the return list of tickets the field
> that I've created above does not interpret the ticket strikethrough case
> the reference ticket is already closed
>
> Can anyone help me on this?

The question isn't totally clear to me. Specifically
* Where do you expect a strikethrough formatting?
* Is your custom ticket field format specified as 'wiki' or just text?
* What fields other than ticket ID and the custom one do you see in
query results table?

Please note, that according to my own experience there's no wiki
formatting in TicketQuery result tables anyway. I meant to file a bug
about this for quite some time now, but maybe there is already one.

Steffen Hoffmann
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iEYEARECAAYFAlAhgiQACgkQ31DJeiZFuHfOpQCgxPK5StJ8THYJdI5TpcDF9ak9
wVsAn3E7gJFIkeydHat9baZb0cYZPS3n
=FhW4
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a699acx at gmail

Aug 8, 2012, 1:37 AM

Post #3 of 3 (182 views)
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Re: Trac "My Tickets" report does not show strikethrough in custom fields [In reply to]

On Tuesday, August 7, 2012 10:01:25 PM UTC+1, hasienda wrote:
>
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> Am 07.08.2012 17:56, schrieb acristovao:
> > Hi!
> >
> > I'm dealing with a situation that seams to be a bug
> >
> > I've created a custom field that has the type of "Textarea". I use this
> > to write the reason a ticket can not be closed. Such as a reference to
> > another ticket.
> >
> > After that I've edit "My Tickets" query so that this custom field should
> > be returned. The problem is that in the return list of tickets the field
> > that I've created above does not interpret the ticket strikethrough case
> > the reference ticket is already closed
> >
> > Can anyone help me on this?
>
> The question isn't totally clear to me. Specifically
> * Where do you expect a strikethrough formatting?
> * Is your custom ticket field format specified as 'wiki' or just text?
> * What fields other than ticket ID and the custom one do you see in
> query results table?
>
> Please note, that according to my own experience there's no wiki
> formatting in TicketQuery result tables anyway. I meant to file a bug
> about this for quite some time now, but maybe there is already one.
>
> Steffen Hoffmann
> -----BEGIN PGP SIGNATURE-----
> Version: GnuPG v1.4.10 (GNU/Linux)
> Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/
>
> iEYEARECAAYFAlAhgiQACgkQ31DJeiZFuHfOpQCgxPK5StJ8THYJdI5TpcDF9ak9
> wVsAn3E7gJFIkeydHat9baZb0cYZPS3n
> =FhW4
> -----END PGP SIGNATURE-----
>

Hi,

* Where do you expect a strikethrough formatting?
I expect strikethrough formatting in all closed tickets referenced on the
custom field. This actually happens when I'm viewing the ticket but on an
SQL query results it does not happen

* Is your custom ticket field format specified as 'wiki' or just text?
The custom ticket field format is specified as 'wiki'

* What fields other than ticket ID and the custom one do you see in
query results table?
Ticket ID | Status | Summary | Component | Milestone | Type | Priority |
Created | Solved Version (custom field) | Blocked by (custom field, and the
one that I've mentioned above)

Imagining Ticket A is Blocked by the resolution of ticket B that is already
closed.
» If I'm viewing ticket A, the ticket B ID has strikethrough
formatting;
» If I'm viewing My Ticket results, Ticket A appears but in Blocked
By column Ticket B does not have strikethrough formatting

Any guess?

André

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