charles.doyal at navy
Feb 17, 2012, 11:30 AM
Post #7 of 7
(159 views)
Permalink
|
|
RE: Change Ticket Owner without Changing Ticket Status
[In reply to]
|
|
I got the idea to solve my problem from the Wiki TracGuide, Table of Contents, Administrator Guide, TracWorkflow, Basic Ticket Workflow Customization, after looking at the examples for accept and leave.
I looked at my trac.ini file in the section [ticket-workflow] reassign. The code there was ...
reassign = new,assigned,accepted,reopened -> assigned
reassign.operations = set_owner
reassign.permissions = TICKET_MODIFY
I changed the first line to ...
reassign = new,assigned,accepted,reopened -> *
This allows me to change the owner of a ticket without changing the status of the ticket.
Charles
________________________________
From: Doyal, Charles T CIV NSWCDD, K94
Sent: Thu 2/16/2012 3:35 PM
To: trac-users [at] googlegroups
Subject: RE: [Trac] Change Ticket Owner without Changing Ticket Status
I figured out how to solve my problem. Sorry for the multiple posts.
________________________________
From: trac-users [at] googlegroups on behalf of Doyal, Charles T CIV NSWCDD, K94
Sent: Thu 2/16/2012 3:02 PM
To: trac-users [at] googlegroups
Subject: RE: [Trac] Change Ticket Owner without Changing Ticket Status
I could also live with having 'owner' in the ticket properties section, but would like a pull-down menu available of authenticated users.
Charles
________________________________
From: trac-users [at] googlegroups on behalf of Doyal, Charles T CIV NSWCDD, K94
Sent: Thu 2/16/2012 2:18 PM
To: trac-users [at] googlegroups
Subject: [Trac] Change Ticket Owner without Changing Ticket Status
In Trac 12.2-5, I would like the capability to change the Owner of a ticket in the Action section of a ticket (much like the 'reassign' action), but I don't want to change the status of the ticket.
Can this be done? If so, how?
Respectfully,
Charles
--
You received this message because you are subscribed to the Google Groups "Trac Users" group.
To post to this group, send email to trac-users [at] googlegroups
To unsubscribe from this group, send email to trac-users+unsubscribe [at] googlegroups
For more options, visit this group at http://groups.google.com/group/trac-users?hl=en.
--
You received this message because you are subscribed to the Google Groups "Trac Users" group.
To post to this group, send email to trac-users [at] googlegroups
To unsubscribe from this group, send email to trac-users+unsubscribe [at] googlegroups
For more options, visit this group at http://groups.google.com/group/trac-users?hl=en.
|
smime.p7s
