brownnrl at gmail
Dec 10, 2011, 8:31 AM
Post #3 of 4
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I'm sorry, I also should have included a reference to the documentation.
http://trac.edgewall.org/wiki/TracWorkflow#BasicTicketWorkflowCustomization
-Nelson
On Sat, Dec 10, 2011 at 11:29 AM, Nelson Brown <brownnrl [at] gmail> wrote:
> Hi Emily,
>
> I believe that you can change the [Ticket-Workflow] section to
> accomplish what you want. Check out what the permission for reopen says.
> Here is a sample from my trac.ini
>
> [ticket-workflow]
> (... some stuff...)
> reopen = closed -> reopened
> reopen.operations = del_resolution
> reopen.permissions = TICKET_CREATE
>
> So anyone with TICKET_CREATE permissions can re-open this ticket.
> Perhaps that should be TICKET_MODIFY in your case to achieve what you want?
>
> -Nelson
>
> On Fri, Dec 9, 2011 at 1:24 PM, Emily Hodges <emily [at] treestar> wrote:
>
>> Users have the ability to reopen tickets but I did not give them that
>> permission.
>>
>> Users have:
>> Ticket_Append
>> Ticket_View
>> Ticket_Create
>>
>>
>> I did not give them Ticket_ChgProp or Ticket_Modify and user still
>> have permissions to reopen a ticket.
>>
>> Any suggestions? I do not want my users to have the ability to reopen
>> a ticket.
>>
>> Thanks,
>> Emily Hodges
>> Trac Admin
>>
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>
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