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Way to link your company website to Trac

 

 

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awg at adaptiveradiotech

Nov 20, 2009, 2:14 PM

Post #1 of 4 (410 views)
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Way to link your company website to Trac

Hello,
I am working at a startup company, and we are trying to figure out if
we can link a 'comment' window on our website to Trac. Ideally, a
website visitor could enter a comment, submit it, and it could create
a new ticket in Trac for us to manage.

I have no idea if this is possible and have had difficulty finding it
out by looking at Trac's online resources. Would greatly appreciate
any insights!

Thank you,

Andy G.
http://adaptiveradiotech.com

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roger.oberholtzer at gmail

Nov 21, 2009, 9:10 AM

Post #2 of 4 (391 views)
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Re: Way to link your company website to Trac [In reply to]

On Fri, 2009-11-20 at 14:14 -0800, Andy wrote:
> Hello,
> I am working at a startup company, and we are trying to figure out if
> we can link a 'comment' window on our website to Trac. Ideally, a
> website visitor could enter a comment, submit it, and it could create
> a new ticket in Trac for us to manage.

Aren't there things on trac hacks that let you add a ticket via e-mail?
If so, send a e-mail from the company site to your trac site.

I would have checked Trac Hacks now, but first it was down, and now it
just says "It works!" Obviously a bit of maintenance is in progress.


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Roger Oberholtzer

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doki_pen at doki-pen

Nov 21, 2009, 3:34 PM

Post #3 of 4 (392 views)
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Re: Way to link your company website to Trac [In reply to]

In gmane.comp.version-control.subversion.trac.general, you wrote:
> On Fri, 2009-11-20 at 14:14 -0800, Andy wrote:
>> Hello,
>> I am working at a startup company, and we are trying to figure out if
>> we can link a 'comment' window on our website to Trac. Ideally, a
>> website visitor could enter a comment, submit it, and it could create
>> a new ticket in Trac for us to manage.
>
> Aren't there things on trac hacks that let you add a ticket via e-mail?
> If so, send a e-mail from the company site to your trac site.
>
> I would have checked Trac Hacks now, but first it was down, and now it
> just says "It works!" Obviously a bit of maintenance is in progress.

Take a look at the email2trac plugin. Your code should do the same
thing only from a web form instead of an email.

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yoheeb at gmail

Nov 23, 2009, 7:14 AM

Post #4 of 4 (386 views)
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Re: Way to link your company website to Trac [In reply to]

On Nov 21, 5:34 pm, doki_...@doki-pen.org wrote:
> In gmane.comp.version-control.subversion.trac.general, you wrote:
> > On Fri, 2009-11-20 at 14:14 -0800, Andy wrote:
> >> Hello,
> >> I am working at a startup company, and we are trying to figure out if
> >> we can link a 'comment' window on our website to Trac. Ideally, a
> >> website visitor could enter a comment, submit it, and it could create
> >> a new ticket in Trac for us to manage.
>
> > Aren't there things on trac hacks that let you add a ticket via e-mail?
> > If so, send a e-mail from the company site to your trac site.
>
> > I would have checked Trac Hacks now, but first it was down, and now it
> > just says "It works!" Obviously a bit of maintenance is in progress.
>
> Take a look at the email2trac plugin.  Your code should do the same
> thing only from a web form instead of an email.

You could have your form submit action invoke a cgi, or server side
applet that uses xmlrpc to connect to trac and create the ticket.

Could even just dump the contents to a special folder that a cron job
comes by and picks up every couple minutes...etc.

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