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can't find my custom logo, getting a 404

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jmirick at gokidsday

Oct 27, 2009, 8:52 AM

Post #1 of 15 (772 views)
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can't find my custom logo, getting a 404

I'm trying to put a logo on the pages, and I go into the config file
and say,

[header_logo]
alt = Your logo here, as they often say . . .
height = 25
link = http://www.scanandgocard.com
src = mtlogo.png
width = 230

and I'm treated to:

127.0.0.1 - - [27/Oct/2009 10:35:43] "GET /tractest/login HTTP/1.1"
302 -
127.0.0.1 - - [27/Oct/2009 10:35:44] "GET /tractest/report HTTP/1.1"
200 -
127.0.0.1 - - [27/Oct/2009 10:35:45] "GET /tractest/chrome/common/
mtlogo.png HTTP/1.1" 404 -

Directory structure is: /home/[me]/tractest/chrome/common/
mtlogo.png what it seems to want.

If I put in a fully-qualified path, I get:

127.0.0.1 - - [27/Oct/2009 10:48:02] "GET /tractest/logout HTTP/1.1"
302 -
127.0.0.1 - - [27/Oct/2009 10:48:02] "GET /tractest/report HTTP/1.1"
200 -
127.0.0.1 - - [27/Oct/2009 10:48:02] "GET /home/jrm/tractest/chrome/
common/mtlogo.png HTTP/1.1" 404 -

I've tried it with other files, other file types, putting the string
in quotes, nothing, just a 404. Oh, and it does show the alt-text for
that image. Files are completely readable by other programs.

I'm sure I'm doing some noob dunce-move but I can't find it. Other
than this, cool program.

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mark.cooke at siemens

Oct 27, 2009, 9:04 AM

Post #2 of 15 (749 views)
Permalink

Re: can't find my custom logo, getting a 404 [In reply to]

>
> I'm trying to put a logo on the pages, and I go into the config file
> and say,
>
> [header_logo]
> alt = Your logo here, as they often say . . .
> height = 25
> link = http://www.scanandgocard.com
> src = mtlogo.png
> width = 230
>
...I had similar problems and only managed to get it to work by putting
the logo in each site's htdocs rather than a common one (I'm running
multiple environments but I do not think that is the problem). So my
ini file setting is:

> src = site/proj-logo.png

Cheers,

~ Mark C

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jmirick at gokidsday

Oct 27, 2009, 10:11 AM

Post #3 of 15 (745 views)
Permalink

Re: can't find my custom logo, getting a 404 [In reply to]

I've put it almost everywhere in the directory structure, it still
404s me.

On Oct 27, 11:04 am, "Cooke, Mark" <mark.co...@siemens.com> wrote:
> > I'm trying to put a logo on the pages, and I go into the config file
> > and say,
>
> > [header_logo]
> > alt = Your logo here, as they often say . . .
> > height = 25
> > link =http://www.scanandgocard.com
> > src = mtlogo.png
> > width = 230
>
> ...I had similar problems and only managed to get it to work by putting
> the logo in each site's htdocs rather than a common one (I'm running
> multiple environments but I do not think that is the problem). So my
> ini file setting is:
>
> > src = site/proj-logo.png
>
> Cheers,
>
> ~ Mark C
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andrew.gehring at gmail

Oct 27, 2009, 10:14 AM

Post #4 of 15 (743 views)
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Re: can't find my custom logo, getting a 404 [In reply to]

I believe it goes in the "html" dir of the TRAC site...

At least it works from there for me.

Andrew

On 10/27/09, Jim Mirick <jmirick [at] gokidsday> wrote:
>
> I've put it almost everywhere in the directory structure, it still
> 404s me.
>
>
> On Oct 27, 11:04 am, "Cooke, Mark" <mark.co...@siemens.com> wrote:
>> > I'm trying to put a logo on the pages, and I go into the config file
>> > and say,
>>
>> > [header_logo]
>> > alt = Your logo here, as they often say . . .
>> > height = 25
>> > link =http://www.scanandgocard.com
>> > src = mtlogo.png
>> > width = 230
>>
>> ...I had similar problems and only managed to get it to work by putting
>> the logo in each site's htdocs rather than a common one (I'm running
>> multiple environments but I do not think that is the problem). So my
>> ini file setting is:
>>
>> > src = site/proj-logo.png
>>
>> Cheers,
>>
>> ~ Mark C
> >
>

--
Sent from my mobile device

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jmirick at gokidsday

Oct 27, 2009, 12:10 PM

Post #5 of 15 (740 views)
Permalink

Re: can't find my custom logo, getting a 404 [In reply to]

I don't have an html directory in the project area, just 'htdocs'.
It's there.

And I can build a manual web page that loads and displays it fine,
using the same HTML as is in the Trac page. So I know the logo's
findable and loadable. The page source for a fully-qualified name
is:

<body>
<div id="banner">
<div id="header">
<a id="logo" href="http://www.scanandgocard.com"><img src="/
home/jrm/tractest/chrome/common/mtlogo.png" alt="Yoah Logo Heah,
deah . . ." height="30" width="250" /></a>
</div>

I even moved it into the /usr . . . directory where the Trac logos
are, no result.

So, still mystified.

On Oct 27, 12:14 pm, Andrew Gehring <andrew.gehr...@gmail.com> wrote:
> I believe it goes in the "html" dir of the TRAC site...
>
> At least it works from there for me.
>
> Andrew
>
> On 10/27/09, Jim Mirick <jmir...@gokidsday.com> wrote:
>
>
>
>
>
> > I've put it almost everywhere in the directory structure, it still
> > 404s me.
>
> > On Oct 27, 11:04 am, "Cooke, Mark" <mark.co...@siemens.com> wrote:
> >> > I'm trying to put a logo on the pages, and I go into the config file
> >> > and say,
>
> >> > [header_logo]
> >> > alt = Your logo here, as they often say . . .
> >> > height = 25
> >> > link =http://www.scanandgocard.com
> >> > src = mtlogo.png
> >> > width = 230
>
> >> ...I had similar problems and only managed to get it to work by putting
> >> the logo in each site's htdocs rather than a common one (I'm running
> >> multiple environments but I do not think that is the problem). So my
> >> ini file setting is:
>
> >> > src = site/proj-logo.png
>
> >> Cheers,
>
> >> ~ Mark C
>
> --
> Sent from my mobile device
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jmirick at gokidsday

Oct 27, 2009, 1:45 PM

Post #6 of 15 (740 views)
Permalink

Re: can't find my custom logo, getting a 404 [In reply to]

Using tracd, if that makes any difference . . .

On Oct 27, 2:10 pm, Jim Mirick <jmir...@gokidsday.com> wrote:
> I don't have an html directory in the project area, just 'htdocs'.
> It's there.
>
> And I can build a manual web page that loads and displays it fine,
> using the same HTML as is in the Trac page. So I know the logo's
> findable and loadable. The page source for a fully-qualified name
> is:
>
> <body>
> <div id="banner">
> <div id="header">
> <a id="logo" href="http://www.scanandgocard.com"><img src="/
> home/jrm/tractest/chrome/common/mtlogo.png" alt="Yoah Logo Heah,
> deah . . ." height="30" width="250" /></a>
> </div>
>
> I even moved it into the /usr . . . directory where the Trac logos
> are, no result.
>
> So, still mystified.
>
> On Oct 27, 12:14 pm, Andrew Gehring <andrew.gehr...@gmail.com> wrote:
>
> > I believe it goes in the "html" dir of the TRAC site...
>
> > At least it works from there for me.
>
> > Andrew
>
> > On 10/27/09, Jim Mirick <jmir...@gokidsday.com> wrote:
>
> > > I've put it almost everywhere in the directory structure, it still
> > > 404s me.
>
> > > On Oct 27, 11:04 am, "Cooke, Mark" <mark.co...@siemens.com> wrote:
> > >> > I'm trying to put a logo on the pages, and I go into the config file
> > >> > and say,
>
> > >> > [header_logo]
> > >> > alt = Your logo here, as they often say . . .
> > >> > height = 25
> > >> > link =http://www.scanandgocard.com
> > >> > src = mtlogo.png
> > >> > width = 230
>
> > >> ...I had similar problems and only managed to get it to work by putting
> > >> the logo in each site's htdocs rather than a common one (I'm running
> > >> multiple environments but I do not think that is the problem). So my
> > >> ini file setting is:
>
> > >> > src = site/proj-logo.png
>
> > >> Cheers,
>
> > >> ~ Mark C
>
> > --
> > Sent from my mobile device
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scott.mead at enterprisedb

Oct 27, 2009, 1:49 PM

Post #7 of 15 (745 views)
Permalink

Re: can't find my custom logo, getting a 404 [In reply to]

put it in htdocs, then try (in a browser)

http://server:port/picture.png

That's the URL you put in trac.ini.

--Scott

On Tue, Oct 27, 2009 at 4:45 PM, Jim Mirick <jmirick [at] gokidsday> wrote:

>
> Using tracd, if that makes any difference . . .
>
>
> On Oct 27, 2:10 pm, Jim Mirick <jmir...@gokidsday.com> wrote:
> > I don't have an html directory in the project area, just 'htdocs'.
> > It's there.
> >
> > And I can build a manual web page that loads and displays it fine,
> > using the same HTML as is in the Trac page. So I know the logo's
> > findable and loadable. The page source for a fully-qualified name
> > is:
> >
> > <body>
> > <div id="banner">
> > <div id="header">
> > <a id="logo" href="http://www.scanandgocard.com"><img src="/
> > home/jrm/tractest/chrome/common/mtlogo.png" alt="Yoah Logo Heah,
> > deah . . ." height="30" width="250" /></a>
> > </div>
> >
> > I even moved it into the /usr . . . directory where the Trac logos
> > are, no result.
> >
> > So, still mystified.
> >
> > On Oct 27, 12:14 pm, Andrew Gehring <andrew.gehr...@gmail.com> wrote:
> >
> > > I believe it goes in the "html" dir of the TRAC site...
> >
> > > At least it works from there for me.
> >
> > > Andrew
> >
> > > On 10/27/09, Jim Mirick <jmir...@gokidsday.com> wrote:
> >
> > > > I've put it almost everywhere in the directory structure, it still
> > > > 404s me.
> >
> > > > On Oct 27, 11:04 am, "Cooke, Mark" <mark.co...@siemens.com> wrote:
> > > >> > I'm trying to put a logo on the pages, and I go into the config
> file
> > > >> > and say,
> >
> > > >> > [header_logo]
> > > >> > alt = Your logo here, as they often say . . .
> > > >> > height = 25
> > > >> > link =http://www.scanandgocard.com
> > > >> > src = mtlogo.png
> > > >> > width = 230
> >
> > > >> ...I had similar problems and only managed to get it to work by
> putting
> > > >> the logo in each site's htdocs rather than a common one (I'm running
> > > >> multiple environments but I do not think that is the problem). So
> my
> > > >> ini file setting is:
> >
> > > >> > src = site/proj-logo.png
> >
> > > >> Cheers,
> >
> > > >> ~ Mark C
> >
> > > --
> > > Sent from my mobile device
> >
>

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cboos at neuf

Oct 27, 2009, 2:29 PM

Post #8 of 15 (748 views)
Permalink

Re: can't find my custom logo, getting a 404 [In reply to]

Cooke, Mark wrote:
>> I'm trying to put a logo on the pages, and I go into the config file
>> and say,
>>
>> [header_logo]
>> alt = Your logo here, as they often say . . .
>> height = 25
>> link = http://www.scanandgocard.com
>> src = mtlogo.png
>> width = 230
>>
>>
> ...I had similar problems and only managed to get it to work by putting
> the logo in each site's htdocs rather than a common one (I'm running
> multiple environments but I do not think that is the problem). So my
> ini file setting is:
>
>
>> src = site/proj-logo.png
>>

This is indeed the preferred solution.

Having just src = mtlogo.png (or src = common/mtlogo.png) requires you
to put that file in the deployed htdocs, i.e. in the
Trac-....egg/trac/htdocs/ folder for example.

-- Christian

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jmirick at gokidsday

Oct 28, 2009, 7:59 AM

Post #9 of 15 (736 views)
Permalink

Re: can't find my custom logo, getting a 404 [In reply to]

Maybe this is a tracd issue? I'm putting a complete URL in the
configuration file, and the page source then says:

<img src="http://localhost:8000/home/jrm/tractest/htdocs/
mtlogo.png"

Whis is where Apache can access it successfully. The tracd log file
shows:

127.0.0.1 - - [28/Oct/2009 09:54:11] "GET /home/jrm/tractest/
htdocs/mtlogo.png HTTP/1.1" 404 -

I'm starting tracd with the following string, am I setting some
environment wrong?

tracd --port 8000 --basic-auth=tractest,/home/jrm/
tractest/.htpasswd,/home/jrm/tractest /home/jrm/tractest

I'm sure this is something simple and I'm just not seeing it . . .
thanks to everybody for your help!

On Oct 27, 4:29 pm, Christian Boos <cb...@neuf.fr> wrote:
> Cooke, Mark wrote:
> >> I'm trying to put a logo on the pages, and I go into the config file
> >> and say,
>
> >> [header_logo]
> >> alt = Your logo here, as they often say . . .
> >> height = 25
> >> link =http://www.scanandgocard.com
> >> src = mtlogo.png
> >> width = 230
>
> > ...I had similar problems and only managed to get it to work by putting
> > the logo in each site's htdocs rather than a common one (I'm running
> > multiple environments but I do not think that is the problem). So my
> > ini file setting is:
>
> >> src = site/proj-logo.png
>
> This is indeed the preferred solution.
>
> Having just src = mtlogo.png (or src = common/mtlogo.png) requires you
> to put that file in the deployed htdocs, i.e. in the
> Trac-....egg/trac/htdocs/ folder for example.
>
> -- Christian
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scott.mead at enterprisedb

Oct 28, 2009, 8:01 AM

Post #10 of 15 (741 views)
Permalink

Re: can't find my custom logo, getting a 404 [In reply to]

On Wed, Oct 28, 2009 at 10:59 AM, Jim Mirick <jmirick [at] gokidsday> wrote:

>
> Maybe this is a tracd issue? I'm putting a complete URL in the
> configuration file, and the page source then says:
>
> <img src="http://localhost:8000/home/jrm/tractest/htdocs/
> mtlogo.png <http://localhost:8000/home/jrm/tractest/htdocs/%0Amtlogo.png>"
>

Nope, you can't use that URL. If the file is in your htdocs, then you
should use the url:

http://servername:8000/mtlogo.png

--Scott

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jmirick at gokidsday

Oct 28, 2009, 8:24 AM

Post #11 of 15 (742 views)
Permalink

Re: can't find my custom logo, getting a 404 [In reply to]

Config file says:

[header_logo]
alt = Yoah Logo Heah, deah
height = 30
width = 250
link = http://www.scanandgocard.com
src = http://localhost:8000/mtlogo.png

page source says:

<div id="header">
<a id="logo" href="http://www.scanandgocard.com"><img
src="http://localhost:8000/mtlogo.png" alt="Yoah Logo Heah, deah"
height="30" width="250" /></a>
</div>

Which appears correct. And the log file for tracd says:

127.0.0.1 - - [28/Oct/2009 10:13:15] "GET /tractest/report/2 HTTP/
1.1" 200 -
127.0.0.1 - - [28/Oct/2009 10:13:16] "GET /mtlogo.png HTTP/1.1"
404 -

If I try to execute the url that's in the config file, the resulting
page says "image can't be displayed because it contains errors." Yet,
Apache can display it when I put it in an html page along with some
other images. That's why I'm wondering if tracd is pointed to the
wrong place, if one of my environment variables is incorrect.

jim

On Oct 28, 10:01 am, Scott Mead <scott.m...@enterprisedb.com> wrote:
> On Wed, Oct 28, 2009 at 10:59 AM, Jim Mirick <jmir...@gokidsday.com> wrote:
>
> > Maybe this is a tracd issue? I'm putting a complete URL in the
> > configuration file, and the page source then says:
>
> > <img src="http://localhost:8000/home/jrm/tractest/htdocs/
> > mtlogo.png <http://localhost:8000/home/jrm/tractest/htdocs/%0Amtlogo.png>"
>
> Nope, you can't use that URL. If the file is in your htdocs, then you
> should use the url:
>
> http://servername:8000/mtlogo.png
>
> --Scott
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scott.mead at enterprisedb

Oct 28, 2009, 8:27 AM

Post #12 of 15 (733 views)
Permalink

Re: can't find my custom logo, getting a 404 [In reply to]

On Wed, Oct 28, 2009 at 11:24 AM, Jim Mirick <jmirick [at] gokidsday> wrote:

>
> Config file says:
>
> [header_logo]
> alt = Yoah Logo Heah, deah
> height = 30
> width = 250
> link = http://www.scanandgocard.com
> src = http://localhost:8000/mtlogo.png
>
> This is going to try and get a file on your CLIENT machine, not the
server. So, you need to put:

src = http://ip.addy.to.tracserver:8000/mtlogo.png

Now if the trac server is running on the same machine that you are
browsing from, then I honestly don't know.

--Scott

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scott.mead at enterprisedb

Oct 28, 2009, 8:30 AM

Post #13 of 15 (730 views)
Permalink

Re: can't find my custom logo, getting a 404 [In reply to]

On Wed, Oct 28, 2009 at 11:27 AM, Scott Mead <scott.mead [at] enterprisedb>wrote:

> On Wed, Oct 28, 2009 at 11:24 AM, Jim Mirick <jmirick [at] gokidsday>wrote:
>
>>
>> Config file says:
>>
>> [header_logo]
>> alt = Yoah Logo Heah, deah
>> height = 30
>> width = 250
>> link = http://www.scanandgocard.com
>> src = http://localhost:8000/mtlogo.png
>>
>> This is going to try and get a file on your CLIENT machine, not the
> server. So, you need to put:
>
> src = http://ip.addy.to.tracserver:8000/mtlogo.png
>
> Now if the trac server is running on the same machine that you are
> browsing from, then I honestly don't know.
>

Other thoughts... permissions. What user is tracd running as and what are
the permissions on mtlogo.png?

--Scott

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mark.cooke at siemens

Oct 28, 2009, 8:46 AM

Post #14 of 15 (745 views)
Permalink

Re: can't find my custom logo, getting a 404 [In reply to]

>
> Config file says:
>
> [header_logo]
> alt = Yoah Logo Heah, deah
> height = 30
> width = 250
> link = http://www.scanandgocard.com
> src = http://localhost:8000/mtlogo.png
>
We seem to be going round in circles. I don't know exactly what the
problem is but I am using tracd to host multiple environemnts on windoze
with the following relevant settings:

Config file:

[header_logo]
src = site/proj-logo.png

...as mentioned before, the 'site/' bit tells tracd (probably genshi,
really) to look in the site's htdocs directory so, e.g. site/sub/file
would be the file at <trac env dir>/htdocs/sub/file

I am also starting tracd using srvany and the AppParameters string in
the registry is:

c:\python26\scripts\tracd-script.py -p 8000 --http11 -e d:\trac\sites
--basic-auth="*",d:\svn\passwd.svn,<server>

...where <server> is the network name of my PC.

How do these settings compare with yours *exactly*?

Referring to an earlier post, you included:

> 127.0.0.1 - - [28/Oct/2009 09:54:11] "GET /home/jrm/tractest/
htdocs/mtlogo.png HTTP/1.1" 404 -
>
> I'm starting tracd with the following string, am I setting some
environment wrong?
>
> tracd --port 8000 --basic-auth=tractest,/home/jrm/
tractest/.htpasswd,/home/jrm/tractest /home/jrm/tractest
>
...and I'm noticing the spaces in the paths e.g. "/home/jrm/tractest/
htdocs/mtlogo.png", is that something from email formatting or is that
in the config?

All the best,

~ Mark C

P.S. yes, and permissions is a good check. Apache and tracd are
probably running as different users...

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ice.polar at gmail

Oct 28, 2009, 4:29 PM

Post #15 of 15 (735 views)
Permalink

Re: can't find my custom logo, getting a 404 [In reply to]

Hi there,

For example put the following in your trac.ini:

[header_logo]
alt = (please configure the [header_logo] section in trac.ini)
height = 80
link = http://www.ubuntuusers.de
src = site/ubuntu.png

Place the logo file ubuntu.png in the folder htdocs.

It's all case-sensitive, the filename of the logo and the entry in trac.ini
must match. Use a smal pic! And as Marc said, don't be fooled by the
permissions.

I'm wondering how long such a thread can get...

I hope that helps.
Ice

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