rchrdfrdmn at gmail
Sep 15, 2009, 4:36 PM
Post #1 of 1
(243 views)
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Custom Ticket Fields Appear in Notification Email Regardless
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I've created four textarea ticket fields. Now it seems that whenever
an email notification is sent out, those four fields always appear in
the notification email, even if they are blank and unchanged.
Is there some way to prevent this?
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