Mailing List Archive: Trac: Users

Private Tickets plugin

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shamiasli at gmail

Apr 21, 2008, 2:26 PM

Post #1 of 8 (269 views)
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Private Tickets plugin

hi,
I am having trouble using the grouping feature of the private ticket
plugin . here is my problem:
I have a restricted access to all my users to have
ticket_view_reporter only ....which works fine ! a new requirement is
that some of these users are in one group (call it X) and need to be
able to see the tickets that were reported by any user in this group
(X)!

so when i add both permissions (Ticket_view_reporter , and
ticket_view_reporter_group) and then created a group (X) and put each
of the users in. now the problem is that when i do that . these users
can see all tickets by everyone . even people who are dont share the
same group with them .

any help? coderanger ?

thanks
Guy
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kantrn at rpi

Apr 21, 2008, 8:45 PM

Post #2 of 8 (240 views)
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Re: Private Tickets plugin [In reply to]

On Apr 21, 2008, at 5:26 PM, Mcgill Guy wrote:
>
> hi,
> I am having trouble using the grouping feature of the private ticket
> plugin . here is my problem:
> I have a restricted access to all my users to have
> ticket_view_reporter only ....which works fine ! a new requirement is
> that some of these users are in one group (call it X) and need to be
> able to see the tickets that were reported by any user in this group
> (X)!
>
> so when i add both permissions (Ticket_view_reporter , and
> ticket_view_reporter_group) and then created a group (X) and put each
> of the users in. now the problem is that when i do that . these users
> can see all tickets by everyone . even people who are dont share the
> same group with them .

Please post the full output of trac-admin ... permission list.

--Noah

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shamiasli at gmail

Apr 22, 2008, 6:45 AM

Post #3 of 8 (237 views)
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Re: Private Tickets plugin [In reply to]

here is a subset of my psermissions ( i am changing the user names

admin1 TRAC_ADMIN
user2 reporter-lab
user2 TICKET_VIEW_REPORTER_GROUP
user2 lab
admin2 TRAC_ADMIN
bob lab
bob TICKET_VIEW_REPORTER_GROUP
bob TICKET_VIEW_REPORTER

so what's happening is that when bob has the permission
reporter_group, he can see all tickets reported by anyone, including
the tickets reported by admin1 and admin2 , which i dont wanna
allow ....and when i take out the reporter_group permission, he can
only see the tickets he reported .....

thanks for the help !

On Apr 21, 11:45 pm, Noah Kantrowitz <kan...@rpi.edu> wrote:
> On Apr 21, 2008, at 5:26 PM, Mcgill Guy wrote:
>
>
>
> > hi,
> > I am having trouble using the grouping feature of the private ticket
> > plugin . here is my problem:
> > I have a restricted access to all my users to have
> > ticket_view_reporter only ....which works fine ! a new requirement is
> > that some of these users are in one group (call it X) and need to be
> > able to see the tickets that were reported by any user in this group
> > (X)!
>
> > so when i add both permissions (Ticket_view_reporter , and
> > ticket_view_reporter_group) and then created a group (X) and put each
> > of the users in. now the problem is that when i do that . these users
> > can see all tickets by everyone . even people who are dont share the
> > same group with them .
>
> Please post the full output of trac-admin ... permission list.
>
> --Noah
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kantrn at rpi

Apr 22, 2008, 7:21 AM

Post #4 of 8 (236 views)
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Re: Private Tickets plugin [In reply to]

>
> here is a subset of my psermissions ( i am changing the user names

I didn't ask for a subset, I asked for all of it.

--Noah

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shamiasli at gmail

Apr 22, 2008, 8:03 AM

Post #5 of 8 (240 views)
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Re: Private Tickets plugin [In reply to]

User Action
----------------------------------------
admin1 TRAC_ADMIN
browny reporter-lab
mely TICKET_VIEW_REPORTER_GROUP
mely lab
mely reporter-lab
admin2 TRAC_ADMIN
amr-reporter TICKET_VIEW_REPORTER
amr-reporter TICKET_VIEW_REPORTER_GROUP
amr-reporter lab
josee reporter-lab
ian reporter-lab
reporter-lab REPORT_VIEW
reporter-lab TICKET_APPEND
reporter-lab TICKET_CREATE
reporter-lab TICKET_MODIFY
reporter-lab TICKET_VIEW_REPORTER
reporter-lab WIKI_VIEW

Available actions:
CONFIG_VIEW, MILESTONE_ADMIN, MILESTONE_CREATE, MILESTONE_DELETE,
MILESTONE_MODIFY, MILESTONE_VIEW, REPORT_ADMIN, REPORT_CREATE,
REPORT_DELETE, REPORT_MODIFY, REPORT_SQL_VIEW, REPORT_VIEW,
ROADMAP_ADMIN,
ROADMAP_VIEW, SEARCH_VIEW, TICKET_ADMIN, TICKET_APPEND,
TICKET_CHGPROP,
TICKET_CREATE, TICKET_MODIFY, TICKET_VIEW, TICKET_VIEW_CC,
TICKET_VIEW_CC_GROUP, TICKET_VIEW_GROUP, TICKET_VIEW_OWNER,
TICKET_VIEW_OWNER_GROUP, TICKET_VIEW_REPORTER,
TICKET_VIEW_REPORTER_GROUP,
TICKET_VIEW_SELF, TIMELINE_VIEW, TRAC_ADMIN, WIKI_ADMIN, WIKI_ADMIN,
WIKI_CREATE, WIKI_CREATE, WIKI_DELETE, WIKI_DELETE, WIKI_MODIFY,
WIKI_MODIFY, WIKI_VIEW, WIKI_VIEW

On Apr 22, 10:21 am, "Noah Kantrowitz" <kan...@rpi.edu> wrote:
> > here is a subset of my psermissions ( i am changing the user names
>
> I didn't ask for a subset, I asked for all of it.
>
> --Noah
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shamiasli at gmail

May 8, 2008, 12:27 PM

Post #6 of 8 (180 views)
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Re: Private Tickets plugin [In reply to]

Hey,
did you have by any chance a moment to look at this ?
greatly appreciated .

cheers.

On Apr 22, 10:21 am, "Noah Kantrowitz" <kan...@rpi.edu> wrote:
> > here is a subset of my psermissions ( i am changing the user names
>
> I didn't ask for a subset, I asked for all of it.
>
> --Noah
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kantrn at rpi

May 8, 2008, 2:11 PM

Post #7 of 8 (178 views)
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Re: Private Tickets plugin [In reply to]

Mcgill Guy wrote:
> Hey,
> did you have by any chance a moment to look at this ?
> greatly appreciated .

What version of Trac are you using?

--Noah

Attachments:

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shamiasli at gmail

May 9, 2008, 10:11 AM

Post #8 of 8 (169 views)
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Re: Private Tickets plugin [In reply to]

0.10 ..
cheers,
Amr

On Thu, May 8, 2008 at 5:11 PM, Noah Kantrowitz <kantrn[at]rpi.edu> wrote:

> Mcgill Guy wrote:
>
>> Hey,
>> did you have by any chance a moment to look at this ?
>> greatly appreciated .
>>
>
> What version of Trac are you using?
>
> --Noah
>
>

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