r.sokoll at intershop
May 8, 2008, 4:34 AM
Post #4 of 4
(91 views)
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On Thu, May 08, 2008 at 01:12:19PM +0200, Jens Kubieziel wrote:
>
> 2008/5/8 Erik Andersson <kirean[at]gmail.com>:
> > On Thu, May 8, 2008 at 11:27 AM, Jens Kubieziel
> > wrote:
> >
> > > we often use the Cc:-field of a ticket to include other persons.
> > > However sometimes it is not well-known who has a login or names are
> > > mistyped. So what is the best way to type in only valid names? Could
> > > it be realised by a kind of list?
> > http://trac.edgewall.org/wiki/TracTickets#Assign-toasDrop-DownList
>
> According to the wiki, this option is special to Assign-to and I don't
> how that can help with Cc:
Correct - and I do not see a reason for dropdown lists in Cc. Normally,
you have a pretty small and well defined list of users (say: engineers,
support people...) that can get tickets assigned. OTOH, you may want to
Cc other people, as you do. But this can be nearly everyone, and
therefor, it would be useless in most cases to have a fixed list for Cc
fields.
Just my eurocents,
Rainer
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