Mailing List Archive: Trac: Users

EMail notifications

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bpduke at gmail

Jun 27, 2005, 8:41 AM

Post #1 of 6 (88 views)
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EMail notifications

I noticed this previous thread on emails. This solution would work ok
if everyone was on the same email domain, which of course my users are
not :). This would be a nice feature to have. I also didn't see the
smtp_domain trac.ini option documented anywhere.

Another question I have is is it possible to select what notifications
are sent? I would like to just have emails sent when someone is
assigned a new ticket, not whenever a change is made to it. Can anyone
suggest a way to do this?

Thanks,
Brian

---------------------------

Hi!

Eike Jordan wrote:

> The mail system then is
> resposible for the mapping to 'user at thyr.de'. Another possible solution
> could be if one can add such kind of mapping into trac.ini:
>
> [notification]
> smtp_password =
> smtp_enabled = true
> smtp_replyto = vs at fiz-chemie.de
> smtp_always_cc =
> always_notify_reporter = true
> smtp_from = vs.notification at fiz-chemie.de
> smtp_server = mail.fiz-chemie.de
> smtp_user =
>
> [mapping]
> user = user at thyr.de
> ...

or just setting the domain s/w instead of mapping each user:

smtp_domain = thyr.de

--
zed

bpduke at gmail

Jun 29, 2005, 10:19 AM

Post #2 of 6 (83 views)
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Email notifications [In reply to]

Any ideas on this?

I noticed this previous thread on emails. This solution would work ok
if everyone was on the same email domain, which of course my users are
not :). This would be a nice feature to have. I also didn't see the
smtp_domain trac.ini option documented anywhere.

Another question I have is is it possible to select what notifications
are sent? I would like to just have emails sent when someone is
assigned a new ticket, not whenever a change is made to it. Can anyone
suggest a way to do this?

Thanks,
Brian

---------------------------

Hi!

Eike Jordan wrote:

> The mail system then is
> resposible for the mapping to 'user at thyr.de'. Another possible
> solution could be if one can add such kind of mapping into trac.ini:
>
> [notification]
> smtp_password =
> smtp_enabled = true
> smtp_replyto = vs at fiz-chemie.de
> smtp_always_cc =
> always_notify_reporter = true
> smtp_from = vs.notification at fiz-chemie.de smtp_server =
> mail.fiz-chemie.de smtp_user =
>
> [mapping]
> user = user at thyr.de
> ...

or just setting the domain s/w instead of mapping each user:

smtp_domain = thyr.de

--
zed
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trac at matt-good

Jun 29, 2005, 10:58 AM

Post #3 of 6 (90 views)
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Email notifications [In reply to]

On Wed, 2005-06-29 at 11:18 -0400, Brian Duke wrote:
> Any ideas on this?
>
>
> I noticed this previous thread on emails. This solution would work ok
> if everyone was on the same email domain, which of course my users are
> not :). This would be a nice feature to have. I also didn't see the
> smtp_domain trac.ini option documented anywhere.

The smtp_domain suggestion is not currently implemented, though I'm
planning to add it before Trac 0.9. However, in the current development
version Trac will use the email address under the "Settings" for
logged-in users when it sends notifications. So, your users can set up
their email address in Trac and get notifications regardless of what
their domain is.

> Another question I have is is it possible to select what notifications
> are sent? I would like to just have emails sent when someone is
> assigned a new ticket, not whenever a change is made to it. Can anyone
> suggest a way to do this?

Trac doesn't allow you to choose what notifications should be sent at
the point. However you can use the RSS feed from the "My Tickets"
report to see when new tickets have been assigned to you.

--
Matthew Good <trac [at] matt-good>

bpduke at gmail

Jul 1, 2005, 9:30 AM

Post #4 of 6 (84 views)
Permalink

Email notifications [In reply to]

Thanks, I will give that a try. Glad you don't have to use email
addresses as login names.

On 6/29/05, Matthew Good <trac [at] matt-good> wrote:
> On Wed, 2005-06-29 at 11:18 -0400, Brian Duke wrote:
> > Any ideas on this?
> >
> >
> > I noticed this previous thread on emails. This solution would work ok
> > if everyone was on the same email domain, which of course my users are
> > not :). This would be a nice feature to have. I also didn't see the
> > smtp_domain trac.ini option documented anywhere.
>
> The smtp_domain suggestion is not currently implemented, though I'm
> planning to add it before Trac 0.9. However, in the current development
> version Trac will use the email address under the "Settings" for
> logged-in users when it sends notifications. So, your users can set up
> their email address in Trac and get notifications regardless of what
> their domain is.
>
> > Another question I have is is it possible to select what notifications
> > are sent? I would like to just have emails sent when someone is
> > assigned a new ticket, not whenever a change is made to it. Can anyone
> > suggest a way to do this?
>
> Trac doesn't allow you to choose what notifications should be sent at
> the point. However you can use the RSS feed from the "My Tickets"
> report to see when new tickets have been assigned to you.
>
> --
> Matthew Good <trac [at] matt-good>
>
>

jaxxa90 at gmail

Aug 4, 2013, 11:57 PM

Post #5 of 6 (34 views)
Permalink

Re: email notifications [In reply to]

On Wed, Jul 31, 2013 at 1:33 AM, Kyle Ramirez <kyle.g.ramirez27 [at] gmail>wrote:

> Hello,
>
> I was wondering how you can actually receive emails when creating a
> ticket? Do all the smtp fields need to be populated? I'm new to this and
> don't really understand the Wiki. My settings in the trac.ini file for
> [notification] are:
>

Hi, I am fairly new at this but I will try to help.

Do you have a SMTP server setup on the same machine that Trac is on? It
looks like that is what is trying to connect to "smtp_server = localhost",
or is this just a default?

Joshua

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rjollos at gmail

Aug 5, 2013, 9:18 AM

Post #6 of 6 (32 views)
Permalink

Re: email notifications [In reply to]

On Sunday, August 4, 2013 11:57:08 PM UTC-7, Jaxxa wrote:
>
>
>
> On Wed, Jul 31, 2013 at 1:33 AM, Kyle Ramirez <kyle.g.r...@gmail.com<javascript:>
> > wrote:
>
>> Hello,
>>
>> I was wondering how you can actually receive emails when creating a
>> ticket? Do all the smtp fields need to be populated? I'm new to this and
>> don't really understand the Wiki. My settings in the trac.ini file for
>> [notification] are:
>>
>
> Hi, I am fairly new at this but I will try to help.
>
> Do you have a SMTP server setup on the same machine that Trac is on? It
> looks like that is what is trying to connect to "smtp_server = localhost",
> or is this just a default?
>

`smtp_server = localhost` is the default, so we really need more
information about where the smtp server that you are trying to send through
resides, like Jaxxa suggests. Generally you won't have to worry about all
of the fields in the [notification] section. There are some example
configurations in the documentation (1). For Trac development I often setup
a Trac instance to send emails via Gmail, using the configuration example
as a guide (2)

(1) http://trac-hacks.org/wiki/TracNotification#ExampleConfigurationsendmail
(2) http://trac-hacks.org/wiki/TracNotification#UsingGMailastheSMTPrelayhost

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