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bahadir at supramar

Sep 14, 2009, 12:01 PM

Post #1 of 26 (2910 views)
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spf record

Dear all,

I use my ISP to send/receive emails (mail2.supramar.com.tr) AND also use my own mta to send emails only (mail.supramar.com.tr)

When I send emails from ISP, there is no problem but when I send email from my own server, nearly all messages are rejected back due to spf policy.

I need to set my ISP to authorize my own server to send emails as well.

I suppose when I send email from my server, the recipient's server checks the origin and sees my ISP's settings where my server (mail.supramar.com.tr) should clearly be authorized.

Could you please assist

Thanks + Regards
Bahadir

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rob.macgregor at gmail

Sep 14, 2009, 12:54 PM

Post #2 of 26 (2855 views)
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Re: spf record [In reply to]

2009/9/14 Bahadir Tonguc / Supramar <bahadir [at] supramar>:
> Dear all,
>
> I use my ISP to send/receive emails (mail2.supramar.com.tr) AND also use my own mta to send emails only (mail.supramar.com.tr)
>
> When I send emails from ISP, there is no problem but when I send email from my own server, nearly all messages are rejected back due to spf policy.
>
> I need to set my ISP to authorize my own server to send emails as well.
>
> I suppose when I send email from my server, the recipient's server checks the origin and sees my ISP's settings where my server (mail.supramar.com.tr) should clearly be authorized.

The domain you're emailing from (supramar.com.tr) has the following SPF record:

v=spf1 ip4:85.159.66.0/24 -all

This authorizes any host from 85.159.66.0 to 85.159.66.255.

mail.supramar.com.tr has the IP address 78.189.48.8, which obviously
falls outside that range.

Try "v=spf1 ip4:85.159.66.12 ip4:78.189.48.8 -all" as that covers
both the servers you mention.

I note that you've given mail.supramar.com.tr an SPF record:

v=spf1 ip4:78.189.48.8 a ptr mx:mail.supramar.com.tr ~all

Instead try "v=spf1 ip4:78.189.48.8 -all" which is more accurate (as
after all it's only mail.supramar.com.tr that should claim to be
mail.supramar.com.tr).

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Rob MacGregor
Whoever fights monsters should see to it that in the process he
doesn't become a monster. Friedrich Nietzsche

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chartering at supramar

Sep 14, 2009, 2:42 PM

Post #3 of 26 (2851 views)
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Re: spf record [In reply to]

Rob / Bahadir

Thanks indeed. I have modified TXT record for mail.supramar.com.tr and it
seems like working properly now. Would appreciate if you may re-check
sometime just to make sure all in order now..

Regards

----- Original Message -----
From: Rob MacGregor
To: spf-help [at] v2
Sent: Monday, September 14, 2009 10:54 PM
Subject: Re: [spf-help] spf record

2009/9/14 Bahadir Tonguc / Supramar <bahadir [at] supramar>:
> Dear all,
>
> I use my ISP to send/receive emails (mail2.supramar.com.tr) AND also use
> my own mta to send emails only (mail.supramar.com.tr)
>
> When I send emails from ISP, there is no problem but when I send email
> from my own server, nearly all messages are rejected back due to spf
> policy.
>
> I need to set my ISP to authorize my own server to send emails as well.
>
> I suppose when I send email from my server, the recipient's server checks
> the origin and sees my ISP's settings where my server
> (mail.supramar.com.tr) should clearly be authorized.

The domain you're emailing from (supramar.com.tr) has the following SPF
record:

v=spf1 ip4:85.159.66.0/24 -all

This authorizes any host from 85.159.66.0 to 85.159.66.255.

mail.supramar.com.tr has the IP address 78.189.48.8, which obviously
falls outside that range.

Try "v=spf1 ip4:85.159.66.12 ip4:78.189.48.8 -all" as that covers
both the servers you mention.

I note that you've given mail.supramar.com.tr an SPF record:

v=spf1 ip4:78.189.48.8 a ptr mx:mail.supramar.com.tr ~all

Instead try "v=spf1 ip4:78.189.48.8 -all" which is more accurate (as
after all it's only mail.supramar.com.tr that should claim to be
mail.supramar.com.tr).

--
Please keep list traffic on the list.

Rob MacGregor
Whoever fights monsters should see to it that in the process he
doesn't become a monster. Friedrich Nietzsche

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rob.macgregor at gmail

Sep 14, 2009, 2:50 PM

Post #4 of 26 (2842 views)
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Re: spf record [In reply to]

On Mon, Sep 14, 2009 at 22:42, Chartering / Supramar
<chartering [at] supramar> wrote:
> Rob / Bahadir
>
> Thanks indeed. I have modified TXT record for mail.supramar.com.tr and it
> seems like working properly now. Would appreciate if you may re-check
> sometime just to make sure all in order now..

You haven't however changed the record for supramar.com.tr and until
you do you will continue to have problems.

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Please keep list traffic on the list.

Rob MacGregor
Whoever fights monsters should see to it that in the process he
doesn't become a monster. Friedrich Nietzsche

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steve at teamITS

Sep 14, 2009, 3:39 PM

Post #5 of 26 (2852 views)
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RE: spf record [In reply to]

Chartering / Supramar wrote on Mon, Sep 14 2009 at 4:42 pm:

> Would appreciate if you may re-check
> sometime just to make sure all in order now..

There are also self-testing tools at:

http://www.openspf.org/Tools

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bahadir at supramar

Sep 14, 2009, 11:46 PM

Post #6 of 26 (2849 views)
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Re: spf record [In reply to]

Rob good morning,

It seems we still have some problems.. Nearly all recipients rejected my message saying :

<chartering [at] banmarine>: Host or domain name not found. Name service error
for name=banmarine.com type=A: Host not found

<chartering [at] boreaslogistics>: Host or domain name not found. Name service
error for name=boreaslogistics.com type=A: Host not found

Anything can be done? I am quite pissed off with this matter

----- Original Message -----
From: Rob MacGregor
To: spf-help [at] v2
Sent: Tuesday, September 15, 2009 12:50 AM
Subject: Re: [spf-help] spf record

On Mon, Sep 14, 2009 at 22:42, Chartering / Supramar
<chartering [at] supramar> wrote:
> Rob / Bahadir
>
> Thanks indeed. I have modified TXT record for mail.supramar.com.tr and it
> seems like working properly now. Would appreciate if you may re-check
> sometime just to make sure all in order now..

You haven't however changed the record for supramar.com.tr and until
you do you will continue to have problems.

--
Please keep list traffic on the list.

Rob MacGregor
Whoever fights monsters should see to it that in the process he
doesn't become a monster. Friedrich Nietzsche

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rob.macgregor at gmail

Sep 15, 2009, 12:43 AM

Post #7 of 26 (2847 views)
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Re: spf record [In reply to]

On Tue, Sep 15, 2009 at 07:46, Bahadir Tonguc / Supramar
<bahadir [at] supramar> wrote:
> Rob good morning,
>
> It seems we still have some problems.. Nearly all recipients rejected my message saying :
>
> <chartering [at] banmarine>: Host or domain name not found. Name service error
> for name=banmarine.com type=A: Host not found
>
> <chartering [at] boreaslogistics>: Host or domain name not found. Name service
> error for name=boreaslogistics.com type=A: Host not found
>
> Anything can be done? I am quite pissed off with this matter

From what domain are you sending these messages? I can see no problem
with the SPF record for supramar.com.tr (except for the fact that
you're still authorizing 255 hosts you don't have to). It would help
if you provided the entire bounce/NDR rather than just the snippet you
think matters.

--
Please keep list traffic on the list.

Rob MacGregor
Whoever fights monsters should see to it that in the process he
doesn't become a monster. Friedrich Nietzsche

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bahadir at supramar

Sep 15, 2009, 12:57 AM

Post #8 of 26 (2888 views)
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Re: spf record [In reply to]

Rob hello!

I am sending mass mails from : mail.supramar.com.tr (My own MTA)
I need to authorize 255 host I suppose, since the ISP has this or similar IP block.. It was set by them though..

I is quite upsetting that I still get below errors when I send from mail.supramar.com.tr
Why it still says "we do not relay" ?? Is that a problem with the recipient part ? All my settings seem working now I guess..

<chartering [at] kentshipping>: host mail.kentshipping.com[212.58.5.201] said:
550 5.7.1 <chartering [at] kentshipping>... we do not relay
<bahadir [at] supramar> (in reply to RCPT TO command)

<operation [at] kentshipping>: host mail.kentshipping.com[212.58.5.201] said:
550 5.7.1 <operation [at] kentshipping>... we do not relay
<bahadir [at] supramar> (in reply to RCPT TO command)

<chartering [at] banmarine>: Host or domain name not found. Name service error
for name=banmarine.com type=A: Host not found

<TANSHIP [at] ATLAS>: host posta.ATLAS.NET.TR[212.64.200.49] said: 550
Unknown user (in reply to RCPT TO command)

<chartering [at] comdeniz>: host smtp.secureserver.net[216.69.186.201] said: 550
#5.1.0 Address rejected chartering [at] comdeniz (in reply to RCPT TO
command)

<chartering [at] ersoyshipping>: host mx1.ersoyshipping.com[85.159.66.10] said:
550 5.7.1 <bahadir [at] supramar> Access to
<chartering [at] ersoyshipping> not allowed (in reply to RCPT TO command)

<cetinkya [at] doruk>: host mailmx1.doruk.net.tr[212.58.5.153] said: 550
Previous (cached) callout verification failure (in reply to RCPT TO
command)

<fatoglu [at] fatoglu>: host mail.fatoglu.com.tr[85.104.118.153] said: 550
5.1.1 <fatoglu [at] fatoglu>: Recipient address rejected: User unknown in
virtual mailbox table (in reply to RCPT TO command)

Thanks again for your help

Regards
Bahadir

----- Original Message -----
From: Rob MacGregor
To: spf-help [at] v2
Sent: Tuesday, September 15, 2009 10:43 AM
Subject: Re: [spf-help] spf record

On Tue, Sep 15, 2009 at 07:46, Bahadir Tonguc / Supramar
<bahadir [at] supramar> wrote:
> Rob good morning,
>
> It seems we still have some problems.. Nearly all recipients rejected my message saying :
>
> <chartering [at] banmarine>: Host or domain name not found. Name service error
> for name=banmarine.com type=A: Host not found
>
> <chartering [at] boreaslogistics>: Host or domain name not found. Name service
> error for name=boreaslogistics.com type=A: Host not found
>
> Anything can be done? I am quite pissed off with this matter

From what domain are you sending these messages? I can see no problem
with the SPF record for supramar.com.tr (except for the fact that
you're still authorizing 255 hosts you don't have to). It would help
if you provided the entire bounce/NDR rather than just the snippet you
think matters.

--
Please keep list traffic on the list.

Rob MacGregor
Whoever fights monsters should see to it that in the process he
doesn't become a monster. Friedrich Nietzsche

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rob.macgregor at gmail

Sep 15, 2009, 3:32 AM

Post #9 of 26 (2849 views)
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Re: spf record [In reply to]

On Tue, Sep 15, 2009 at 08:57, Bahadir Tonguc / Supramar
<bahadir [at] supramar> wrote:
> Rob hello!
>
> I am sending mass mails from : mail.supramar.com.tr (My own MTA)

But are you sending them from the address you're using just now? Your
email came from cluster.natrohost.com, which spans a far wider IP
range than you've listed in your SPF record.

> I is quite upsetting that I still get below errors when I send from mail.supramar.com.tr
> Why it still says "we do not relay" ?? Is that a problem with the recipient part ? All my settings seem working now I guess..

Don't know why - you're still only providing snippets not an entire
email. Until you actually include the entire email, headers and all,
all we can do is guess.

--
Please keep list traffic on the list.

Rob MacGregor
Whoever fights monsters should see to it that in the process he
doesn't become a monster. Friedrich Nietzsche

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bahadir at supramar

Sep 15, 2009, 3:42 AM

Post #10 of 26 (2850 views)
Permalink

Re: spf record [In reply to]

Rob now I am sending from my own mta

Should I delete the ip span of natrohost in the TXT record I have added so far?

Brgds

----- Original Message -----
From: Rob MacGregor
To: spf-help [at] v2
Sent: Tuesday, September 15, 2009 1:32 PM
Subject: Re: [spf-help] spf record

On Tue, Sep 15, 2009 at 08:57, Bahadir Tonguc / Supramar
<bahadir [at] supramar> wrote:
> Rob hello!
>
> I am sending mass mails from : mail.supramar.com.tr (My own MTA)

But are you sending them from the address you're using just now? Your
email came from cluster.natrohost.com, which spans a far wider IP
range than you've listed in your SPF record.

> I is quite upsetting that I still get below errors when I send from mail.supramar.com.tr
> Why it still says "we do not relay" ?? Is that a problem with the recipient part ? All my settings seem working now I guess..

Don't know why - you're still only providing snippets not an entire
email. Until you actually include the entire email, headers and all,
all we can do is guess.

--
Please keep list traffic on the list.

Rob MacGregor
Whoever fights monsters should see to it that in the process he
doesn't become a monster. Friedrich Nietzsche

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rob.macgregor at gmail

Sep 15, 2009, 4:13 AM

Post #11 of 26 (2849 views)
Permalink

Re: spf record [In reply to]

On Tue, Sep 15, 2009 at 11:42, Bahadir Tonguc / Supramar
<bahadir [at] supramar> wrote:
> Rob now I am sending from my own mta
>
> Should I delete the ip span of natrohost in the TXT record I have added so far?

Please see my first reply where I provided you with my recommendation.

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Rob MacGregor
Whoever fights monsters should see to it that in the process he
doesn't become a monster. Friedrich Nietzsche

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bahadir at supramar

Sep 15, 2009, 4:22 AM

Post #12 of 26 (2852 views)
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Re: spf record [In reply to]

Rob / Bahadir

Just studied below, please see if any errors ..

TXT Records:

1) supramar.com.tr
v=spf1 ip4:85.159.66.0/24 ip4:78.189.48.8 -all

2) mail.supramar.com.tr
v=spf1 ip4:78.189.48.8 -all

3) mail2.supramar.com.tr
v=spf1 ip4:85.159.66.0/24 ip4:85.159.67.0/24 -all

Where above;

mail.supramar.com.tr = 78.189.48.8 = my own server
mail2.supramar.com.tr = 85.159.... = natrohost

Do you think that above 3 records are okay ??

Regards

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hannah at schlund

Sep 15, 2009, 4:57 AM

Post #13 of 26 (2853 views)
Permalink

Re: spf record [In reply to]

Hi!

On Tue, Sep 15, 2009 at 09:46:10AM +0300, Bahadir Tonguc / Supramar wrote:
>It seems we still have some problems.. Nearly all recipients rejected my message saying :

><chartering [at] banmarine>: Host or domain name not found. Name service error
> for name=banmarine.com type=A: Host not found

The domain just doesn't exist. *Noone* can send mail to that address.

$ host -t mx banmarine.com
Host banmarine.com not found: 3(NXDOMAIN)
$ host -t a banmarine.com
Host banmarine.com not found: 3(NXDOMAIN)

><chartering [at] boreaslogistics>: Host or domain name not found. Name service
> error for name=boreaslogistics.com type=A: Host not found

Same:

$ host -t mx boreaslogistics.com
Host boreaslogistics.com not found: 3(NXDOMAIN)
$ host -t a boreaslogistics.com
Host boreaslogistics.com not found: 3(NXDOMAIN)

>Anything can be done? I am quite pissed off with this matter

Use existing recipient addresses. ;)

Kind regards,

Hannah.

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rob.macgregor at gmail

Sep 15, 2009, 6:14 AM

Post #14 of 26 (2850 views)
Permalink

Re: spf record [In reply to]

On Tue, Sep 15, 2009 at 12:22, Bahadir Tonguc / Supramar
<bahadir [at] supramar> wrote:
> Rob / Bahadir
>
> Just studied below, please see if any errors ..
>
<---SNIP--->
> Do you think that above 3 records are okay ??

I think that you're not reading my replies and that until you learn to
do so I'm not going to waste any further time repeating myself.

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Rob MacGregor
Whoever fights monsters should see to it that in the process he
doesn't become a monster. Friedrich Nietzsche

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spfdiscuss at alandoherty

Sep 15, 2009, 6:27 AM

Post #15 of 26 (2862 views)
Permalink

Re: spf record [In reply to]

it looks from those errors that most of those addresses don't exist is your main problem
none are anything to do with spf

when you get bounces like that you are supposed to remove them from your list 5xx means don't retry again

some like banmarine.com don't even exist at all

so it looks likely your list is incredibly dirty

please ensure anyone you email has consented to receiving the emails
{cnfirmed-opt-in not opt-out to avoid this and remain legal in most countries}

At 08:57 15/09/2009 Tuesday, Bahadir Tonguc / Supramar wrote:
>Rob hello!
>
>I am sending mass mails from : mail.supramar.com.tr (My own MTA)
>I need to authorize 255 host I suppose, since the ISP has this or similar IP block.. It was set by them though..
>
>I is quite upsetting that I still get below errors when I send from mail.supramar.com.tr
>Why it still says "we do not relay" ?? Is that a problem with the recipient part ? All my settings seem working now I guess..
>
>
><chartering [at] kentshipping>: host mail.kentshipping.com[212.58.5.201] said:
> 550 5.7.1 <chartering [at] kentshipping>... we do not relay
> <bahadir [at] supramar> (in reply to RCPT TO command)
>
><operation [at] kentshipping>: host mail.kentshipping.com[212.58.5.201] said:
> 550 5.7.1 <operation [at] kentshipping>... we do not relay
> <bahadir [at] supramar> (in reply to RCPT TO command)
>
><chartering [at] banmarine>: Host or domain name not found. Name service error
> for name=banmarine.com type=A: Host not found
>
><TANSHIP [at] ATLAS>: host posta.ATLAS.NET.TR[212.64.200.49] said: 550
> Unknown user (in reply to RCPT TO command)
>
><chartering [at] comdeniz>: host smtp.secureserver.net[216.69.186.201] said: 550
> #5.1.0 Address rejected chartering [at] comdeniz (in reply to RCPT TO
> command)
>
><chartering [at] ersoyshipping>: host mx1.ersoyshipping.com[85.159.66.10] said:
> 550 5.7.1 <bahadir [at] supramar> Access to
> <chartering [at] ersoyshipping> not allowed (in reply to RCPT TO command)
>
><cetinkya [at] doruk>: host mailmx1.doruk.net.tr[212.58.5.153] said: 550
> Previous (cached) callout verification failure (in reply to RCPT TO
> command)
>
><fatoglu [at] fatoglu>: host mail.fatoglu.com.tr[85.104.118.153] said: 550
> 5.1.1 <fatoglu [at] fatoglu>: Recipient address rejected: User unknown in
> virtual mailbox table (in reply to RCPT TO command)
>
>Thanks again for your help
>
>Regards
>Bahadir
>
> ----- Original Message -----
> From: Rob MacGregor
> To: spf-help [at] v2
> Sent: Tuesday, September 15, 2009 10:43 AM
> Subject: Re: [spf-help] spf record
>
>
> On Tue, Sep 15, 2009 at 07:46, Bahadir Tonguc / Supramar
> <bahadir [at] supramar> wrote:
> > Rob good morning,
> >
> > It seems we still have some problems.. Nearly all recipients rejected my message saying :
> >
> > <chartering [at] banmarine>: Host or domain name not found. Name service error
> > for name=banmarine.com type=A: Host not found
> >
> > <chartering [at] boreaslogistics>: Host or domain name not found. Name service
> > error for name=boreaslogistics.com type=A: Host not found
> >
> > Anything can be done? I am quite pissed off with this matter
>
> From what domain are you sending these messages? I can see no problem
> with the SPF record for supramar.com.tr (except for the fact that
> you're still authorizing 255 hosts you don't have to). It would help
> if you provided the entire bounce/NDR rather than just the snippet you
> think matters.
>
> --
> Please keep list traffic on the list.
>
> Rob MacGregor
> Whoever fights monsters should see to it that in the process he
> doesn't become a monster. Friedrich Nietzsche
>
>
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bahadir at supramar

Sep 15, 2009, 6:40 AM

Post #16 of 26 (2846 views)
Permalink

Re: spf record [In reply to]

alan / bahadir

thanks mate, indeed..

----- Original Message -----
From: alan
To: spf-help [at] v2
Sent: Tuesday, September 15, 2009 4:27 PM
Subject: Re: [spf-help] spf record

it looks from those errors that most of those addresses don't exist is your main problem
none are anything to do with spf

when you get bounces like that you are supposed to remove them from your list 5xx means don't retry again

some like banmarine.com don't even exist at all

so it looks likely your list is incredibly dirty

please ensure anyone you email has consented to receiving the emails
{cnfirmed-opt-in not opt-out to avoid this and remain legal in most countries}

At 08:57 15/09/2009 Tuesday, Bahadir Tonguc / Supramar wrote:
>Rob hello!
>
>I am sending mass mails from : mail.supramar.com.tr (My own MTA)
>I need to authorize 255 host I suppose, since the ISP has this or similar IP block.. It was set by them though..
>
>I is quite upsetting that I still get below errors when I send from mail.supramar.com.tr
>Why it still says "we do not relay" ?? Is that a problem with the recipient part ? All my settings seem working now I guess..
>
>
><chartering [at] kentshipping>: host mail.kentshipping.com[212.58.5.201] said:
> 550 5.7.1 <chartering [at] kentshipping>... we do not relay
> <bahadir [at] supramar> (in reply to RCPT TO command)
>
><operation [at] kentshipping>: host mail.kentshipping.com[212.58.5.201] said:
> 550 5.7.1 <operation [at] kentshipping>... we do not relay
> <bahadir [at] supramar> (in reply to RCPT TO command)
>
><chartering [at] banmarine>: Host or domain name not found. Name service error
> for name=banmarine.com type=A: Host not found
>
><TANSHIP [at] ATLAS>: host posta.ATLAS.NET.TR[212.64.200.49] said: 550
> Unknown user (in reply to RCPT TO command)
>
><chartering [at] comdeniz>: host smtp.secureserver.net[216.69.186.201] said: 550
> #5.1.0 Address rejected chartering [at] comdeniz (in reply to RCPT TO
> command)
>
><chartering [at] ersoyshipping>: host mx1.ersoyshipping.com[85.159.66.10] said:
> 550 5.7.1 <bahadir [at] supramar> Access to
> <chartering [at] ersoyshipping> not allowed (in reply to RCPT TO command)
>
><cetinkya [at] doruk>: host mailmx1.doruk.net.tr[212.58.5.153] said: 550
> Previous (cached) callout verification failure (in reply to RCPT TO
> command)
>
><fatoglu [at] fatoglu>: host mail.fatoglu.com.tr[85.104.118.153] said: 550
> 5.1.1 <fatoglu [at] fatoglu>: Recipient address rejected: User unknown in
> virtual mailbox table (in reply to RCPT TO command)
>
>Thanks again for your help
>
>Regards
>Bahadir
>
> ----- Original Message -----
> From: Rob MacGregor
> To: spf-help [at] v2
> Sent: Tuesday, September 15, 2009 10:43 AM
> Subject: Re: [spf-help] spf record
>
>
> On Tue, Sep 15, 2009 at 07:46, Bahadir Tonguc / Supramar
> <bahadir [at] supramar> wrote:
> > Rob good morning,
> >
> > It seems we still have some problems.. Nearly all recipients rejected my message saying :
> >
> > <chartering [at] banmarine>: Host or domain name not found. Name service error
> > for name=banmarine.com type=A: Host not found
> >
> > <chartering [at] boreaslogistics>: Host or domain name not found. Name service
> > error for name=boreaslogistics.com type=A: Host not found
> >
> > Anything can be done? I am quite pissed off with this matter
>
> From what domain are you sending these messages? I can see no problem
> with the SPF record for supramar.com.tr (except for the fact that
> you're still authorizing 255 hosts you don't have to). It would help
> if you provided the entire bounce/NDR rather than just the snippet you
> think matters.
>
> --
> Please keep list traffic on the list.
>
> Rob MacGregor
> Whoever fights monsters should see to it that in the process he
> doesn't become a monster. Friedrich Nietzsche
>
>
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bahadir at supramar

Sep 15, 2009, 6:51 AM

Post #17 of 26 (2849 views)
Permalink

Re: spf record [In reply to]

Rob / Bahadir

Thanks all your help and support however if I knew everything, I would be here to help people voluntarily or be elsewhere.

I am not a techinican but running a shipping company which is definitely not related to bits and bytes at all..

I appreciate your replies and I try to get as much out of them however I got half knowledge about such things. You'd suggest me read books and stuff but as from monday 0900 am, I have to take care of the company especially in this bloody crisis so I need to get my servers etc. running properly until 0900 pm friday evening..

Be sure I gonna learn about all those A, MX, PTR etc. etc. when I have sufficient time. Thus far, I have to get assistance from such listboxed, irc whatsoever.

Regards
Bahadir

----- Original Message -----
From: Rob MacGregor
To: spf-help [at] v2
Sent: Tuesday, September 15, 2009 4:14 PM
Subject: Re: [spf-help] spf record

On Tue, Sep 15, 2009 at 12:22, Bahadir Tonguc / Supramar
<bahadir [at] supramar> wrote:
> Rob / Bahadir
>
> Just studied below, please see if any errors ..
>
<---SNIP--->
> Do you think that above 3 records are okay ??

I think that you're not reading my replies and that until you learn to
do so I'm not going to waste any further time repeating myself.

--
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Rob MacGregor
Whoever fights monsters should see to it that in the process he
doesn't become a monster. Friedrich Nietzsche

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spf1 at beer

Sep 15, 2009, 7:06 AM

Post #18 of 26 (2853 views)
Permalink

Re: spf record [In reply to]

> I am not a techinican

In that case, it would do you good not to upset those people who give
their time voluntarily to help you.

The best way to upset someone is to ignore him completely and keep
reposting the same stuff...

> but running a shipping company

Your posts so far imply you're running a spamming company. I don't know
where you got your mailing list, nor your mass-mailing software, but you
probably want to throw them both in the bin.

> You'd suggest me read books and
> stuff but as from monday 0900 am, I have to take care of the company
> especially in this bloody crisis so I need to get my servers etc. running
> properly until 0900 pm friday evening..

You have a fairly simple choice :-

- Learn to do stuff yourself
- Pay someone else to do it for you.

If you choose to do the first of these, you will need to put some effort
into understanding the help that people have given you. Ignoring their
responses doesn't really go very far along that road.

> Be sure I gonna learn about all those A, MX, PTR etc. etc. when I have
> sufficient time.

You will need to know those eventually, but long before that, you need to
know *what* you are sending and *to whom* you are sending it. I've no idea
if you know the answer to that first question (I suspect not, but can't
prove it), but I am certain that you don't know the answer to the second.

> Thus far, I have to get assistance from such listboxed,
> irc whatsoever.

If you choose to take the zero-cost option to support, don't expect your
helpers' patience to be infinite.

Vic.

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rob.macgregor at gmail

Sep 15, 2009, 7:18 AM

Post #19 of 26 (2857 views)
Permalink

Re: spf record [In reply to]

On Tue, Sep 15, 2009 at 14:51, Bahadir Tonguc / Supramar
<bahadir [at] supramar> wrote:
> Rob / Bahadir
>
> Thanks all your help and support however if I knew everything, I would be here to help people voluntarily or be elsewhere.
>
> I am not a techinican but running a shipping company which is definitely not related to bits and bytes at all..
>
> I appreciate your replies and I try to get as much out of them however I got half knowledge about such things. You'd suggest me read books and stuff but as from monday 0900 am, I have to take care of the company especially in this bloody crisis so I need to get my servers etc. running properly until 0900 pm friday evening..

I've posted, more than once, the exact SPF records I recommend you
use, yet every time you ignore that. I'm not suggesting you read
books, I'm suggesting you read the emails and use the information in
it. If you want more hand holding then there are SPF Consultants you
can pay to help you.

So, if you want people to help you, for free, listen to what they say
and read what they write. Don't skim and ignore things - if you don't
understand ask questions.

I'll even provide you a link to the archive entry of the first email I
sent you, which contains my recommendation for the changes you need to
make to your SPF records, just in case you've lost it from your inbox:

http://www.listbox.com/member/archive/1020/2009/09/sort/time_rev/page/1/entry/16:32/20090914155445:710AE3A2-A168-11DE-908D-F55444ACCC78/

If you want this problem resolved then you have to be an active
participant, not one who sites on the sidelines and complains that
nobody's helping.

--
Please keep list traffic on the list.

Rob MacGregor
Whoever fights monsters should see to it that in the process he
doesn't become a monster. Friedrich Nietzsche

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bahadir at supramar

Sep 15, 2009, 7:27 AM

Post #20 of 26 (2846 views)
Permalink

Re: spf record [In reply to]

Firstly, who are you ??? And how you dare talking in such a language with myself and my business activities. How old are you?
I suggest you pull yourself together man. I thought this was kinda serious mailing list. What the hell is going on??

If you do not refrain sending such rude replies, I shall report this matter to all sort of related platforms and shall request banning of individuals, or if you are the admin for this list, shall ask the authorities for a warning maybe..

Regards
Bahadir

----- Original Message -----
From: Vic
To: spf-help [at] v2
Sent: Tuesday, September 15, 2009 5:06 PM
Subject: Re: [spf-help] spf record

> I am not a techinican

In that case, it would do you good not to upset those people who give
their time voluntarily to help you.

The best way to upset someone is to ignore him completely and keep
reposting the same stuff...

> but running a shipping company

Your posts so far imply you're running a spamming company. I don't know
where you got your mailing list, nor your mass-mailing software, but you
probably want to throw them both in the bin.

> You'd suggest me read books and
> stuff but as from monday 0900 am, I have to take care of the company
> especially in this bloody crisis so I need to get my servers etc. running
> properly until 0900 pm friday evening..

You have a fairly simple choice :-

- Learn to do stuff yourself
- Pay someone else to do it for you.

If you choose to do the first of these, you will need to put some effort
into understanding the help that people have given you. Ignoring their
responses doesn't really go very far along that road.

> Be sure I gonna learn about all those A, MX, PTR etc. etc. when I have
> sufficient time.

You will need to know those eventually, but long before that, you need to
know *what* you are sending and *to whom* you are sending it. I've no idea
if you know the answer to that first question (I suspect not, but can't
prove it), but I am certain that you don't know the answer to the second.

> Thus far, I have to get assistance from such listboxed,
> irc whatsoever.

If you choose to take the zero-cost option to support, don't expect your
helpers' patience to be infinite.

Vic.

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bahadir at supramar

Sep 15, 2009, 7:32 AM

Post #21 of 26 (2848 views)
Permalink

Re: spf record [In reply to]

Rob / Bahadir

Thanks yours. I had a look to the first email, linked below, where it says :

Try "v=spf1 ip4:85.159.66.12 ip4:78.189.48.8 -all" as that covers both the servers you mention.

But you know that 85.159.66.** and 85.159.67.** belongs to Natro and how such a range is covered with your above line ? This should mean that, I must keep on trying to explain (convey) the things as much as I can and you may assist with your solutions. What wrong ??

Regards
Bahadir

----- Original Message -----
From: Rob MacGregor
To: spf-help [at] v2
Sent: Tuesday, September 15, 2009 5:18 PM
Subject: Re: [spf-help] spf record

On Tue, Sep 15, 2009 at 14:51, Bahadir Tonguc / Supramar
<bahadir [at] supramar> wrote:
> Rob / Bahadir
>
> Thanks all your help and support however if I knew everything, I would be here to help people voluntarily or be elsewhere.
>
> I am not a techinican but running a shipping company which is definitely not related to bits and bytes at all..
>
> I appreciate your replies and I try to get as much out of them however I got half knowledge about such things. You'd suggest me read books and stuff but as from monday 0900 am, I have to take care of the company especially in this bloody crisis so I need to get my servers etc. running properly until 0900 pm friday evening..

I've posted, more than once, the exact SPF records I recommend you
use, yet every time you ignore that. I'm not suggesting you read
books, I'm suggesting you read the emails and use the information in
it. If you want more hand holding then there are SPF Consultants you
can pay to help you.

So, if you want people to help you, for free, listen to what they say
and read what they write. Don't skim and ignore things - if you don't
understand ask questions.

I'll even provide you a link to the archive entry of the first email I
sent you, which contains my recommendation for the changes you need to
make to your SPF records, just in case you've lost it from your inbox:

http://www.listbox.com/member/archive/1020/2009/09/sort/time_rev/page/1/entry/16:32/20090914155445:710AE3A2-A168-11DE-908D-F55444ACCC78/

If you want this problem resolved then you have to be an active
participant, not one who sites on the sidelines and complains that
nobody's helping.

--
Please keep list traffic on the list.

Rob MacGregor
Whoever fights monsters should see to it that in the process he
doesn't become a monster. Friedrich Nietzsche

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spf1 at beer

Sep 15, 2009, 7:43 AM

Post #22 of 26 (2854 views)
Permalink

Re: spf record [In reply to]

> Firstly, who are you ???

I'm a volunteer helper on this mailing list.

> And how you dare talking in such a language with
> myself and my business activities.

What I posted was useful to you. You appear to have ignored the content,
choosing to respond with a flame instead. How do you think that's going to
improve your position?

> If you do not refrain sending such rude replies, I shall report this
> matter to all sort of related platforms

Go on then.

Vic.

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rob.macgregor at gmail

Sep 15, 2009, 7:50 AM

Post #23 of 26 (2846 views)
Permalink

Re: spf record [In reply to]

On Tue, Sep 15, 2009 at 15:32, Bahadir Tonguc / Supramar
<bahadir [at] supramar> wrote:
> Rob / Bahadir
>
> Thanks yours. I had a look to the first email, linked below, where it says :
>
> Try "v=spf1 ip4:85.159.66.12 ip4:78.189.48.8 -all" as that covers both the servers you mention.
>
> But you know that 85.159.66.** and 85.159.67.** belongs to Natro and how such a range is covered with your above line ? This should mean that, I must keep on trying to explain (convey) the things as much as I can and you may assist with your solutions. What wrong ??

You have stated that you send email from supramar.com.tr only through
2 hosts, mail.supramar.com.tr and mail2.supramar.com.tr. They resolve
to the 2 IP addresses I listed in my recommendation. That Natro have
a wider IP range does not matter if the information you have provided
about how you send email is correct.

--
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Rob MacGregor
Whoever fights monsters should see to it that in the process he
doesn't become a monster. Friedrich Nietzsche

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scott at kitterman

Sep 15, 2009, 8:39 AM

Post #24 of 26 (2842 views)
Permalink

Re: spf record [In reply to]

I'd like to suggest people take a break on this thread. It isn't going
anywhere good from here.

Scott K

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spfdiscuss at alandoherty

Sep 15, 2009, 8:40 AM

Post #25 of 26 (2848 views)
Permalink

Re: spf record [In reply to]

>ok Bahadir

first your details to rob/list were incorrect

these are your real details for your and everyones information

{remember the mail-servername you use to send IS ONLY the one it uses to identify itself by when connecting out to other people, not the one you use not the one you want it to use only the one it uses}

you send from your own mta
mail.supramar.com.tr

thus it needs a spf record identifying its own ip(s)

thus far we believe this to be
"v=spf1 ip4:78.189.48.8 -all"

or
"v=spf1 A -all"
{all the ips my name points at, slightly slower to process but less places to update if moving it in future}

and you send mail via your isp
{which is not mail2.supamar.com.tr!!!!}
your isp is and will always be
cluster.natrohost.com

which has an spf of "v=spf1 ip4:85.159.66.0/24 -all"
and if thats broken they must fix it is out of your control

last your envelope domain is

supramar.com.tr

needs an spf including at least these two so either

"v=spf1 ip4:78.189.48.8 ip4:85.159.66.0/24 -all"

or
"v=spf1 ip4:78.189.48.8 include:cluster.natrohost.com -all"

which means "my ip plus the ips cluster.natrohost.com has in their spf

if their is any chance natrohost use other names also in outgoing connections you can but test mail yourself stuff to a gmail/hotmail/whatever and see whats in the headers

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