
matthew.seaman at thebunker
Nov 27, 2009, 2:53 AM
Post #5 of 6
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David X. Glover wrote: > On 26 Nov 2009, at 15:38, David X. Glover wrote: > >> In the end, that's what we did. > > One (hopefully minor) problem left over. When attempting to create a > new ticket in the migrated database, I'm getting the SQL error > "Duplicate entry '0' for key 1" when trying to create the new record > in the Tickets table. > > Actual errors from the log follows. Any ideas? > > Nov 27 10:25:03 servername RT: DBD::mysql::st execute failed: > Duplicate entry '0' for key 1 at /usr/share/perl5/DBIx/SearchBuilder/ > Handle.pm line 505. (/usr/share/perl5/DBIx/SearchBuilder/Handle.pm:505) > > Nov 27 10:25:03 servername RT: RT::Handle=HASH(0x2486af0) couldn't > execute the query 'INSERT INTO Tickets (Subject, Status, Queue, > Creator, Owner, LastUpdatedBy, Started, Type, Starts, Resolved, > Created, Priority, Due, LastUpdated) VALUES > (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)' at /usr/share/perl5/DBIx/ > SearchBuilder/Handle.pm line 518 > ^IDBIx::SearchBuilder::Handle::SimpleQuery('RT::Handle=HASH > (0x2486af0)', 'INSERT INTO Tickets (Subject, Status, Queue, Creator, > Owner, ...', 'test', 'new', 3, 22, 22, 22, '1970-01-01 00:00:00', ...) > called at /usr/share/perl5/DBIx/SearchBuilder/Handle.pm line 353 > ^IDBIx::SearchBuilder::Handle::Insert('RT::Handle=HASH(0x2486af0)', > 'Tickets', 'Subject', 'test', 'Status', 'new', 'Queue', 3, > 'Creator', ...) called at /usr/share/perl5/DBIx/SearchBuilder/Handle/ > mysql.pm line 36 ^IDBIx::SearchBuilder::Handle::mysql::Insert > ('RT::Handle=HASH(0x2486af0)', 'Tickets', 'Subject', 'test', 'Status', > 'new', 'Queue', 3, 'Creator', ...) called at /usr/share/perl5/DBIx/ > SearchBuilder/Record.pm line 129 > > Nov 27 10:25:03 servername RT: Couldn't create a ticket: Internal > Error: Couldn't execute the query 'INSERT INTO Tickets (Subject, > Status, Queue, Creator, Owner, LastUpdatedBy, Started, Type, Starts, > Resolved, Created, Priority, Due, LastUpdated) VALUES > (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)'Duplicate entry '0' for key > 1 (/usr/share/request-tracker3.6/lib/RT/Ticket_Overlay.pm:602) > Is the autoincrement field for that table too low? Compare the output of the following SQL queries: SHOW CREATE TABLE Tickets \G SELECT id FROM Tickets ORDER BY id DESC LIMIT 1 ; If the AUTOINCREMENT=nnn setting at the end of the output from the first command is not at least one more than the result of the second command, then do this: ALTER TABLE Tickets AUTOINCREMENT=xxx where xxx is some number larger than the largest id number currently in the Tickets table. This will be the next Ticket Id number created from RT. As the id field is the only unique key in that table (it is in fact the primary key) it must be somehow the cause of the error message you're seeing -- but it should be set automatically by MySQL whenever a new row is inserted into the table. Cheers, Matthew -- Dr Matthew Seaman The Bunker, Ash Radar Station PGP: 0x60AE908C on servers Marshborough Rd Tel: +44 1304 814890 Sandwich Fax: +44 1304 814899 Kent, CT13 0PL, UK
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