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Long Lines on ticket display page

 

 

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c_apotla at qualcomm

Nov 25, 2009, 3:03 AM

Post #1 of 2 (389 views)
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Long Lines on ticket display page

Hello,
Some bizarre things have been happening and would like to know if anyone has seen similar cases.


1. When a long line is in the message body, it runs off the screen.

2. Sometimes, long words, like path names are unnecessarily truncated and wrapped to the next line even though the end is not reached.

3. Inconsistent new lines get added to the message body(especially to indented previous messages) and keeps making the email longer and longer each time correspondence is added to it.

Please help me out!

Thank you,
-Ashish


jesse at bestpractical

Nov 25, 2009, 9:01 AM

Post #2 of 2 (347 views)
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Re: Long Lines on ticket display page [In reply to]

On Wed 25.Nov'09 at 3:03:05 -0800, Potla, Ashish Bassaliel wrote:
> Hello,
>
> Some bizarre things have been happening and would like to know if anyone has seen similar cases.
>
What version of RT are you folks running?

-Jesse
>
>
> 1. When a long line is in the message body, it runs off the screen.
>
> 2. Sometimes, long words, like path names are unnecessarily truncated and wrapped to the next line even though the end
> is not reached.
>
> 3. Inconsistent new lines get added to the message body(especially to indented previous messages) and keeps making the
> email longer and longer each time correspondence is added to it.
>
>
>
> Please help me out!
>
>
>
> Thank you,
>
> -Ashish
>

> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales [at] bestpractical
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com

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Buy a copy at http://rtbook.bestpractical.com

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